Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
Work History
Office Manager
E.O.M. Communications Ltd
Lagos
04.2021 - Current
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for department managers.
Evaluated employee records and productivity to complete employee evaluations.
Developed standard operating procedures for all administrative employees.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Sourced vendors for special project needs and negotiated contracts.
Prepared meeting materials and took clear notes to distribute to stakeholders.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Arranged corporate and office conferences for company employees and guests.
Volunteer Coordinator
Lagos Food Bank Initiative
Lagos
09.2020 - 11.2021
Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Recruited and trained new volunteers on volunteer program goals and objectives.
Worked with leadership staff and special committees to define volunteer mission and set standards.
Developed volunteer policies and procedures, codes of conduct and volunteer standards.
Coordinated and supervised the creation and strengthening of new food banks across 20 the 20 local government areas of Lagos State
Coordinated the distribution of palliatives to the poor
Human Resources Assistant
Lagos State Ministry Of Local Government And Community Affairs
Lagos
03.2020 - 03.2021
Filed paperwork, sorted and delivered mail, and maintained office organization.
Organized new employee orientation schedules for new hires.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Administered compensation, benefits and performance management systems and safety and recreation programs.
Assisted with on-boarding process of 20 new hires in 6 months.
Answered and directed 10 outbound and inbound phone calls per day.
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Improved productivity initiatives while coordinating itineraries and scheduling appointments.
Prepared monthly termination lists to be added to permanent records.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Set up orientations and initial training for new employees.
Helped employees register for benefits programs using online portals.
Compiled employee records from individual departments to maintain central files.
Graduate Assistant
Department Of Political Science, University Of Lagos
Lagos
12.2019 - 03.2020
Analyzed acquired information and presented to professors.
Assisted faculty members with data collection for potential academic publications.
Researched information regarding international organizations and foreign policy to assist professors with academic pursuits.
Supported department members with administrative, research and academic assistance.
Completed administrative and research duties per professor request.
Cataloged data and research into centralized databases.
Oversaw groups of over 160 students and assisted with academic projects.
Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
Created lesson materials, visuals and digital presentations to supplement lesson plans.
Maintained laboratory operations, updating and revising standardized operating procedures and reordering raw materials and supplies to sustain experiments and workflow.
Organized various class presentations and new course materials as directed by professor.
Contributed to research and data analysis within Political Science landscape.