A detailed-oriented Chief Operations Officer with experience managing people and processes. With 16+ years of working experience as both a leader and practitioner/team member, I have acquired the necessary skill set to motivate a team, break down an organization's vision into relatable forms for operationalization, and become a catalyst for the necessary process improvement.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Chief Operating Officer
FBIS Technologies LTD
Developed quarterly business plans to evaluate cost projections.
Refined organizational structure to consolidate, streamline and delineate necessary functions.
Established policies to promote company culture and vision.
Reengineered departments to establish top-performing groups while decreasing costs by 50%.
Grew engineering team by sourcing well-qualified employees using new recruitment strategy.
Coordinated and implemented effective training for over 20 IT professionals to improve internal processes.
Implemented quaterly team plans, clarified roles of members and introduced new processes to boost quality across departments.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Improved performance management system and introduced buddy program to develop future leaders.
Oversaw business-wide changes to modernize procedures and organization.
Interviewed, supervised and motivated staff members to achieve optimal productivity.
Developed and implemented recommendations for service improvement.
Chief Executive Officer
Jumoke Lagos
Abuja
05.2019 - Current
Driving the brand's vision by developing effective business strategies and plans.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
Established foundational processes for business operations.
Senior Business Process Management Consultant
Presidential Enabling Business Environment Council
Abuja
11.2017 - 05.2019
Analyzed business and technical processes to formulate and develop new processes for the implementation of the National Action Plans and Executive Orders for Ministries, Departments, and
Agencies (MDAs) for the implementation of the world bank ease of doing business ranking
Institutionalized reforms and perpetuated their benefits throughout the organization in a centralized approach
Established a governance mechanism
Process Automation
Developed frameworks, documented and mapped new and existing processes
Identified best practices, change management, business management techniques, and organizational development
Applied process improvement and re-engineering methodologies and principles to conduct process modernization projects
Created process change by integrating new processes with existing ones and communicating these changes to impacted teams Recommended and facilitated quality improvement efforts
Assessed training needs
Chief Operating Officer
Pacent Technologies
Lagos
05.2016 - 11.2017
A complete overhaul of the business processes to align with the business strategy
Introduced a change management system, process performance management, and strategic human resource management
Established a governance mechanism
Defined a vision and implementation roadmap
Communicated regularly at all organizational level
Ensured a seamless implementation of business processes
Created a central knowledge repository
Monitored and measured improvements
Developed operational guidance across all departments
Senior Java Software Engineer
Amadeus
London
06.2011 - 06.2015
Development of the DCS (Departure Control Systems) used by several airlines for checking in passengers as well as flight management
I was solely responsible for the frequent flyer program with the involvement of the stakeholders at every required stage of development and deployment
Implemented core diagramming module Designed and implemented extensible frameworks and APIs in order to provide a development platform for our customers
Implemented a substantial move from the tool being a standard Java application to using the Eclipse
Senior Java Software Engineer
Global Media Vault
London
10.2008 - 03.2011
Design and development of an e-commerce platform for the Sainsbury’s entertainment site
Design and Development of multi-tier J2EE applications on JBoss application server
Design and Development of web applications for credit card payment processing using SOAP Web
Services Embedded .swf files on web pages
Processed payment details via XML file passed to smart pay payment gateway
Design and development of multi-threaded server application Application was developed in an agile environment involving pair programming and TDD Developed a search engine for the application using Lucene
Senior Java Developer
Sycurio
London
06.2010 - 01.2011
Developed PCI DSS (Payment Card Industry Data Security Standards) compliant application used for combating card payment frauds in contact centers
I developed the show-case application used by Semafone to win the European Call Center Award 2010
Design and Development of multi-tier J2EE applications on GlassFish application server
Design and Development of web applications for credit card payment processing using SOAP
WebServices Passed on payment details to the gateway using XML Design and Development of Swing desktop applications, Design and development of multi-threaded server and desktop applications, Real-time Java socket and Ajax programming, Database application development and DB server replication configuration
Application was developed in an agile environment
Senior Software Development Engineer
Corizon, Corizon LTD
London
08.2007 - 08.2008
SOA Tools Application
Developing of mashup application components by combining the useful bits of applications to give the users the right information at the right time to do their jobs better and also reducing the costs to integrate systems and maintain business applications
Created new product features which involve the maintenance of the current code base and supportive services, as well as documentation of code base structure
Developed and deployed various Java bean tools for extraction of information from Java beans using velocity and converted the information into a word doc document using Xsl-Fo
Developed multithreaded application and created the GUI interface using Java Swing
Software Engineer
Abacus Group Plc
London
02.2007 - 08.2007
Developing of real-time application for the product warehouse
Developed both the client side and the server side of the application
Mapped the Java classes written onto the database using the Top Link mapping tool
I was involved in the design of the logical system of the application by working closely with the business analyst and the users in order to improve and maintain the application as well as gathering and analysing requirements and producing functional and technical specifications.
Java Software Engineer
Spatial
London
06.2006 - 02.2007
Developing applications for the geospatial industry, gathering and delivering geospatial data, and also producing a graphical representation of the data relating to Radius Topology
Extended and supported the algorithmic data reading system
Made use of the current codebase, as a base to be able to design and develop new components
Created GUI interface making use of Java Swing, and developed the backend application using J2SE and PL/SQL Designed and developed the front end of the application and I also extended and supported previously written code
Java swing was used for developing the interface and Java core was used for the support of the current code i.e
Bug fixes
The requirement specification and design were documented using latex, local tests were carried out on the module and test scripts were generated.
Education
MEng - Computer Systems Engineering
University of Bristol
Bristol
01.2001 - 01.2005
Skills
Change Management
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Timeline
Chief Executive Officer
Jumoke Lagos
05.2019 - Current
Senior Business Process Management Consultant
Presidential Enabling Business Environment Council
11.2017 - 05.2019
Chief Operating Officer
Pacent Technologies
05.2016 - 11.2017
Senior Java Software Engineer
Amadeus
06.2011 - 06.2015
Senior Java Developer
Sycurio
06.2010 - 01.2011
Senior Java Software Engineer
Global Media Vault
10.2008 - 03.2011
Senior Software Development Engineer
Corizon, Corizon LTD
08.2007 - 08.2008
Software Engineer
Abacus Group Plc
02.2007 - 08.2007
Java Software Engineer
Spatial
06.2006 - 02.2007
MEng - Computer Systems Engineering
University of Bristol
01.2001 - 01.2005
Chief Operating Officer
FBIS Technologies LTD
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