Hi, I’m
OKORARE ROSEMARY IFEOLUWA
Hotel Management
Sangotedo Lagos Island,Lagos
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
years of professional experience
14
years of post-secondary education
Work History
Farmoral EnterpriseAjah , Lagos
Sales Associate
04.2023 - 11.2023
Job overview
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Nikhipearl InteriorAgungi, Lagos State
Showroom Attendant NYSC
03.2022 - 02.2023
Job overview
- Responded to all customer inquiries thoroughly and professionally.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Greeted customers and provided assistance with locating items in store to provide welcoming presence and enhance shopping experience.
Intercontinental Harmony HotelOsogbo , Osun
Front Desk Associate
01.2018 - 01.2019
Job overview
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Greenland Hotel Osogbo, Osun State
Front Desk Receptionist
01.2012 - 01.2013
Job overview
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Nigerian Breweries IbadanIbadan , Oyo
Janitorial Staff Member
01.2011 - 01.2012
Job overview
- Reported vandalism or other damage to property to supervisor.
- Kept building spaces premises clean inside and outside.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Dangote Cement CompanyOsogbo , Osun
COVID-19 Temperature Screener
08.2020 - 07.2021
Job overview
- Donned and removed personal protective equipment (PPE) per company protocols.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Oversaw in-person and curbside patient registration and processing.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
Education
Federal Polytechnic EdeEde Osun State
Higher National Diploma from Hospitality Management
01.2019 - 07.2021
Federal Polytechnic EdeEde Osun State
National Diploma from Hospitality Leisure And Tourism Management
01.2013 - 02.2018
University Overview
- Continuing education in h
Most High College OjokoroAbule Tailor Alagbado Lagos
Senior Secondary School Certificate from Science Education
09.2007 - 05.2010
Lords CollegeCasso Alagbado Lagos
Junior West Africa Examination Council from Science Education
09.2003 - 12.2006
Alpha Consulting 86/92 Banuso House, Broad Street Lagos Island
Bachelor Of Professional Studies from Customer Service Management
01.2022 - 03.2022
Alpha Consulting 86/92,Banuso House Broad Street Lagos Island
Bachelor Of Professional Studies from Human Resources Management
01.2022 - 03.2022
Skills
Creative and realistic imagination ability, self motivated and result oriented skill Ability to learn fast with strong passion for excellenceundefined
Timeline
Sales Associate
Farmoral Enterprise
04.2023 - 11.2023
Showroom Attendant NYSC
Nikhipearl Interior
03.2022 - 02.2023
Alpha Consulting
Bachelor Of Professional Studies from Customer Service Management
01.2022 - 03.2022
Alpha Consulting
Bachelor Of Professional Studies from Human Resources Management
01.2022 - 03.2022
COVID-19 Temperature Screener
Dangote Cement Company
08.2020 - 07.2021
Federal Polytechnic Ede
Higher National Diploma from Hospitality Management
01.2019 - 07.2021
Front Desk Associate
Intercontinental Harmony Hotel
01.2018 - 01.2019
Federal Polytechnic Ede
National Diploma from Hospitality Leisure And Tourism Management
01.2013 - 02.2018
Front Desk Receptionist
Greenland Hotel
01.2012 - 01.2013
Janitorial Staff Member
Nigerian Breweries Ibadan
01.2011 - 01.2012
Most High College Ojokoro
Senior Secondary School Certificate from Science Education
09.2007 - 05.2010
Lords College
Junior West Africa Examination Council from Science Education
09.2003 - 12.2006
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