OGUCHE JOHN ENEOJO
FCT
Overview
3
3
years of professional experience
Work History
Caregiver
Defence Hospital Morgadishu Cantonment Asokoro
11.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Hospitality Worker
NEST Hotel Garki 2
01.2022 - 10.2024
- Maintained exacting standards of quality and performance.
- Identified and resolved customer complaints concerning food or lodging.
- Increased clients by carefully training staff to be accountable and motivated through hands-on training.
- Utilized strong communication skills to effectively resolve guest issues while maintaining professionalism.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Coordinated with housekeeping staff to ensure timely room turnovers and high levels of cleanliness.
- Ensured compliance with safety regulations by regularly inspecting facilities for potential hazards or violations.
- Assisted in the planning and execution of events, ensuring a memorable experience for attendees.
- Participated in ongoing professional development training programs to stay current on industry trends and best practices.
- Created healthy nutritious menus to serve at important functions.
- Monitored revenue decision making-processes to provide support and aid to senior leadership.
- Managed inventory control, ensuring adequate supplies were available for daily operations and special events.
- Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
- Maintained cleanliness and organization throughout hotel common areas, contributing to an inviting atmosphere.
- Developed strong relationships with vendors to secure competitive pricing on products and services used within the hotel.
- Trained new team members on company policies, procedures, and best practices to maintain consistency in service delivery.
- Maximized revenue opportunities by upselling additional services or room upgrades when appropriate during guest interactions.
- Provided guests with personalized recommendations on dining options, local attractions, and activities based on preferences.
- Conducted regular inspections of hotel rooms and public spaces, identifying areas requiring improvement or maintenance.
- Collaborated with caterers and other hospitality vendors to provide first-rate products and services to employees and guests.
- Handled reservation inquiries via phone, email, and in-person, resulting in increased bookings.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Answered customers' questions, recommended items, and recorded order information.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
Certificate in Caregiving/Healthcare Assistance -
Veritas University Abuja
Abuja, FCT, Nigeria02-2025
Higher National Diploma(HND) - Business Administration And Management
Army College of Environmental Science /Technology
Makurdi Benue State09-2022
Senior Secondary School Certificate -
Emonyoku Community Secondary School Ogugu
Olamaboro LGA Kogi State06-2008
Timeline
Caregiver
Defence Hospital Morgadishu Cantonment Asokoro
11.2024 - Current
Hospitality Worker
NEST Hotel Garki 2
01.2022 - 10.2024
Certificate in Caregiving/Healthcare Assistance -
Veritas University Abuja
Higher National Diploma(HND) - Business Administration And Management
Army College of Environmental Science /Technology
Senior Secondary School Certificate -
Emonyoku Community Secondary School Ogugu