OKECHUKWU OSITA JUDE
Nyanya
Summary
Results-driven and performance-oriented graduate with a solid foundation in administrative functions and office management, complemented by exceptional secretarial support skills. Proven ability to facilitate success in quality-focused tasks through strong leadership and coordination, fostering effective interactions with diverse personalities while leveraging extensive knowledge of customer relations. Possesses a detailed understanding of engineering terminology and standard practices, contributing to organizational growth and goal achievement. Experienced admission and visa application officer, adept at enhancing operations through motivational strategies and robust policy enforcement, with a keen analytical approach to business planning and daily problem-solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager
Community Trust Network
03.2022 - Current
- Led and supervised the Abuja and Delta, ensuring smooth operations and achieving recruitment goals.
- Spearheaded key events like open days, seminars, and study abroad fairs, attracting prospective students.
- Managed student recruitment, meticulously processing applications and maintaining accurate student data.
- Possess expertise in visa applications for the UK, USA, Canada, and Europe, providing training to staff.
- Manage the use of Salesforce CRM and Excel to track leads, monitor application progress, and submit applications via portals.
- Conducted staff interviews and implemented credible student interview processes.
- Fostered institutional collaboration and marketing partnerships for wider student reach.
- Provided comprehensive administrative support, effectively scheduling meetings, and appointments, and handling general office duties.
- Demonstrated strong leadership skills, delegating tasks effectively and managing the team for optimal performance.
- Successfully resolved escalations, ensuring a seamless and positive student experience.
Secretary II
University of Jos
05.2021 - 05.2022
- Provision of full administrative and secretarial support with strict and complete confidentiality at the highest level on issues concerning the university.
- Ensured 100% availability of stationery supplies in the office by implementing a new inventory management system.
- Reduced office expenses by identifying ways to reduce expenses without compromising quality.
- Tested, maintained and monitored computer programs and systems, and coordinated the operations of the computers.
- Assisted staff and users with solving computer-related problems, such as malfunctions and programming problems.
Office Assistant
Atasie & Atasies' Associate
02.2013 - 04.2021
- Provided exceptional support to staff and co-workers, increasing the overall efficiency of the office by 30%.
- Accelerated the appointment system by incorporating an interactive calendar, resulting in hassle-free appointment scheduling.
- Collaborated with other departments of the company to centralize the database for easy retrieval of information.
Production Officer (Intern)
Quality Skills Entrepreneurship Academy
10.2014 - 01.2015
- Managed and motivated production staff to deliver exceptional work.
- Attended team meetings to discuss production status and ongoing problems.
- Worked with production teams to ensure cost-effective, high quality and timely delivery of products.
- Established and enforced company policies and safety procedures for staff.
Client Relations Officer
Krystal Lounge Suite
01.2011 - 09.2012
- Ability to handle staff complaints in a congenial manner and practice immediate customer satisfaction.
- Facilitated the day-to-day smooth running of the lounge.
Education
Higher National Diploma (HND) - Chemical Engineering
Kaduna Polytechnic
Kaduna State01.2020
National Diploma (ND) - Chemical Engineering
Federal Polytechnic
Nasarawa State01.2016
Skills
- Administrative support expertise
- Management of office systems
- Strong communication skills
- Client engagement
- Proficient in software setup
- Technical project management
- Technical support expertise
- Proficient in standard office tools
- Proficient in Microsoft Office Suite
- Visa application specialist
- Effective communication skills
- Creative problem-solving
- Effective verbal communication
- Proficient in routine tasks
- Workplace safety adherence
- Marketing
- Sales management
- Employee onboarding
- Vendor management
Certification
- 2022 National Youth Service Corp (NYSC) | Plateau State
- 2011 Diploma: Computer Operations | Vision Computer Institute
Hobbies
Football
Music
Studying
Languages
English
Full Professional
Hausa
Native or Bilingual
Igbo
Timeline
Manager
Community Trust Network
03.2022 - Current
Secretary II
University of Jos
05.2021 - 05.2022
Production Officer (Intern)
Quality Skills Entrepreneurship Academy
10.2014 - 01.2015
Office Assistant
Atasie & Atasies' Associate
02.2013 - 04.2021
Client Relations Officer
Krystal Lounge Suite
01.2011 - 09.2012
National Diploma (ND) - Chemical Engineering
Federal Polytechnic
Higher National Diploma (HND) - Chemical Engineering
Kaduna Polytechnic