Senior IT Project Manager with over 15 years of experience in Digital Transformation and Stakeholder Engagement, expert in Agile Methodologies and Project Coordination. My key achievements include directing a $5M Microsoft Dynamics 365 CRM implementation for 50,000 users, resulting in a 200% increase in system reliability and a 25% increase in user satisfaction for a digital transformation project impacting 300,000 users. Seeking an IT Project Manager position at the Ministry of Jobs, Economy, Trade and Immigration (JEDI), where I bring my digital service delivery and project management skills to support your mission of improving case management systems and digital platforms for Alberta Workers’ Compensation
With a Project Management Professional (PMP-PMI) certification, I have experience managing complex projects using project management tools (Jira, MS Office, DevOps,Asana. etc.)
As a Certified ScrumMaster (CSM) and Certified Professional ScrumMaster (CPSSE), I possess comprehensive knowledge of Agile and other Project Management methodologies.
A certified Project Requirement Analyst with expertise in gathering, analyzing, documenting, and managing the requirements necessary for a project’s success.
A certified Risk Management Professional, with the ability and expertise to manage, guide and predict any form of risk.
A Certified Professional as Lean Project Manager™ (CPLPM™) with an in-depth understanding of the lean principles to maximize value, minimize waste, and streamline organizational processes.
A certified Lean Six Sigma Black Belt™ (CLSSBB) witha strong foundation for driving process improvement, efficiency, and quality in projects.
A Certified Scaled Agile Framework (SAFe 6 Architect) skilled in effectively communicating the architectural and technical vision of Agile Release Trains.
Certified Member of the Association of Change Management Professionals (ACMP Global), experienced in applying Change Management strategies to drive organizational transition,
Holds an educational Leadership and Team Development certificate from the International Business Management Institute Berlin.
Experienced BA & SE with expertise in System Integration, verification, and validation. Educational certificate from Management Concept USA.
A professional Business Process and Enterprise Application Integration Management certificate from the Metropolitan School of Business and Management (UK).
Certified COBIT 2019 Professional with an ISACA certificate.
Experienced IT service Manager and Lead Implementer with ISO-20000(SMS) Certification.
Experienced Cyber Security Architect with extensive industry knowledge of SQL & XML.
A Certified Network Security Specialist with certification from the International Cyber Security Institute.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Senior IT Project Manager
DIT & Telecomms - Contract
, Canada
03.2025 - 03.2026
Directed enterprise-wide Microsoft Dynamics 365 CRM implementation for 50,000 users, managing a $5M budget and overseeing vendor performance, system customization, data migration, and user adoption.
Led coordination of system enhancements, releases, and digital platform improvements across multiple concurrent workstreams.
Orchestrated testing cycles, including UAT/SIT test planning, execution support, defect tracking, and readiness validation, to ensure system integrity.
Produced dashboards and reports to support operational decision-making and governance reporting, aligning outputs with business requirements.
Facilitated stakeholder meetings, documented action items, and tracked follow-ups to ensure project alignment with program priorities.
Collaborated with stakeholders to gather and validate reporting requirements, ensuring consistency with program goals.
Provided day-to-day coordination of system issues, ensuring triage, escalation, and resolution to maintain operational effectiveness.
ENTERPRISE ARCHITECT & IT PROJECT MANAGEMENT
TajBank Limited - Permanent
03.2020 - 02.2025
Led a project team to execute Digital Transformation Architecture and build Omni channel for TajBank with a $2M budget.
Executed digital transformation and case-like system implementations, enhancing operational workflows and reporting needs.
Coordinated system updates, enhancements, and releases, maintaining enterprise platform consistency.
Managed testing activities, including UAT coordination, defect resolution, and system validation to ensure functionality.
Developed comprehensive reporting frameworks and dashboards to inform business decision-making processes.
Maintained data quality through regular validation checks, QA reviews, and integrity monitoring.
Managed risks, issues, and dependencies, ensuring alignment with governance processes and stakeholder engagement across teams.
IT Project Manager
Unity Bank Plc - Permanent
04.2017 - 02.2020
Directed the implementation of a centralized case management system to digitize and standardize case lifecycle processes, including intake, assessment, escalation, and resolution.
Implemented enterprise system integration and case processing across multiple platforms, enhancing workflow efficiency.
Coordinated stakeholder communication, including business users, IT teams, and vendors, for seamless project execution.
Led testing cycles, system validation, and ensured release readiness to maintain project quality standards.
Produced comprehensive reports and metrics supporting operational performance and strategic decision-making.
Conducted rigorous data quality checks, reported validation, and tracked issue resolution.
Maintained extensive project documentation, including requirements, test cases, and governance reports.
I directed requirements management, documentation, and implementation of Oracle E-Business Suite Release 12 ERP projects, including implementations and upgrades.
Technical Project Manager
Unity Bank Plc - Permanent
03.2010 - 03.2017
Led the data conversion and migration project for the merger of 9 banks into Unity Bank, overseeing the end-to-end transition of legacy systems into a unified banking infrastructure.
Managed cloud migration initiatives, including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) on Microsoft Azure, involving virtual machine provisioning, Azure Active Directory configuration, and network security group implementations.Managed end-to-end data migration, including customer records, financial transactions, compliance data, and core banking systems.
Oversaw risk mitigation strategies, ensuring no data loss, corruption, or security breaches during the transition.
Integrated banking applications, CRMs, and financial systems to enhance customer experience and operational efficiency.
Facilitated seamless change management & stakeholder engagement, ensuring smooth adoption of the new banking infrastructure.
Project Manager – Healthcare Systems & Case Manage
Newgate Hospital - Permanent
06.2009 - 02.2010
Implemented healthcare IT systems, increasing compliance with regulatory standards by 35%.
Led IT projects enhancing citizen engagement via patient portals and secure messaging systems.
Managed and coordinated EMR and patient case management platform implementations, ensuring data accuracy and standards compliance.
Supported stakeholders, including clinicians, administrators, and IT teams, facilitating systems integration.
Delivered dashboards and reports to support patient care operations and informed decision-making.
Project Manager
Rainbownet Telecommunications - Contract
04.2008 - 05.2009
Increased compliance efficiency by 30% by directing IT infrastructure and PCI-DSS initiatives projects.
Partnered with senior business leaders to align CRM roadmap with customer experience and channel optimization strategies.
Defined business cases, feasibility studies, and enterprise reporting for technology enablement programs.
Improved revenue collection efficiency by eliminating estimated billing and introducing prepaid consumption models.
Education
Executive Education - Strategy Execution -
Harvard Business School Online
Boston, Massachusetts
07-2021
Program Diploma - Project Management
International Business Management Institute
Berlin, Germany
10-2020
Bachelor of Science - Electronics And Computer Engineering
Lagos State University
Lagos
03-2007
Skills
IT Project Coordination & Delivery
Case Management Systems & Digital Platforms
System Enhancements & Release Coordination
User Acceptance Testing (UAT) & QA
Data Validation, Integrity & Reporting
Performance Metrics & Dashboard Development
Stakeholder Engagement & Communication
Risk, Issue & Dependency Management (RAID)
Change Management & RFC / RFS Processes
Governance Reporting & Documentation
Business Process Analysis & Improvement
Agile (Scrum/SAFe) & Waterfall Delivery
Timeline
Senior IT Project Manager
DIT & Telecomms - Contract
03.2025 - 03.2026
ENTERPRISE ARCHITECT & IT PROJECT MANAGEMENT
TajBank Limited - Permanent
03.2020 - 02.2025
IT Project Manager
Unity Bank Plc - Permanent
04.2017 - 02.2020
Technical Project Manager
Unity Bank Plc - Permanent
03.2010 - 03.2017
Project Manager – Healthcare Systems & Case Manage
Newgate Hospital - Permanent
06.2009 - 02.2010
Project Manager
Rainbownet Telecommunications - Contract
04.2008 - 05.2009
Executive Education - Strategy Execution -
Harvard Business School Online
Program Diploma - Project Management
International Business Management Institute
Bachelor of Science - Electronics And Computer Engineering
Lagos State University
Certification
•Project Management Professional (PMP) – PMI •Certified Scrum Master (CSM) - Scrum Alliance •Certified Professional Scaled Scrum Expert – Skill Front •Certified SAFe 6 Architect - Scaled Agile •ISO/IEC 27001 Information Security Associate - Skill Front •Certified ISO/IEC 20000 Lead ITSM Implementer - PECB •Certified network security specialist (ICSI) (UK) - Cybersecurity Institute •Togaf 10 Certified - The Open Group •AWS Cloud Technical Essentials - AWS •Certified Cobit 2019 Professional - ISACA •Certified System Integration, Verification, and Validation - Management Concept USA •Certified Change Management Professional - ACMP-Global •pay Shield certified system engineer (pCSE) - Thales •Certified Risk Management Professional - KA •Thales E-Security Key Management - Thales •Cisco Certified Network Administrator - Cisco •Oracle-certified database administrator – Oracle •ITIL V4 Certification - Axelos •Certified Project Requirement Analyst - IO4PM •Certified Lean Six Sigma Black Belt (CLSSBB) - Skill Front •Cybersecurity Foundations Certificate
Senior IT Project Manager at Bangladesh American Society Of Muslim Aid For Humanity (BASMAH)Senior IT Project Manager at Bangladesh American Society Of Muslim Aid For Humanity (BASMAH)