Okeke Doris
Baker
Lagos
Summary
To work with an existing staff and facilities and contribute the best of My ability so as to improve the organization's objectives to achieve and contribute immensely to the objectives and growth of the organization with an extensive background management along with critical thinking skills. To exhibit analytical and problem-solving managerial targets.
Overview
13
13
years of professional experience
1
1
Language
Work History
Baker
Self Employed
Lagos
01.2013 - Current
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
- Resolved customer concerns with positive approach and constructive strategies.
- Operated and maintained bakery equipment, including ovens and mixers.
- Assisted in planning and running promotional events and campaigns.
- Analyzed customer preferences to design and create tailored products.
- Developed recipes for new products and improved existing recipes.
- Managed customer service operations, including taking orders and resolving complaints.
- Coordinated food deliveries to guarantee timely arrival of supplies.
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Trained and supervised new employees on bakery operations and procedures.
- Cut and shaped dough for pies, rolls and other pastries.
- Determined baking times for various items.
- Packaged finished products for sale.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Managed display cases to verify freshness and attractiveness of products.
- Processed customer orders and payment transactions.
- Trained new employees on bakery methods and procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Cleaned and maintained kitchen equipment and oven.
- Maintained accurate inventory of baking supplies and ingredients.
- Prepared frostings and other toppings for cakes and pastries.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Followed food safety standards when handling ingredients.
- Prepared dough for variety of pastries, cakes and breads.
Secretary
Cinpak investment services
Lagos state
11.2019 - 11.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and updated records and files to maintain document compliance.
Manager
Paradise bridals and event décor
Onitsha
09.2010 - 12.2017
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Classroom Teacher
Nnewi high school
Nnewi, AN
03.2016 - 08.2016
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Established and enforced rules of behavior to drive social development and maintain positive interactions.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Graded and evaluated student assignments, papers, and course work.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Instructed groups of up to 50 students and provided individual support
Education
Bachelor of Arts - Education
Nnamdi Azikiwe University
Awka, Anambra 08.2013 - 2017.07
West African Examination, Council -
Federal Government Girls College, Onitsha, Anambra
Anambra State 09.2007 - 2012.09
First School Leaving Certificate Examination -
Learning Field International School
OSHA, Anambra 05.2001 - 2006.08
Skills
Proficient in the use of Ms Word and Ms excelundefined
Interests
Travelling
Watching movies
Listening to music
Meeting new people
Cooking
Putting smile on people's face
Attributes
- A Versatile and Creative Thinker, Efficient, Orderly, and an Enthusiastic Learner.
- Good Interpersonal and Skill Ability to Work Efficiently In Team.
- Self-Motivation and Target Oriented.
- Integrity and Honesty.
- Fast Learner and Diligent and Hard Working.
Qualifications Obtained
- Nysc certificate obtained
- B.ed in education Igbo
- Senior Secondary School Certificate (WAEC)
- National examination Council (NECO)
- First School leaving certificate (FSLC)
Local Government Area
Aniocha
Personal Information
- Place of Birth: Onitsha, Anambra State
- Place of Birth: Anambra
- Religion: Christian
- Date of Birth: 05/10/95
- Gender: Female
- Nationality: Nigerian
- Marital Status: Single
Gmail
anastasiaokeke8@gmail.com
References
- Dr. I.O. Machi, Head of Economics Department, Nwafor Orizu College of Education, Nsugbe
- Rev. Sr. Dr. H.O. Nwosu, Senior lecturer, Nwafor Orizu College of Education, Nsugbe
Timeline
Secretary
Cinpak investment services
11.2019 - 11.2021
Classroom Teacher
Nnewi high school
03.2016 - 08.2016
Bachelor of Arts - Education
Nnamdi Azikiwe University
08.2013 - 2017.07
Baker
Self Employed
01.2013 - Current
Manager
Paradise bridals and event décor
09.2010 - 12.2017
West African Examination, Council -
Federal Government Girls College, Onitsha, Anambra
09.2007 - 2012.09
First School Leaving Certificate Examination -
Learning Field International School
05.2001 - 2006.08
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