OGUNMODEDE BUKOLA
Ibadan,Nigeria
Summary
A versatile professional with a strong educational background in microbiology and hands-on experience as a Medical Laboratory Technician, Nursery School teacher, High School Biology teacher, and market analyst in an insurance company. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
11
11
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
Human Resource Officer
Esehi Nigeria Ltd
Benin City, Edo
01.2021 - 07.2023
- Supported HR functions, including recruitment, onboarding, employee relations, and benefits administration
- Managed the end-to-end recruitment process, from job postings and candidate sourcing to interviewing and selection, resulting in 50% reduction in time-to-fill key positions
- Assisted in the development and implementation of HR policies, procedures, and employee handbooks
- Conducted employee orientation sessions, facilitating smooth onboarding and integration
- Addressed employee inquiries and concerns related to HR policies, benefits, and general HR matters
- Contributed to the development and maintenance of a positive workplace culture through employee engagement initiatives
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Assisted in performance management processes, including goal setting, performance appraisals, and feedback sessions
- Collaborated with cross-functional teams to support talent development and succession planning efforts
- Maintained personnel records, ensuring confidentiality and compliance with data protection laws.
- Coordinated training and handled logistics and administrative tasks.
- Wrote and maintained employee handbook covering company policies and mission statement.
Sales representative
ESEHI NIGERIA LIMITED
BENIN CITY
01.2019 - 12.2020
- Resolved customer concerns promptly to maintain satisfaction.
- Built lasting relationships with clients through customer service interactions.
- Collected and processed payments.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Responded to telephone and in-person requests for information.
- Demonstrated product usage and features to customers.
- Utilised various sales techniques to develop relationships with customers and drive sales.
- Set up appointments with potential and current customers to discuss new products and services.
- Built rapport with new and existing customers to boost client retention.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Accounted for all inventory and ordered new stock.
Class Teacher
Negbenebor international school
Benin City
09.2017 - 12.2018
- Developed and delivered engaging and interactive science lessons that aligned with the curriculum, making complex concepts accessible to junior secondary students
- Utilized hands-on experiments, demonstrations, and multimedia resources to enhance student understanding and appreciation of scientific concepts
- Created a positive and inclusive classroom environment that encouraged student participation, inquiry, and critical thinking
- Conducted assessments and provided timely feedback to students, parents, and guardians to track progress and identify areas for improvement
- Organized and supervised science clubs, competitions, and educational field trips to nurture students' curiosity and passion for science
- Collaborated with colleagues to align teaching methodologies and curriculum delivery, promoting a consistent and integrated learning experience for students.
Class Teacher
Erudite Nursery and Primary School
Benin City
11.2016 - 08.2017
- Planned and executed developmentally appropriate lesson plans and activities that catered to the unique needs and interests of preschoolers
- Created a safe, welcoming, and inclusive classroom environment that encouraged exploration, creativity, and social interaction
- Effectively managed classroom behavior and provided positive guidance to promote social and emotional growth
- Conducted parent-teacher conferences to keep parents informed about their child's progress and development
- Collaborated with fellow teachers and staff to coordinate special events, outings, and curriculum enhancements.
Insurance Sales Agent
Industrial and General Insurance Plc
Ado Ekiti
07.2015
- Managed and administered insurance policies for clients, ensuring accuracy, compliance, and timely processing of policy-related documents and transactions
- Established and nurtured strong relationships with clients, providing expert advice on insurance coverage, claims procedures, and risk management strategies
- Conducted thorough risk assessments for clients, evaluating their insurance needs, analyzing potential risks, and recommending appropriate coverage options to safeguard their assets and investments
- Assisted clients with the claims process, guiding them through claims submissions, investigations, and settlements
- Ensured fair and efficient claims resolution while adhering to company policies and industry standards
- Collaborated with underwriters to assess insurance applications, analyze risk factors, and determine premium rates
- Played a vital role in the underwriting process by providing essential data and insights
- Managed policy renewals by reviewing coverage terms, negotiating terms with clients, and facilitating seamless policy extensions to maintain continuity of coverage
- Ensured strict adherence to regulatory requirements and company policies
- Maintained accurate records, documentation, and compliance reports for audits and regulatory purposes
- Kept up-to-date with insurance industry trends, product offerings, and market developments
- Shared this knowledge with clients to help them make informed decisions
- Contributed to the growth of the company by identifying opportunities for upselling, cross-selling, and expanding the client base
- Achieved and exceeded sales targets by effectively promoting insurance products and services
- Collaborated with colleagues across departments, including underwriting, claims, and customer service, to provide comprehensive and seamless service to clients.
Class Teacher
Baptist High School
Ede, Osun State
02.2014 - 02.2015
- Developed and delivered engaging CRK lessons that aligned with curriculum standards
- Facilitated classroom discussions, encouraging students to explore and critically analyze religious texts, principles, and ethical issues
- Organized and led extracurricular activities, such as prayer groups and community service projects, to promote spiritual growth and social responsibility
- Assessed and monitored student progress, providing constructive feedback and support for improvement.
Electoral Work
INEC Ad hoc staff
Ede
03.2014
- Played an integral role in managing various aspects of the electoral process
- This included assisting in voter registration, verifying voter credentials, and ensuring the smooth operation of polling stations
- Interacted directly with voters, offering guidance and assistance throughout the voting process
- Ensured that all eligible citizens had the opportunity to cast their votes, promoting inclusivity and transparency
- Accurate record-keeping was crucial for transparency and accountability
- Diligently documented voter turnout, incidents, and any irregularities, ensuring the accuracy of post-election reports
- Trained to respond effectively to unforeseen challenges or emergencies that could arise during the election process
- This experience taught me to stay calm under pressure and make informed decisions to ensure the safety and integrity of the election
- Working as part of a diverse team of election officials, learned the importance of effective teamwork and coordination
- This collaborative spirit was essential for the efficient conduct of elections
- Role required effective communication with voters, fellow ad-hoc staff members, and local authorities
- Upheld a professional and approachable demeanor, contributing to a positive public perception of the electoral process
- Serving as an INEC Ad Hoc Staff member reinforced my commitment to the democratic values of my country
- Took pride in facilitating the exercise of citizens' right to vote and contributing to the democratic process.
Laboratory Technician
Precious Laboratory and Diagnostic center
Madueke, Ife, Osun State
04.2012 - 10.2012
- Demonstrated proficiency in conducting a wide array of diagnostic tests, including but not limited to hematology, clinical chemistry, microbiology, and immunology
- Consistently ensured the precision and reliability of test results, contributing to improved patient care and treatment decisions
- Implemented and adhered to strict quality control measures, following industry standards and guidelines
- This commitment to quality resulted in the Center's consistent delivery of accurate diagnostic reports, fostering trust among healthcare providers and patients
- Interacted with patients to collect samples, providing a comforting and reassuring presence during often stressful medical procedures
- Effectively communicated the importance of tests and procedures, promoting patient compliance
- Operated and maintained state-of-the-art diagnostic equipment and technology, staying current with advancements in the field
- This ensured the Center's ability to offer cutting-edge diagnostic services
- Collaborated seamlessly with a multidisciplinary healthcare team, including physicians, nurses, and administrative staff
- This teamwork facilitated efficient patient care and contributed to the Center's reputation for excellence in healthcare services
- Maintained meticulous records of test results, patient data, and laboratory inventory
- This attention to detail streamlined administrative processes and contributed to the efficient operation of the Center
- Kept abreast of the latest developments in diagnostic techniques, attending relevant training and workshops to enhance my knowledge and skills
- This dedication to professional growth ensured my ability to deliver the highest standard of care.
Education
BSc (Hons.) Microbiology - Microbiology
Obafemi Awolowo University
Ile-Ife, Osun State 09.2008 - 03.2012
West Africa Examination Council (WAEC) -
Oba Abass Aleshinloye Grammar School
Ibadan, Oyo State 09.1999 - 06.2003
Primary School Leaving Certificate -
St. Peter's catholic nursery and primary school
Okemesi, Ekiti State 09.1991 - 06.1997
Skills
- Training and Development
- Lesson planning
- Child protection and safeguarding
- Classroom management
- Classroom discipline
- Computer proficient
- Business development
- Marketing
- Insurance renewals
- Problem solving strength
- Teamwork and collaboration
- Market research
- Target-driven
- Interpersonal communication skills
- Revenue generation
Certification
- Teaching English as a Foreign Language, Teacher Record, TR2077454808, 11/2023
- Executive Diploma in Human Resource Management, LPMV/22316055, 08/2023
Languages
English
Fluent
Yoruba
Native
References
- Professor O. O Oyedapo, Department of Biochemistry, Obafemi Awolowo University, Ile-Ife, Osun State, 08034038146
- Doctor (Mrs.) A. O Oluduro, Department of Microbiology, Obafemi Awolowo University, Ile-Ife, Osun State, 08069379885
- Doctor Ilesanmi Precious, Precious Lab. and Diagnostic center, Modakeke-ife, Osun state, 08034081478
Timeline
Human Resource Officer
Esehi Nigeria Ltd
01.2021 - 07.2023
Sales representative
ESEHI NIGERIA LIMITED
01.2019 - 12.2020
Class Teacher
Negbenebor international school
09.2017 - 12.2018
Class Teacher
Erudite Nursery and Primary School
11.2016 - 08.2017
Insurance Sales Agent
Industrial and General Insurance Plc
07.2015
Electoral Work
INEC Ad hoc staff
03.2014
Class Teacher
Baptist High School
02.2014 - 02.2015
Laboratory Technician
Precious Laboratory and Diagnostic center
04.2012 - 10.2012
BSc (Hons.) Microbiology - Microbiology
Obafemi Awolowo University
09.2008 - 03.2012
West Africa Examination Council (WAEC) -
Oba Abass Aleshinloye Grammar School
09.1999 - 06.2003
Primary School Leaving Certificate -
St. Peter's catholic nursery and primary school
09.1991 - 06.1997
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