To secure a position in an organization wherein I am challenged to expand my knowledge and skills. To be able to put my theoretical knowledge into practical form, thereby making a significant contribution to the organization and to also learn from senior colleagues and also advance in my career.
Overview
2
2
years of professional experience
1
1
Language
Work History
Receptionist
Bavick Laundry and Dry Cleaning Service
01.2024 - 06.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Collection Officer
Leadbridgetech
01.2023 - 12.2023
Reduced outstanding receivables by proactively monitoring aged accounts and prioritizing collection efforts accordingly.
Documented all daily collections and delinquent account activities by uploading information to company's database.
Utilized strong communication skills to handle difficult conversations with customers, maintaining professionalism and empathy.
Negotiated payment arrangements with clients, resulting in increased revenue for the company.
Contacted delinquent members by phone, email and mail to determine reasons for delinquency.
Worked closely with delinquent members to develop plan of payment in order to rectify outstanding accounts.
Teacher
Highway Montessori School
01.2022 - 12.2022
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.