Volunteering, community service or charity work
Okechukwu Amadi
Associate Director Operations
Surrey,BC
Summary
Results-oriented business leader with more than eighteen years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Also, an Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
17
17
years of professional experience
11
11
years of post-secondary education
2
2
Certifications
Work History
Associate Director, Operations
IHS Nigeria Ltd
Lagos, Nigeria
01.2020 - Current
- Lead teams of up to 32 personnel, supervising daily performance as well as training and improvement plans
- Recommends and Operationalized strategies that have direct impact on achievement of functional strategies
- Responsible for creating workforce and staffing plans for department/Unit to ensure availability of human capital necessary to accomplish departmental business result
- Recommends and implements new products, processes, policies, standards or operating plan in support of job function strategy
- Communicate with parties within and outside of job function and responsible for communicating with Parties external to organization (Customers and Vendors)
- Contribute to advise Director, Network Operations and other key members of senior management on financial planning, budgeting, cash Engineering Management flow, investment priorities, and policy matters relating to Operational Projects Office.
- Responsible for translating IHS strategic objectives into actionable Accountability operational plans detailing clear implementation road map and milestones at assigned regions.
Head of Operation
IHS Nigeria Limited
Harcourt, Nigeria
10.2018 - 12.2019
- Perform other appropriate duties as requested by Director, Network Operations
- Streamlined Maintenance operations and budgeted effectively to decrease spending over 5%
- Thoroughly understand and communicate requirements to appropriate team members and manage all requirements accordingly to each stakeholder
- Ensure team members have needed tools and provide timely feedback
- Promote culture of high performance and continuous improvement that values learning and commitment to quality
- Mentor and develop staff using supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results
- Validate and approve diesel allocation report and identify any changes in allocation plan for escalation
- Interface with vendor in case of deviation to diesel loading plan to ensure schedule adherence and request HQ support loading if required
- Intervene and interface with vendor on all issues arising from deviations in maintenance plan and trigger maintenance intervention or non- routine maintenance process
- Review business case for non-routine maintenance and grant/deny approval
- Interface with vendor on all pricing and non - routine maintenance agreements
- Endorse infra-request business case for asset requirement and seek final approval
- Manage day-to-day organizational and business relationships with IHS organization and stakeholders in region
- Manage supplier relationships to ensure deliverables are achieved in timely and cost-effective period
- Provide input into annual budgetary plans for region and monitor and track CAPEX and OPEX trends in Region
- Provide input into continuous development of site maintenance processes.
Regional Technical Officer
IHS Nigeria Limited
Harcourt, Nigeria
01.2015 - 09.2018
- Exceeded goals through effective task prioritization and great work ethic
- Provide guidance for all resources and ensure escalated issues are received and resolved promptly
- Conduct weekly governance meetings and engagements
- Ensure all necessary Tools of trade of all team members are available and used in most effective manner
- Track progress review all O&M tasks within region and provide timely feedback to management to enhance effective decision-making
- Accountable for overall regional compliance with policies, procedures and methodologies
- Conduct regular status meetings with all stakeholders, ensuring follow through of all agreed actions, needs and requirements
- Created plans and communicated deadlines to complete projects on time
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Identified issues, analyzed information and provided solutions to problems
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Increased customer satisfaction by resolving issues
Regional Rollout Manager
MTN Nigeria Limited
Enugu, Nigeria
02.2013 - 12.2014
- Manage and coordinate implementation of BTS for Enugu Region network rollouts
- Manage integration and commissioning of new cell sites into network
- Manage delivery of BTS/Tx equipment ordered and installations
- Plan delivery and management of sites and Integration to contracted and agreed scope, time, and quality and within budget
- Perform Control project communication channels internally and externally, interfacing at senior levels within organization
- Ensure sign off contract delivery dates and milestones with appropriate stakeholders, including handover to Support and formal 2 project closure
- Establish Track/Review expenditure against budgets in Region
- Manage Project risks, Manage Project issues in Region
- Monthly Plan for and hold project reviews meetings with key stakeholders.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Site Deployment Team Lead
MTN Nigeria Communications Limited
Lagos, Nigeria
03.2008 - 02.2013
- Prepare scope of works for all installation and commissioning activities, manage equipment delivering and installation
- Ensure strict compliance with rollouts processes and procedure and improve on process, were necessary.
- Manage overall project team which includes team of Site Planners, Radio Engineers, contractors, and subcontractor teams to ensure that project requirements are delivered
- Plan delivery and management of Network Roll out of over 120 cell sites monthly to agreed scope, time, quality, and budget
- Ensure interface between work packages are defined and agreed
- Manage Project risks and issues
- Identify issues and risks to completion of Project and make recommendations for resolution, actioning recommendation where appropriate
- Plan for and hold project reviews meetings with key stakeholders
- Produce weekly report, to communicate overall project status to Regional Rollout Manager and overall Project team and key stakeholders on time, cost and quality
- Manage and control project communication channels within MTN project teams and site build contractor and sub-contractor team
- Manage all Acceptance test procedures (ATP) on all installations with operation & MTCE team
- Update project data base on regular basis to keep track of project performance
- Ensure sign off of project delivery dates and milestones with appropriate stakeholders, including handover to operations and Support unit.
BTS Implementation Engineer
MTN Nigeria Communications Limited
Harcourt, Nigeria
06.2004 - 09.2007
- Oversee BTS Implementation/Upgrades and commissioning: Ensure radio equipment is installed and commissioned per MTN agreed standards; ensure sites implemented into existing network meet required criteria; and ensure final acceptance is signed on successful commissioning
- Oversee transmission link acceptance: Ensure transmission 2Mbit links are accepted per agreed standards and quality; ensure correct termination of transmission at uplink node; and maintenance of installed TX links during startup phase until Maintenance Engineers take over
- Oversee Radio Base Station Site Activation: Ensure proper coordination of all parties for successful integration of new site into existing network; activation of sites into network; Ensure sites are handed over to maintenance as per agreed guidelines and schedules; and maintenance of BTS sites during startup phase until handover
- Oversee Special Radio Projects: Ensure that cell enhancers and mobile BTSs are installed
- Perform radio routines as defined to schedule; swiftly diagnose and clear any faults or alarms assigned by trouble ticket or ensure escalation to correct parties if unable to fix
- To implement approved software changes as directed; ensure all network expansion take place on schedule, transceiver upgrades and downgrades; ensure all security and network integrity documentation is completed and adhered to; maintain healthy working relationships among network operations staff and all associated parties (internal and external)
- Oversee new site building and upgrades: Ensure all procedures and laid down standards are followed and met from accurate site surveys, verification of site plan and quotes, building of site by subcontractor to financial acceptance with required deliverables.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Delivered services to customer locations within specific timeframes
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Worked flexible hours across night, weekend and holiday shifts
Education
Bachelor of Science - Mechanical Engineering
Rivers State Uni of Sc And Tecn Port Harcourt
Port Harcourt, Nigeria 09.1992 - 06.1998
MBA -
Enugu State University of Science And Technology
Enugu, EN 10.2012 - 06.2015
No Degree - Organizational Leadership
University of Central Missouri
Missouri, US 08.2018 - 09.2018
Doctor of Business Administration - Enterprise Resource Planning
University of Nigeria
Nigeria 04.2019 - 04.2022
Skills
Forecasting expertiseundefined
Accomplishments
- Successfully Managed Operation of 2,500No GSM Cell sites with OPEX savings of over $1,000,000 and CAPEX of over $500,000 for 2021. As @ today for IHS Towers Nigeria Limited One of the largest independent owners, Operators developers of shared telecommunication infrastructure in the world.
- Best Ever Regional Availability Record in the History of Mobile Telephone Network Nigeria - 2021
- Best performing Region on Network availability for 2021
- Best Customer Experience Manager - 2021
- Best Head of Operations 2021
Certification
Scrum Fundamental Certified
Interests
Timeline
Scrum Fundamental Certified
04-2022
Project Management Professional
04-2022
Associate Director, Operations
IHS Nigeria Ltd
01.2020 - Current
Doctor of Business Administration - Enterprise Resource Planning
University of Nigeria
04.2019 - 04.2022
Head of Operation
IHS Nigeria Limited
10.2018 - 12.2019
No Degree - Organizational Leadership
University of Central Missouri
08.2018 - 09.2018
Regional Technical Officer
IHS Nigeria Limited
01.2015 - 09.2018
Regional Rollout Manager
MTN Nigeria Limited
02.2013 - 12.2014
MBA -
Enugu State University of Science And Technology
10.2012 - 06.2015
Site Deployment Team Lead
MTN Nigeria Communications Limited
03.2008 - 02.2013
BTS Implementation Engineer
MTN Nigeria Communications Limited
06.2004 - 09.2007
Bachelor of Science - Mechanical Engineering
Rivers State Uni of Sc And Tecn Port Harcourt
09.1992 - 06.1998
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