Microsoft Excel
Olagoke Majekodunmi
Operations Manager
Summary
Seasoned Operations Manager and talented leader with over 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Research and Development Assistant Manager
Beyond Conflict
Boston
06.2022 - Current
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Prepared, checked and coordinated documentation to support component design and application.
- Used Microsoft Word and other software tools to create documents and other communications.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
Growth Operations Manager
Healthtracka
Lagos
11.2021 - 03.2022
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Increased Service sales and brand exposure by developing new packaging, collateral and sales materials and optimizing target audience reach.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Developed creative presentations, trend reports, kitted assets and product data sheets.
- Recruited and hired experienced contractors to complete projects on time and within budget requirements.
Operations Analyst
GIGM
Lagos
07.2018 - 10.2021
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Generated reports of findings to help management with making key decisions.
- Strategically increasing sales by 80% by ensuring buses and Bus Managers are available to serve customers during major events.
- Assisted data aggregation, billing and transactions for data and account aggregation.
- Collaborate with the Chief Operating Officer (COO) in analyzing business operational performance/metrics for improved business decision
- Plan, coordinate and oversee the routing, scheduling and distribution of Fleet ensuring 100% accuracy in take-off time from the company’s Seven (7) terminals in the North.
- Ensure Operation managers (OM) and Fleet Business Partners (FBPs) gets bus distribution plans 48hours before departure which has allowed for smooth operations.
Operations Officer
Trapezoid
Lagos
11.2017 - 06.2018
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
- Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
- Collaborated with executives and management to review projected revenue and adjust resources accordingly.
- Maintained equipment at operational readiness annually.
- Optimized business processes to foster operational efficiency.
Education
Master of Science - Sociology
University of Ibadan
Ibadan, Nigeria 02.2016 - 11.2017
Bachelor of Science - Sociology
University of Lagos
Lagos, Nigeria 11.2009 - 06.2014
Skills
Training and mentoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 4 in the development of the Daily Bus Availability and Route Maintenance Project.
- Supervised team of 6 terminal Operations Manager staff members.
Software
Microsoft Power Bi
SQL
Certification
Professional Certificate in Operations Management
Timeline
Research and Development Assistant Manager
Beyond Conflict
06.2022 - Current
Professional Certificate in Operations Management
01-2022
Growth Operations Manager
Healthtracka
11.2021 - 03.2022
Operations Analyst
GIGM
07.2018 - 10.2021
Operations Officer
Trapezoid
11.2017 - 06.2018
Master of Science - Sociology
University of Ibadan
02.2016 - 11.2017
Bachelor of Science - Sociology
University of Lagos
11.2009 - 06.2014
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