Cisco packet tracer
TAIWO IDRIS OKEOWO
NETWORK ARCHITECT/IT SUPPORT SPECIALIST
AKURE,ONDO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven student leveraging studies in Computer Science seeks real-world experience as Network project management. Offers strong interpersonal and task prioritization skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level IT support position to help launch career while achieving company goals. Reliable employee seeking IT support or Network engineer support position. Offering excellent communication and good judgment. Experienced IT support specialist with over four years of experience in the industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
11
11
Certificates
3
3
Languages
Work History
FREELANCE TECHNICAL RESERACH WRITER
CYBERTECH_WORLD
AKURE, ONDO
01.2021 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Used Microsoft Word and other software tools to create documents and other communications.
- Oversaw daily operations to ensure high levels of productivity.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Supervised work of contracted employees to keep on task for timely completion.
- Worked closely with project manger to maintain optimum levels of communication to effectively and efficiently complete projects.
- Collaborated with project management department to make research and come up with technical approach to projects.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
FREELANCE NETWORK DESIGNER
FIVERR
TEL AVIV, ISAREL
09.2018 - Current
- Led networking team in delivery of network design project, resulting in landing international projects.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Carried out day-day-day duties accurately and efficiently.
- Exceeded goals through effective task prioritization and great work ethic.
- Led projects and analyzed data to identify opportunities for improvement.
- Participated in team-building activities to enhance working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed team communications and information for meetings.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
NETWORK ARCHITECT/PROJECT MANAGER
TEE_NETWORK_TECHNOLOGY
AKURE, ONDO
03.2018 - Current
- Researched and recommended network products, services, protocols and standards for network development.
- Spearheaded and led major network installation and upgrade project.
- Developed network test and validation processes to maintain alignment with solution design.
- Identified means to reduce and control expenses by conducting cost, schedule and contract performance analysis and improving resource allocation.
- Maintained company servers, computers, printers, cables and other equipment.
- Collaborated with engineering to report issues, manage project deliverables and provide status reports.
- Provided detailed information on hardware and software products so that appropriate stakeholders could make suitable purchasing decisions.
- Planned implementation of network enhancements and upgrades.
- Led team development and assisted in project management coordination.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Worked with sustaining engineering teams to investigate and resolve software and hardware defects.
- Developed and wrote recommendations for departmental policies, procedures, technical standards and guidelines.
IT TECHNICAL SUPPORT SPECIALIST
GNET TECHNOLOGY
OSOGBO, OSUN
02.2018 - 09.2020
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
- Resolved system, hardware and telephone issues within few hours, improving efficiency among departments.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Provided documentation on start-up, shut down and first-level troubleshooting of technical processes to support desk staff.
- Installed web security applications and devices and suggested additional security measures.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and computers.
- Provided support for networking protocols and characteristics.
Education
BACHELOR oF TECHNOLOGY - COMPUTER SCIENCE
FEDERAL UNIVERSITY oF TECHNOLOGY AKURE
AKURE, ONDO STATE, NIGERIA. 01.2018 - Current
Skills
Technical troubleshooting
Accomplishments
- Achieved Nova tech LAN network design by completing their Architectural design with accuracy and efficiency.
- Collaborated with team of 3 developers in the development of statbanking app using react native.
- Collaborated with team of 3 developers in the development of web application for an hospital in copenhagen, denmark which registers, collect datas of patients,nurses and doctors.
- Supervised team of developers to work on websites for a real estate company based in dubai.
- Made research and writing on two articles based on cyber security and IOT FOG computing, approved by Cybertech_world.
- Managed more than 50 networking projects approved by clients on fiverr and upwork.
Affiliations
COMPTIA
CISCO NETWORKING ACADEMY
CYBRARY INSTITUE
FORTINET
Software
Opnet riverbird modeller
Microsoft visio
Drawio
Microsoft office packages
Clickupcom project mgt software
Mondaycom project mgt software
Grammarly and turnitin
GNS2 and GNS3
Wireshark
Certification
Open Systems Interconnection Model (OSI model), CYBRARY, DEC 2021
Timeline
COMPTIA NETWORK+ , CYBRARY. JAN 2022
01-2022
Open Systems Interconnection Model (OSI model), CYBRARY, DEC 2021
12-2021
Cloud Governance Principles, CYBRARY, DEC 2021
12-2021
Fortinet Fortigate Cookbook, CYBRARY, DEC 2021
12-2021
Fortinet FortiWeb Cloud WAF-as-a-Service,
12-2021
Privilege Access Management , CYBRARY
12-2021
CISCO IT Security Makeover, CYBRARY
12-2021
Enterprise Security Leadership: Creating a World Class Security Operations Center (SOC), CYBRARY
12-2021
MITRE ATT&CK Defender™ (MAD) ATT&CK® Cyber Threat Intelligence Certification Training
11-2021
FREELANCE TECHNICAL RESERACH WRITER
CYBERTECH_WORLD
01.2021 - Current
Introduction to IT & Cybersecurity, CYBRARY
01-2019
FREELANCE NETWORK DESIGNER
FIVERR
09.2018 - Current
NETWORK ARCHITECT/PROJECT MANAGER
TEE_NETWORK_TECHNOLOGY
03.2018 - Current
IT TECHNICAL SUPPORT SPECIALIST
GNET TECHNOLOGY
02.2018 - 09.2020
BACHELOR oF TECHNOLOGY - COMPUTER SCIENCE
FEDERAL UNIVERSITY oF TECHNOLOGY AKURE
01.2018 - Current
Palo Alto Networks Secure Business Systems: Administration
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