Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
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Odunayo Oyindamola Oyetunji

Lagos

Summary

Dynamic Client Service Executive with proven success at 360 MARKET SOLUTIONS, driving brand visibility through nationwide activations. Skilled in project management and effective communication, I excel in leading teams to achieve significant results, including successful event executions that enhanced market penetration. Proficient in Excel and Microsoft word, I leverage analytical skills to optimize operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Client Service Executive

360 MARKET SOLUTIONS
Lagos
01.2024 - Current

Managed records, projects, and calendars to ensure everything functions smoothly.

Organized and managed team meetings to discuss process improvement and project goals.

Executed nationwide off-trade activations for Campari, Wild Turkey, Espolon, and American Honey across 100 outlets over 1 year, significantly boosting brand penetration and visibility.

Led the team in producing key activation and event assets for Campari, Wild Turkey, American Honey, and Espolon Bourbon while adhering to the brand's assets playbook.

Managed and executed Campari Whisky's penetration at key festivals, including the Bole Festival.

Successfully planned and executed Imperial Black Whisky’s sponsored events, including the Abula festival, the Pulse Fiesta event, and the Uhshbebe comedy event.

Developed and executed an events plan for Omelca Tequila.

  • Utilized software programs such as Microsoft Office and Excel to write activations and events reports.
  • Collaborated with other team members to launch Imperial Black Whisky in Nigeria.

Assistant Order Fulfillment/Assistant Logistics Manager

OBIWEZY ENTERPRISE
Lagos
01.2023 - 12.2023
  • Follow up with the end customer via phone call and email to confirm orders and product deliveries.
  • Check and mark fulfilled order from inventory to customers
  • Managed and coordinated inventory taking before product delivery
  • Delegating tasks to logistics personnel, planning their work schedules, and providing training to new staff.
  • Prepare and report on stock volumes to facilitate the delivery of predicted market volumes.
  • Tracking stock inventory levels and delivery, thereby updating the company's logistic management systems or software (tools: NetSuite and Odoo).
  • Managed teams of dispatchers to ensure prompt delivery of the product.
  • Checking stock quality before dispatch to the end customer and providing direct feedback to manufacturers if necessary.
  • Solved logistic challenges that arise during daily operations.

Human Resource Manager|ADMIN (INTERNSHIP)

Greencrest LTD
03.2022 - 12.2022
  • Publish and remove job ads from company's portal
  • Schedule job interviews and contact candidates as needed
  • Update internal database with new hire information
  • Monitor and validate employee attendance before payroll initiation by finance team

Education

B.Sc (Hons) - Public Administration

University of Ilorin
Kwara
12-2022

Senior Secondary Certificate Examination (SSCE) -

Renics College, Gowon Estate
Lagos
07-2017

Skills

  • Effective communication
  • Time management
  • Excel/Microsoft sheet
  • Project management
  • Team collaboration
  • Leadership Experience
  • Problem solving
  • Numeric/analytical knowledge
  • Customer Service

Certification

  • E-Level Integrated Marketing Communications
  • National Youth Service Corps

Affiliations

  • I enjoy travelling and meeting new people. I derive pleasure in elevating brand satisfaction, optimizing communication channels, and ensuring customer loyalty as a marketing and communications expert.

References

References available upon request.

Timeline

Client Service Executive

360 MARKET SOLUTIONS
01.2024 - Current

Assistant Order Fulfillment/Assistant Logistics Manager

OBIWEZY ENTERPRISE
01.2023 - 12.2023

Human Resource Manager|ADMIN (INTERNSHIP)

Greencrest LTD
03.2022 - 12.2022

B.Sc (Hons) - Public Administration

University of Ilorin

Senior Secondary Certificate Examination (SSCE) -

Renics College, Gowon Estate
Odunayo Oyindamola Oyetunji