OLADOSU GODWIN OLADAPO
Osogbo
Summary
Dedicated and result-oriented Electrical Engineer with handful experience in different fields of Engineering. Looking forward to utilize the skills garnered and also constantly developing my own skills and ability to contribute to organizational goals.
Overview
11
11
years of professional experience
Work History
Customer Service Officer
Polaris Bank
03.2024 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
NYSC
Ministry Of Education And Human Capital Development
05.2023 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Technician & Equipment Installer
LADWOL SOLAR Services
01.2019 - 01.2022
Customer Representative
MONETWORKS International Services
01.2015 - 01.2016
Equipment Installer
TESLAND Communications
01.2014 - 01.2015
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Education
Higher national diploma (HND) - Engineering
Osun state Polytechnic Iree
Iree, Osun State01.2022
National diploma (ND) - Engineering
Osun state Polytechnic Iree
Iree, Osun State01.2018
The West African Examinations council (WAEC) -
Baptist Secondary Grammar School
Ola-Ejigbo, Osun State01.2010
Skills
- Effective time management
- Interpersonal relationship skills
- Performance excellence
- Proficient in Microsoft Office
- Proficient in PowerPoint
- Customer Support
- Complaint Handling
- Data Entry
- Call Center Operations
- Documentation And Reporting
- Call center experience
- Information Protection
- Customer Service
- Customer Relations
- Microsoft Office Suite
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Documented and resolved Issue which led to Results.
Personal Information
Gender: Male
References
Available on request.
Timeline
Customer Service Officer
Polaris Bank
03.2024 - Current
NYSC
Ministry Of Education And Human Capital Development
05.2023 - 04.2024
Technician & Equipment Installer
LADWOL SOLAR Services
01.2019 - 01.2022
Customer Representative
MONETWORKS International Services
01.2015 - 01.2016
Equipment Installer
TESLAND Communications
01.2014 - 01.2015
Higher national diploma (HND) - Engineering
Osun state Polytechnic Iree
National diploma (ND) - Engineering
Osun state Polytechnic Iree
The West African Examinations council (WAEC) -
Baptist Secondary Grammar School
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