Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CustomerServiceRepresentative
OKELUE NDUBUISI

OKELUE NDUBUISI

SALES/BUSINESS DEVELOPMENT & ACCOUNT MANAGEMENT PROFESSIONAL
Lagos,LA

Summary

Enthusiastic Professional eager to create positive workplace culture and high-performing teams. Over the years, I have contributed to team success through hard work, attention to detail and excellent organizational skills. Demonstrated industry expertise, including competitive offerings, pricing and market positioning. and highly motivated to learn, grow and excel.

Overview

15
15
years of professional experience
23
23
years of post-secondary education
3
3
Certifications

Work History

Regional Head, Non-Core- Corporate & Digital Solut

Enterprise Business Group, Globacom Limited:
Lagos, Lagos
08.2020 - Current

· Spearhead a team of 8 Sales managers by building enthusiasm, listening to feedbacks, and implementing strategies to ensure we exceed our goals.

· Exceeded our team 2021 Annual Target of N1.8B by 117%.

· Actively monitor sales key performance metrics of my team, identify challenges, and create new solutions utilizing proven problem-solving techniques.

· Lead Non-Core team by providing guidance, training, and mentorship, setting sales goals, creating sales plans that covers sales, revenue and expense control, analyzing data and assigning sales territories and accounts.

· Tracking sales goals and reporting results as necessary. Coordinating with marketing on lead generation. Promoting the organization and products. Understand our ideal customers and how they relate to our products.

· Establish and oversee the adoption of Non-Core Team vision and values, which forms part of the work culture.

· Creates and implements sales action plans that incorporate key actions that work to set KPI’s for the business.

· Work with the product development team in creation of product intelligence. For example, product/brand adjacencies, affinities, conducting trend analysis, and ensuring that these are aligned to support and drive sales and conversion.

· Managed Globacom/ Tata Teleservice India, PCCW Global & Orange Business digital partnership on select cloud computing services such as SD-WAN, Net foundry, Private Hosting, Managed Hosting Service, Managed Security Service etc.

Senior Account Manager

Vodacom Business Africa (Nigeria) Ltd
02.2018 - 07.2020
  • Manage Tier-1 banks (Access Bank, First bank & Zenith bank etc.) and other Large Insurance companies and financial institutions in Nigeria
  • Manage 17 Large Enterprise Enterprises with a total Annual Recurring charge (ARC) of over N1B
  • Meet and occasionally exceed monthly sales target of 105%
  • Engage in tenders from end to end
  • Developed and demonstrated in-depth knowledge of Vodacom Business Offerings ranging from Internet broadband Solution to Enterprise VOIP Solutions, Server Hosting, Virtual Hosting, Cloud Computing/Back-up (Both on Microsoft Azure & AWS), Fintech Solutions, MPLS VPN Connectivity, SD-WAN and all IP-related Solutions
  • Lead and manage a team of Key Sales/Account Managers in Financial Sector
  • Develop and implement Account Management/Development plan across all the accounts towards achieving revenue target and expected gross profit growth
  • Develop relationships and liaised with external prospects/clients and internal stakeholders – department heads, supply chain management team, solution architects, project team and engineering team – to manage the sales-to-delivery chain for all projects
  • Member of Vodacom Business Africa Ethic Committee, VBN Digital Transformation and Fintech Innovation committee.

Head of Operator Business

Samsung Electronics West Africa
10.2016 - 12.2017
  • Successfully managed business relationship between Samsung and all Telecommunication Operators in Nigeria, Benin, Togo, Chad and Niger
  • Developed and successfully implemented quarterly business plans and go-to-market strategy for all six Operator partners in Nigeria to ensure effective sales drive for Samsung products through Operator channels; manage Operator Business budget, inventory, and retail outlets
  • Maintained Samsung presence in all Operator channels
  • Developed and implemented value propositions for sellout through operator channels in Nigeria and beyond
  • Managed launch of first VOLTE network in Nigeria with Smile Communications and Ntel
  • Expanded Samsung business relationship to Smile Communication and Ntel
  • Managed the launch of Galaxy S8/S8+ across all six Operators in Nigeria
  • Managed and delivered the deployment of Samsung/Etisalat and Samsung/Airtel Experience centers both on Adeola Odeku, Victoria Island Lagos.

Operator Account Manager

Samsung Electronics West, Airtel & Globacom
04.2013 - 09.2016
  • Grew Airtel account (Mobile Phones) from quarterly value of about $200K in 2013, through strategic engagement, relationship building and prospecting with all Airtel business units, to a quarterly business value increase of about 700% by Q4 2015
  • Grew Globacom account from < $100K quarterly revenue 800% quarterly by innovatively introducing a middle partner
  • Expanded Samsung presence in Gloworld outlets from 3 in 2013 to over 30 nationwide in Q2 2015 by direct engagement with Gloworld after detailed study of partner’s retail growth objectives and potentials as well as implementing effective retail campaigns and incentive schemes
  • Expanded business to subsidiaries of Airtel in other West African countries (Chad, Gabon and Niger) through a drive to win more territory for SEWA
  • Developed and implemented quarterly business plans and go-to-market strategy for Airtel and Globacom to ensure effective sales drive for Samsung products through Operator channels; manage Operator Business budget, inventory and retail outlets
  • Initiated idea, structured flow and worked with SEWA and Operator teams to launch device consumer financing scheme with First Bank & Airtel Nigeria, Etisalat & Union Bank, and MTN & Diamond/Standard Chartered bank to enable consumers purchase Samsung flagship smart phones of their choice and pay within one year
  • Managed sales and partnership campaigns with Airtel Nigeria, including device upgrade campaign (2013), Corporate partner campaign in Lagos, Abuja & Port-Harcourt (2014) and Airtel Channel partner exhibitions (2013, 2014 & 2015)
  • Organized and facilitated Quarterly product training for Operator retail teams across Nigeria; recruit and manage all Smart Life Consultants (SLC) deployed to operator shops nationwide.

Hybrid Enterprise Account Manager

Vodacom Business Africa (Nigeria) Ltd
03.2011 - 04.2013
  • Developed relationships and liaised with external prospects/clients and internal stakeholders – department heads, supply chain management team, solution architects, project team and engineering team – to manage the sales-to-delivery chain for over 40 projects
  • Grew Enterprise portfolio from 0 to 36 clients (new acquisition) in one year and eventually managed 52 Enterprise clients across the country
  • Negotiated and managed service level and contract agreements with up to 20 customers between 2011-2012
  • Developed and demonstrated in-depth knowledge of Vodacom business offerings ranging from internet broadband to enterprise VOIP, cloud computing, cloud backup, cloud archiving, mail archiving, server hosting, virtual hosting, national MPLS, metro connectivity and all IP-related Solutions; participated in the Vodacom Enterprise VIOP Solution design and POC
  • Successfully served as acting Regional Account Manager (Northern Region) in the absence of incumbent; awarded Vodacom Ethics Champion – Northern region.

Nationwide Lead Sales Specialist/ Enterprise Account Manager

ipNX Telecommunications Limited, Lagos & Southwest
01.2009 - 02.2011
  • Delivered on corporate sales expectations (new acquisitions only) of between N10M – 15M monthly and grew portfolio [volume and value of businesses, and number of clients], increasing revenue by over N230M both in 2009 and 2010
  • Member of company-wide team that won bid for NCC state-accelerated-broadband-initiative (SABI); a subsidy-based national telecoms project worth over N185M over 2 years
  • Won and managed large single recurring account of N28M per annum; negotiated and managed service level and contract agreements with over 20 customers in 2 years
  • Participated in sales annual budget preparation, presentation and implementation and served as key player in ipNX customer focus initiatives
  • Coached and mentored new personnel.

Sales Specialist/Account Manager

ipNX Telecommunications Limited, Western
04.2008 - 12.2009
  • Consistently exceeded sales targets and managed over 45 accounts (planning, forecasting, prospecting, sales, service delivery & after-sales support) in the financial services, oil and gas, and manufacturing sectors
  • Developed relationships, and liaised with external prospects and clients, and internal stakeholders (department heads, SCM & Engineers) to manage the sales-to-delivery chain for over 30 projects
  • Gathered customer and competitor intelligence and wrote over 50 business proposals and letters in accordance with company guidelines and client requirements.

Business Development Manager

Bestscan Solutions Ltd
Lagos, Lagos
10.2006 - 03.2008
  • Managed assessment of marketing opportunities and target markets for Bestscan, new electronic document Management Company at the time, gathering customer and competitor intelligence and generating business/sales leads
  • Identified target market and relevant government agencies; drafted the proposal and designed business model used for business prospecting and bids, yielding the biggest single contract from FCDA Abuja worth NGN98M
  • Created a team approach scheme, promoting working with others in pursuing common goals.

Education

MBA - Business Administration

University of Nicosia
Cyprus
05.2014 - 10.2017

Bachelor of Science - Geology

University of Maiduguri
Maiduguri, Nigeria
10.1999 - 02.2005

Senior Secondary School Certificate - Secondary School

Dennis Memorial Grammar School
Onitsha, Nigeria
10.1992 - 06.1998

Account Management Fundamentals - Account Management Training

Samsung Global Academy
South Korea
05.2013 - 05.2013

Essentials For Sales Training - Selling Skills And Sales Operations

Samsung Global Academy
South Korea
03.2014 - 03.2014

ISO 9001: 2008 Reviews Certified. - ISO 9001: 2008 Reviews Certified.

Vodacom Academy
South Africa
04.2012 - 04.2013

Vodacom Business Africa Ethic Training - undefined

Vodacom Enterprise Sales Academy

Vodacom Enterprise Sales Academy - Enterprise Sales Training

Vodacom Enterprise Sales Academy
South Africa
03.2012 - 03.2012

Skills

    MS Excel, Word & PowerPoint; strong quantitative and analytical skills; interpersonal and organisational skills; fluent in English, Hausa and Igbo languages

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Accomplishments

  • EXPERIENCED (10+ YEARS) SALES/BUSINESS DEVELOPMENT & ACCOUNT MANAGEMENT PROFESSIONAL. OVER THE YEARS, I HAVE CONTRIBUTED TO TEAM SUCESS THROUGH HARD WORK, ATTENTION TO DETAIL AND EXCELLENT ORGANISATIONAL SKILLS.

Certification

Microsoft Certified Azure Fundamentals

Timeline

Microsoft Certified Azure Fundamentals

06-2021

Regional Head, Non-Core- Corporate & Digital Solut

Enterprise Business Group, Globacom Limited:
08.2020 - Current

AWS Certified Cloud Practitioner December

12-2019

Senior Account Manager

Vodacom Business Africa (Nigeria) Ltd
02.2018 - 07.2020

Head of Operator Business

Samsung Electronics West Africa
10.2016 - 12.2017

MBA - Business Administration

University of Nicosia
05.2014 - 10.2017

Essentials For Sales Training - Selling Skills And Sales Operations

Samsung Global Academy
03.2014 - 03.2014

Account Management Fundamentals - Account Management Training

Samsung Global Academy
05.2013 - 05.2013

Operator Account Manager

Samsung Electronics West, Airtel & Globacom
04.2013 - 09.2016

ISO 9001: 2008 Reviews Certified. - ISO 9001: 2008 Reviews Certified.

Vodacom Academy
04.2012 - 04.2013

Vodacom Enterprise Sales Academy - Enterprise Sales Training

Vodacom Enterprise Sales Academy
03.2012 - 03.2012

International Certification on Account Management

02-2012

Hybrid Enterprise Account Manager

Vodacom Business Africa (Nigeria) Ltd
03.2011 - 04.2013

Nationwide Lead Sales Specialist/ Enterprise Account Manager

ipNX Telecommunications Limited, Lagos & Southwest
01.2009 - 02.2011

Sales Specialist/Account Manager

ipNX Telecommunications Limited, Western
04.2008 - 12.2009

Business Development Manager

Bestscan Solutions Ltd
10.2006 - 03.2008

Bachelor of Science - Geology

University of Maiduguri
10.1999 - 02.2005

Senior Secondary School Certificate - Secondary School

Dennis Memorial Grammar School
10.1992 - 06.1998

Vodacom Business Africa Ethic Training - undefined

Vodacom Enterprise Sales Academy
OKELUE NDUBUISISALES/BUSINESS DEVELOPMENT & ACCOUNT MANAGEMENT PROFESSIONAL