OKECHUKWU MICHAEL AJOGWU
14 FEDERAL AVENUE EXTENSION, TRANS-EKULU
Summary
An individual whose objectives are to provide classical solutions that will facilitate the accomplishment of organizational goals. To broaden the knowledge and skills in entrepreneurial functions, resource management and interpersonal relations. Good knowledge of software loading and installation. IT literate with adequate knowledge of Microsoft Office Applications (Word, Excel, PowerPoint). Ability to learn fast and adhere to instructions. Outstanding skill at abstract reasoning of algorithms. Self-starter, capable of successfully achieving goals unsupervised. Open-minded versatile, result-oriented and dynamic team player. Proactive individual with a high level of initiative. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
5
5
Certification
Work History
Senior Technical Support Officer
University Of Nigeria Nsukka - https://www.unn.edu
Enugu, Enugu
01.2019 - Current
- Helped streamline repair processes and update procedures to support action consistency.
- Offered assistance in implementing and developing training programs.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Developed and implemented preventive maintenance procedures.
- Installed and configured operating systems and applications.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
- Generated reports to track performance and analyze trends.
Event Planner
MIKE Events And Decorations - No Website
01.2014 - Current
- Established working relationships with clients by organizing various events.
- Managed event logistics and operations.
- Coordinated with participating vendors during event planning.
- Performed event coordination for larger parties and gatherings.
- Coordinated schedules and timelines for events.
- Performed face-to-face meetings to finalize contract for services and event details.
- Supervised 25 helpers and co-workers.
- Corresponded with clients to answer questions and resolve issues.
- Conferred with event staff at event site to coordinate details.
Secretary and Human Resources Officer and Foreign Missions Coordinator
Nsukka Diocesan Mission Partners - No Website
01.2005 - Current
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Coordinated employee placements and administrative details.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
Manager
Wyte House Tissues Abakpa Nike Enugu - No Website
01.2017 - 01.2019
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Amazing Grace Int. Christian School - No Website
04.2011 - 01.2012
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Postgraduate Diploma - Transport and Logistics Management
American Institute of Stores And Inventory Management
USA09.2022
Operations And Supply Chain Management USA -
Chartered Institute of Procurement And Logistics Professionals
Delaware, USA09.2022
Bachelor of Arts - PHILOSOPHY
Nnamdi Azikiwe University Awka
Anambra, Nigeria07.2010
West African Senior School Certificate - Secondary Education
University of Nigeria Secondary School, Nsukka
Enugu, Nigeria06.2006
Skills
- IT literate with adequate knowledge of Microsoft Office
- Staff education and training
- Multitasking Abilities
- Interpersonal Communication
- Organization and Time Management
- Flexible and Adaptable
- Technical issues analysis
- Customer service expert
- Teamwork and Collaboration
- Problem-Solving
- Training and Development
- Excellent Public Speaker
Certification
- Project Management Professional from British project Management Academy - 2022.
- Human Resource Management from Rahn Wesley Institute of Management UK - 2022.
- Gap-bridging training for higher technical officers - 2020.
- Health safety and environment 3 from British international safety organization - 2018.
- Nigerian Institute of Management (NIM) - 2012.
- National Youth Service Corps (NYSC) - 2012.
- Nigeria Christian Corpers Fellowship (NCCF) - 2012.
- Catalk from Afrihub Nigeria - 2009.
- Most courageous (Nigeria fellowship of evangelical students, NIFES) - 2010.
- Member and Prayer Secretary (NIFES) - 2010.
Hobbies
- Travelling
- Researching
- Public speaking
Languages
Igbo - Nigeria
Native language
English
Proficient
C2
Timeline
Senior Technical Support Officer
University Of Nigeria Nsukka - https://www.unn.edu
01.2019 - Current
Manager
Wyte House Tissues Abakpa Nike Enugu - No Website
01.2017 - 01.2019
Event Planner
MIKE Events And Decorations - No Website
01.2014 - Current
Assistant Manager
Amazing Grace Int. Christian School - No Website
04.2011 - 01.2012
Secretary and Human Resources Officer and Foreign Missions Coordinator
Nsukka Diocesan Mission Partners - No Website
01.2005 - Current
Postgraduate Diploma - Transport and Logistics Management
American Institute of Stores And Inventory Management
Operations And Supply Chain Management USA -
Chartered Institute of Procurement And Logistics Professionals
Bachelor of Arts - PHILOSOPHY
Nnamdi Azikiwe University Awka
West African Senior School Certificate - Secondary Education
University of Nigeria Secondary School, Nsukka
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