Basketball, reading and traveling
Ikenna Okafor
Customer Care Representative
Lagos,Lagos
Summary
Dynamic sales professional with a proven track record at CFE Trading Company, excelling in outside sales and client relationship management. Leveraged strong communication skills to boost sales revenue and enhance customer satisfaction. Experienced in property management, demonstrating a commitment to excellence and strategic planning in high-pressure environments.
Overview
2023
2023
years of professional experience
1
1
Certification
2
2
Languages
Work History
Field Sales Representative
CFE Trading Company
2018 - 02.2023
- Represented company brand during customer and prospect interactions.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained responsibility for Number accounts within assigned territory, consistently touching base to assess needs and satisfaction.
Security Site Supervisor
Jual Concepts
2015 - 2016
- Streamlined reporting procedures, resulting in improved communication between security staff and management.
- Developed comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
- Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
- Recorded incident reports with detailed accounts of occurrences.
Education
High School Diploma - Accounting
Institute of Management And Technology, Enugu
Enugu 2022
Skills
Outside sales
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result by introducing Software for Type tasks.
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of Number in the development of Project name.
Certification
Higher national diploma
Interests
Timeline
Higher national diploma
04-2022
Field Sales Representative
CFE Trading Company
2018 - 02.2023
Security Site Supervisor
Jual Concepts
2015 - 2016
High School Diploma - Accounting
Institute of Management And Technology, Enugu