OKPEKU CHINWE

• Led the sourcing process for multiple spend categories within the Business Support unit including Facilities
• Oversaw $12.3M budget and all purchasing needs for Indirect procurement covering HR, IT, Security, HSE, Finance,Commercial
• Developed bid packages and administered RFI, RFQ, RFP using E-Sourcing tool for all Indirect and Facilities spend categories
• Built and created business cases / value propositions for identified sourcing opportunities for all Indirect and Facilities spend categories
• Led the negotiation of commercial agreements with review and support from both the stakeholder and the Legal function for Indirect and Facilities spends.
• Established priorities, plans and coordinates the strategy and execution of day-to-day operations of the Business Support Unit
• Assisted with the development of supplier performance criteria for Indirect and Facilities spend categories
• Implemented policies to reduce cost and eliminate waste.

Achievements:

• Exceptional Performer rating 2019, 2020
• Vendor rationalization and optimization through a revamp of Business Support Vendors, where non-performing vendors were replaced with quality vendors e.g Introduction of Gold and Titanium Partner for IT supplies, Canteen Services
• Ensured strict compliance with competitive sourcing requirement on all Business Support requests resulting in Zero record of Single sourcing for 2019 within Business Support. All sourcing was competitive ensuring that IHS secured best deal in terms of commercials and quality of vendor
• Developed and implemented Category planning for Business Support Segments with emphasis on IT spend
• Effected the Category split among team members to ensure focus and individual responsibility for assigned categories
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• Procurement planning, inventory control, logistics and delivery
• Product sourcing and Vendor selection
• Evaluated and monitored contract performance to determine necessity for amendments or extensions of contracts, and compliance to contractual obligations.
• Leveraged on negotiated frame agreements and captured call off negotiation opportunities
• Drove Supplier KPI fulfillment to ensure that JNC terms, conditions and prices from vendors
• Managed Vendor purchase order issuance and execution for both local and international supplies
• Prepared and processed shipping documents with Banks, inspection agencies and Nigerian Customs
• Liaised with and monitored clearing agents from port to warehouse delivery of products
• Supervised receipt and warehousing of all SKUs
• Organized both local and international freight to ensure cost savings and process improvement
• Receive, track, review and/or approve required vendor documentation submittals utilizing document control processes and procedures
• Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
• Tracked vendor performance and progress as well as identify actions to correct vendor performance as needed
• Provided mentoring and training to other staff members
• Managed performance and appraisal of the Procurement, Logistics and Warehouse teams

Achievements

• Set up end to end Supply Chain SOP
• Reduced end user delivery time lag by fifty four(54%) percent
• Saved 19.7 million for the company in 2012 through cost effective contract and vendor procuring process

• Developed budgets and strategic plans for day-to-day operations.
• Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts and account reconciliations.
• Budgeting and cash flow planning
• Liaise with Banks for payment/cheque confirmations
• Review and reconcile accounts payables and accounts receivables
• Prepared, processed and monitored purchasing orders for both local and international supplies
• Sourced for competitive Suppliers for local purchases
• Supervised the documentation for tender process
• Prepared applications and submissions of bid bonds and guarantees
• Reviewed and approved expense relating to items purchased
• Supervised and coordinated the activities of staff engaged in purchasing activities, warehouse and logistics
• Supervise receipt of products supplied and delivery to final customers
• Process payment for purchases made from foreign partners
• Prepare and update reports such as Procurement payments, marine insurance remittance, shipping update, Purchase register (Foreign)
• Forecasting procurement potential or requirement for the immediate and long term
• Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
• Administrative tasks such as correspondence between JNCI and banks, Customers etc

Achievements

• Introduced vendor registration and KYV (know your vendor) policy
• Drove the implementation of Sage software across the company
• Implemented credit rating and credit limits for customers

• Resolving, high volume customer enquiries that are common across the product range or simple specialist enquiries to deliver customer value at first point of contact;
• Investigated and resolved routine customer complaints at first point of contact to ensure delivery of an efficient and effective service to the customer;
• Provided accurate information on products and services to ensure consistency across the organization and providing a reliable and trustworthy customer service;
• Compiled and maintained lists of on-call and key schedules and personnel, and ensuring that the operators can use all lists as required
• Promoted and sold a wide variety of products and services to increase customer loyalty and complement existing product holdings, using prompts delivered by new technology;
• Operated and maintained customer related information systems to maintain accurate records and accessing information to enable work to be processed;
• Promoted the British Gas business, its products and services to build the highest reputation with its customers;
• Responded to customer needs through competent customer service and prompt problem-solving.
• Described and explained details about British Gas Home services options to inform customers and guide purchasing decisions.

• Owned all aspects of sales planning, development, and team and account management for Target area( Agbara Lagos)
• Built relationships with customers and community to establish long-term business growth.
• Involved in the development, marketing and pricing of commercial and industrial products such as AGO (Automotive Gas Oil), LPFO (Low Pour Fuel Oil), PMS (Premium Motor Spirits), DPK (Dual Purpose Kerosene) and Lubricants.
• Oversaw marketing intelligence within my sales area, wherein I gathered intelligence data on other competitor's activities on issues such as pricing, marketing, promotions in order to shape the organization's marketing strategy and prepared written briefs for management on market intelligence obtained for tactical marketing requirements.

Achievements:

• Reconciled outstanding trade debt which salvaged languishing accounts such as Beta Glass Plc, Agbara.
• Won Best Overall Trade collector for First Quarter 2004 Specialized Products Department.
• Built and maintained a wide and profitable customer base with high net-worth customers such as Nestle, Unilever, Evans Medicals.
• Won the Best Overall Sales Person Award for First Quarter 2004 Specialized Products Department

• Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases.
• Analyzed probable outcomes of cases using knowledge of legal precedents.
• Worked with management and staff to resolve pre-litigation disputes.
• Prepared statements of claim and defense for clients
• Represented clients in court.
• Prepared legal briefs and wrote opinions on Maritime law.
• Held brief for the firm in meetings of the various companies which the firm represented as Company Secretaries.