Olajumoke Akeju
Regina,SK
Summary
I am an experienced professional with more than 15 years of combined hands on experience in sales and marketing.
I have been able to use my skills in collaboration and decision making to help improve productivity in places I have worked. I can work as part of a team and I have good leadership skills to manage teams. I am excited to bring my skills and experience to the table to help your business.
Overview
19
19
years of professional experience
Work History
Sales Associate/Manager
Jumykay Foods Limited
Lagos
08.2010 - 01.2024
- Market survey to understand the needs of consumers in the locality. This helped me to identify new opportunities that helped to drive sales and revenues.
- Good knowledge of the company food products and drinks.This helped me to be able to offer variety of options to the customers
- Handling customers complaints in a professional manner. Refunds and returns were handled in ways that did not lead to customer dissatisfaction:
- Providing relevant information and assistance to customers that reached out through other mediums like emails and phones
- Ensuring that customers are attended to politely
- Engaging customers and educating them on options available to meet their needs
- Ensuring that all customers I deal with leave happy and satisfied.
- Expense recording and budgeting
- Sales goals and market forecasts. Constantly analyzing data to review company performance.
- Accurate record keeping that helped to achieve company goals.
- Managing customer relationships by providing incentives to ensure that customers keep coming.
- Coaching sales teams through regular daily standup meetings and weekly meetings to review activities and strategies that will keep the business above competitors.
Marketing Officer
Integrated Microfinance Bank Limited
Lagos
03.2005 - 06.2010
- Understanding of various bank products. This helped me to identify different markets for different products.
- Advise customers on the various retails and corporate products offerings the bank had.
- Educate customers on the documentations required to open different types of clients account
- Continuous customer relationship's management
- Checking customer information on the banking application.
- Developing market strategies to bring new customers and introduce new products to the market:
- Engaging in storms activities and market campaigns to introduce new bank’s product to the market
- Analyzing market trends to determine what customers are interested in and advising management of the outcome for improved company performance.
- Monitoring budgets figures to ensure performance of the team does not fall below expectations.
Education
Bachelor's in Economics - undefined
University of Ado-Ekiti
09.1997 - 8 2001
Skills
Sales Management
Management
Customer support
Communication skills
Problem solving
Learning
Technical
Product knowledge
Attention to details
Multitasking
Inventory management
Timeline
Sales Associate/Manager
Jumykay Foods Limited
08.2010 - 01.2024
Marketing Officer
Integrated Microfinance Bank Limited
03.2005 - 06.2010
Bachelor's in Economics - undefined
University of Ado-Ekiti
09.1997 - 8 2001