Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Owner
Self
Abuja, FCT, Nigeria
01.2018 - Current
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Trained and motivated employees to perform daily business functions.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
Senior Investigation Officer
Public Complaints Commission
Abuja, FCT, Nigeria
05.2017 - Current
Conducted high-profile investigations, ensuring confidentiality and maintaining professional integrity throughout the process.
Leveraged data analytics tools for identifying trends and patterns in cases under investigation, enhancing overall effectiveness.
Built strong relationships with external partners such as law enforcement agencies to support collaborative efforts in resolving cases.
Maintained a strong knowledge of relevant laws and regulations, continuously updating skills through professional development opportunities.
Increased team productivity by providing training and mentoring to junior officers on investigative techniques.
Reduced case resolution time with thorough evidence analysis and effective communication strategies.
Education
Bachelor of Arts - English
Adekunle Ajasin University
Akungba, Ondo State, Nigeria
08.2013
Skills
Customer Service
Customer Relations
Attention to Detail
Driven and Determined
Certification
IAB Digital Marketing and media foundation certificate 2020
Certified International Project Management Course(CIMP/PMP) 2014