OKONKWO JENNIFER ADAEZE
Awka City,Anambra
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Driven Administrative assistant is successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency. Reliable administrative assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with a background in coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Head of service Umuahia, Abia State.
Umuahia, Abia State
03.2019 - 03.2021
- Answered multi-line phone system, routing calls, delivered messages to staff and greeted visitors.
- Executed record filing system to improve document organization and management.
- Edited documents to improve accuracy of language, flow and readability.
- Implemented administrative policies and procedures related to agency activities
- Gathered and analyzed data independently to create various complex reports and performed special projects as assigned
- Maintained company handbook to outline policies and provide insights into company mission and values.
- Assisted in planning, organizing, coordinated and directing operation of agency, alongside facility manager, operations, and senior administrator.
Cashier
Ijenaz oil Limited
Awka, Anambra State
08.2018 - 03.2019
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Restocked and organized merchandise in front lanes.
- Provided excellent customer service and engagement. Fixed client's concerns and issues, and proceeded with refund and exchanges
- Kept accurate daily and weekly records of sales transactions. Expedited counting of incoming products from suppliers and in inventory
Education
Bachelor of Arts - Religion And Human Relations (2.1)
Nnamdi Azikiwe University, Awka
Awka, Anambra State, Nigeria.08.2018
High School Diploma -
Federal Government Girls College Umuahia.
Abia State07.2014
Skills
- Process optimization
- Meeting minutes
- Spreadsheet management
- Office administration
- Proficient in Microsoft office suite
- Proficient in accurately analyzing information, situations, and procedure to define problems and formulate conclusions
- Outstanding knowledge of filing, copying, printing, and scanning documents needed
- Routing Mail
- Transporting Files
- Program Files Maintenance
- Report Development
- Travel Administration
- Uncommon ability to handle problems in confident and professional manner
Timeline
Administrative Assistant
Head of service Umuahia, Abia State.
03.2019 - 03.2021
Cashier
Ijenaz oil Limited
08.2018 - 03.2019
Bachelor of Arts - Religion And Human Relations (2.1)
Nnamdi Azikiwe University, Awka
High School Diploma -
Federal Government Girls College Umuahia.