Dynamic professional with a proven track record at ECOBANK Nigeria, enhancing customer satisfaction and expanding client base. Expert in Microsoft Office and adept at leveraging e-channel platforms for optimal service delivery. Demonstrates exceptional decision-making and team collaboration skills, significantly contributing to business development and operational efficiency.
Hi, I’m
OKEOMAH NKECHINYERE IMMACULATA
Virtual Assistant | Data Entry |Customer Service | Personal Virtual Assistant.
Port Harcourt,Rivers State
Summary
Work History
ECOBANK Nigeria. Limited
RELATIONSHIP MANAGER
03.2008
Job overview
- I have worked in several units under branch services as Transaction Officer, Head of Cash, Customer Service, Funds Transfer, Accounts and clearing, and finally in marketing as a Relationship Manager where I signed up new customers while maintaining existing ones
- Managing of customers account to ensure adequate inflow and outflow
- Account opening and customers' update, E-business / channel migration
- Sign up institutions; schools and churches on Payments and collections platforms and other related transactions for ease of payments
- Driving unit monthly and quarterly budget.
BEMIL NIGERIA LIMITED
SENIOR BUSINESS DEVELOPMENT EXECUTIVE
9 2021 - 4 2024
Job overview
- As a Senior Business Development Executive, l have the responsibility of bringing in new clients, monitor and supervise the old contracts and ensure our customers are happy
- Review constantly the customers' feedback and then suggest ways of improving the process and customer service level which increased the satisfaction rate.
LETMONEY
Virtual Executive Assistant
04.2024 - 09.2024
Job overview
- Maintained a professional online presence for executives by managing social media accounts and email correspondence.
- Supported executives in decision-making processes with thorough research and data analysis.
- Managed sensitive information and maintained confidentiality by implementing secure filing systems.
- Collaborated with team members to achieve project goals, facilitating clear communication among stakeholders.
ACCESS BANK PLC
TRANSACTION OFFICER
08.2007 - 03.2008
Job overview
- Getting new customers and maintaining existing relationships
- Processing of Cash Deposits and withdrawals and other customers' transactions and ensure that clean books are maintained
- Transactions under Payments and collections platforms and other related transactions.
Education
Abia State Polytechnic AbaAbia State
ND from Computer Science
01.2000 - 04.2002
University Overview
Classification: Lower Credit
Abia State Polytechnic AbaAbia State
HND from Computer Science
01.2004 - 04.2006
University Overview
Classification: UPPER CREDIT
Skills
Highly proficient in Microsoft packages; Outlook, Excel, Power Point, Word etc
Personal Information
Personal Information
- Place of Birth: Rivers State
- Date of Birth: 09/12/81
- Gender: Female
- Marital Status: Married
References
References
- Engr. Oluchi Osuagwu Ugwunna, Company Secretary, Lambic Technical Services, Port Harcourt, Rivers State, 08033132167
- Engr. Onyebuchi Iroakazi, Nestoil Nigeria, Port Harcourt, Rivers State, 08038839961
Training
Training
- Complaint Management Training - September 2017
- Compliance training / Excellent Customer Service Delivery- June 2017
- "IN-SIDE OF YOU" TRAINING - organized by Poise Nigeria in June 2014
- One Year Industrial Training: INTERCONTINENTAL Bank Port Harcourt February 2003 - 2004
Timeline
Virtual Executive Assistant
LETMONEY
04.2024 - 09.2024
RELATIONSHIP MANAGER
ECOBANK Nigeria. Limited
03.2008
TRANSACTION OFFICER
ACCESS BANK PLC
08.2007 - 03.2008
Abia State Polytechnic Aba
HND from Computer Science
01.2004 - 04.2006
Abia State Polytechnic Aba
ND from Computer Science
01.2000 - 04.2002
SENIOR BUSINESS DEVELOPMENT EXECUTIVE
BEMIL NIGERIA LIMITED
9 2021 - 4 2024
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