Olaide Onigbinde
Customer Service Representative
osogbo,Osun
Summary
Dynamic Customer Service Representative with proven expertise at Tiwafola Global Resources Company, adept at resolving complex issues and enhancing customer satisfaction. Skilled in CRM software and conflict resolution, I consistently deliver exceptional support, fostering strong relationships and driving successful outcomes in the hospitality industry.
Overview
15
15
years of professional experience
Work History
Customer Service Representative
Tiwafola Global Resources Compamy
Osogbo
01.2010 - 03.2025
Function as Customer Service Representative in hospitality industry, responding to customer inquiries and achieving optimal satisfaction.
- Managed incoming calls and emails, ensuring prompt frontline customer support and aiding in product and service transactions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Bachelor of Science - Economics
University of Benin
Benin09-2006
Skills
- Customer service and support
- CRM software proficiency
- Data entry accuracy
- Call management skills
- Conflict resolution expertise
- Relationship management
Languages
English
Professional
Timeline
Customer Service Representative
Tiwafola Global Resources Compamy
01.2010 - 03.2025
Bachelor of Science - Economics
University of Benin
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