Oladipo Akinnawo

Lagos,LA

Summary

Well-regarded Technical Advisor highly effective at analyzing data and trends to make timely, useful and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines. Prepared to leverage 20 years' experience to take on new position with NIGERIA Liquiefied Natural Gas Limited.

Overview

years of professional experience

years of post-secondary education

Certification

Work History

Technical Support, Marine Advvisor

NLNG Ship Management Limited

09.2019 - 03.2023

Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
Translated complex technical issues into digestible language for non-technical users.
Used ticketing systems to manage and process support actions and requests.
Managed high levels of call flow and responded to Type technical support needs.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.

Education

MARINE ENGINEERING

SOUTHAMAPTON UNIVERSITY, UNITED KINGDOM

09.1999 - 06.2002

Skills

Marine machinery operation

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Accomplishments

Recipient of individual and departmental awards for providing stellar client service.
Best Employee in Category award.
Contributed to a reduction in operational costs of Number%.
Achieved Result by introducing Software for Type tasks.
Achieved Result through effectively helping with Task.
Supervised team of Number staff members.
Collaborated with team of Number in the development of Project name.