OLADEJI AYOMIKUN ESTHER
Lagos
Summary
Dynamic and results-oriented professional with a strong focus on quality assurance and strategic IT planning. Demonstrates exceptional interpersonal and communication skills, fostering effective customer relationship management and team leadership. Proficient in Microsoft Office Suite and enterprise software applications, with a proven ability to manage human and material resources efficiently. Adept at innovative idea generation, critical evaluation, and data analysis to drive business intelligence strategies. Committed to enhancing organisational acumen through proactive adaptability and motivational skills for teamwork.
Accomplished technology and communications management professional with 5 years of industry experience. Strategically meets evolving business, management and service user needs. History implementing improved ICT policies to maximise operational efficiency.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Software Implementation Manager
Obiadada Communications Limited
Onitsha, Anambra
2024.08 - Current
- Developed comprehensive training programs for new system users, enhancing productivity.
- Streamlined operations by introducing innovative implementation strategies.
- Facilitated seamless transition into new systems for all relevant departments.
- Led cross-functional teams to drive success in project deliverables.
- Drove user acceptance testing processes, confirming system readiness before go-live dates.
- Liaised across departments to consolidate resources, accelerating the implementation timeline.
- Built strong rapport with vendors and stakeholders, maintaining favourable partnerships to drive business goals.
- Optimised IT infrastructure through continuous implementation of improvement initiatives.
- Developed corrective action plans to address unexpected challenges and reduce downtime.
- Analysed system and software requirements to meet operational needs.
- Liaised with service users and business managers to meet computing requirements
- Upgraded hardware and software regularly for optimised systems performance.
- Recommended upgraded technologies to meet evolving business requirements.
- Networked at industry seminars to build strategic business relationships.
- Improved operational efficiency with detailed project planning.
Front End Associate
Emy-V Global Services (Telecommunication)
Jalingo, Taraba State
2020.01 - 2023.03
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Increased customer satisfaction by resolving issues.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
- Supported team by demonstrating respect and willingness to help.
Sales/Marketing Rep.
National Youth Service Corp (NYSC)
Jalingo, Taraba State
2019.01 - 2020.01
- Created engaging content, increased web traffic significantly.
- Fostered strong relationships with local businesses to expand network.
- Drafted insightful reports to influence key business decisions.
- Liaised with external agencies, optimised advertising efforts.
- Implemented SEO techniques for improved online visibility.
- Managed digital advertising projects resulting in broadened audience reach.
- Managed social media platforms, creating and scheduling content to maintain consistent online presence.
- Delivered top-quality marketing strategy and consultative services with consistently high client satisfaction scores.
- Reduced expenditures by streamlining workflows with marketing automation tools.
- Evaluated campaign performance to optimise return on investment.
Education
Higher National Diploma - Computer Science
Federal Polytechnic Nassarawa
Nassawara,Nigeria 2014.03 - 2019.02
PGDE - ICT Education
University of Ilorin
Ilorin, Kwara State 2021.03 - 2022.03
Certificate of Higher Education - Digital Marketing Revolution
University of Illinois Urbanana-Champaign ( Coursera)
Online through Coursera 2026.01 - 2026.03
Skills
- Good Interpersonal and Communication Skills
- Ability to Manage Human and Material Resources
- Creative, Proactive, Presentable and Adaptable
- Innovative of New Ideas
- Motivational Skills for Team Work
- Quality assurance focus
- Microsoft office suite proficiency
- Organisational acumen
- Results-Oriented mindset
- Customer relationship building
- Enterprise software application
- Customer relationship management
- Software implementation
- Customer relationship management software
- Critical evaluation
- Information systems strategy
- Business intelligence tools
- Communication proficiency
- Strategic it planning
- Customer Service
- Interpersonal communication
- Team Leadership
- Microsoft Office Suite
- Data analysis
Certification
- First Leaving School Certificate 1999-2005
- Senior Secondary School Certificate 2005-2011
- HND Computer Science 2014-2019
- Postgraduates Studies (PGD) 2021-2022
REFREES
- Peter, Idoko, Mr., 08063177551, Dunamis International Church, Abuja, FCTA
- Mohammed, Isa, Mr., 08091990514, NNPC Benin
- Ayodele, Solomon Olusiyi, Mr., 08066561044, Taraba State University, Jalingo
HOBBIES
Reading, Travelling, Cooking and Meeting People.
PERSONAL DATA
- Date of Birth: 13th November 1996
- State of Origin: Ondo State.
- Local Government Area: Akoko South.
- Sex: Female
- Place of Birth: Ondo
- Marital Status: Single
- Nationality: Nigerian
- Religion: Christian
Languages
English
Native
Affiliations
- Swimming
- Travelling
References
References available upon request.
Timeline
Certificate of Higher Education - Digital Marketing Revolution
University of Illinois Urbanana-Champaign ( Coursera)
2026.01 - 2026.03
Software Implementation Manager
Obiadada Communications Limited
2024.08 - Current
PGDE - ICT Education
University of Ilorin
2021.03 - 2022.03
Front End Associate
Emy-V Global Services (Telecommunication)
2020.01 - 2023.03
Sales/Marketing Rep.
National Youth Service Corp (NYSC)
2019.01 - 2020.01
Higher National Diploma - Computer Science
Federal Polytechnic Nassarawa
2014.03 - 2019.02