OGUNDU CHARLES VICTORY
IT Support
Port Harcourt
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Computer Teacher
Victory High School
Port harcourt
02.2020 - Current
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Invigilated and graded projects, quizzes and examinations.
- Processed software and hardware by coordinating user setups, installations and upgrades.
- Maintained orderly classroom stocked with appropriate supplies.
- Attended professional development technology courses to increase knowledge base and learn new information.
IT Support Specialist (NYSC)
INEC (Independent National Electoral Commission)
Maitama
01.2018 - 10.2018
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Translated complex technical issues into digestible language for non-technical users.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Monitored systems in operation and quickly troubleshot errors.
- Offered assistance in implementing and developing training programs.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
- Tested new software and hardware prior to deployment.
- Configured and tested new software and hardware.
- Assisted in development of system security protocols.
Education
Bachelor of Science - Computer Science
ALL NATIONS UNIVERSITY
Koforidua, Ghana 08.2013 - 04.2017
Skills
Excellent Communication
Self-Motivated
Critical Thinking
Maintenance and Repair
Technical Support
Instruction and training
Wireless area networking
Technical issues analysis
Word press web development
IT security
System administration
Timeline
Computer Teacher
Victory High School
02.2020 - Current
IT Support Specialist (NYSC)
INEC (Independent National Electoral Commission)
01.2018 - 10.2018
Bachelor of Science - Computer Science
ALL NATIONS UNIVERSITY
08.2013 - 04.2017