Odeka Ivie Coral
Chief Operating Officer/ Executive Assistant /Human Resource
Lekki
Summary
Thorough Chief Operating Officer with track record delivering superior results. Focused leader with about 11 years of experience finding innovative ways to grow revenue and increase margins. Accomplished with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Chief Operating Officer - Remote
Hoshis Tech Limited
Katy, TX
03.2021 - Current
- Developed quarterly business plans to evaluate cost projections.
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Oversaw business-wide changes to modernize procedures and organization.
- Developed and implemented recommendations for service improvement.
- Managed divisional marketing, advertising and new product development.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Processed employee claims involving performance issues and harassment.
- Motivated employees through special events and incentive programs.
- Liaised between multiple business divisions to improve communications.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Instructed senior leaders on appropriate employee corrective steps.
- Worked as effective team member while contributing to local and regional HR projects.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Executive Assistant
Eventful Limited Nigeria
Ikoyi
03.2020 - 01.2022
- Executive assistant to Founder/Chairman acting as point of contact among executives, employees, clients and other external partners
- Manage information flow in timely and accurate manner
- Manage executives’ calendars and set up meetings (E.g., Managed over 1000 meetings over 1 year)
- Make travel and accommodation arrangements for CEO/Chairman
- Rack daily expenses and prepare weekly, monthly or quarterly reports
- Oversee performance of other clerical staff
- Format information for internal and external communication – memos, emails, presentations, reports
- Screen and direct phone calls and distribute correspondence
- Organize and maintain office filing system, to director. Work towards delivery and revenue goals as established in partnership with director
- Producing detailed proposals and managing budget for events (E.g., Managed over 30 events per year)
- Timelines, venues, suppliers, legal obligations, staffing and budgets)
- Liaising with designers to create a brand and produce posters, folders and marketing brochures
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Managed event logistics and operations.
- Inspected event facilities to confirm conformance to customer requirements.
- Reviewed event bills to confirm accuracy and approve payment.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Brainstormed and implemented creative event concepts and themes.
- Hired, trained and supervised volunteers and support staff required for events.
- Coordinated florists, photographers and musicians during for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Organized, coordinated and deployed events while focusing on delivering superior customer service.
- Organized and coordinated conferences and monthly meetings
Executive Assistant / Administrative Officer / Public Relations Officer
House On The Rock
Lekki
09.2016 - 09.2019
- Executive Assistant to Co-pastor
- Administered all day-today office activities and administrative support activities including extensive calendaring, arranging complex domestic and international travel arrangements, processing T & E reports and invoices and reconciling monthly credit card statements
- Writing and producing presentations dealing with enquiries from public, press, and related organizations, organizing and attending events such as fun day, open days, and seminars.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports and presentations.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Managed and reviewed filing and office systems.
- Led staff and vendors in providing high level of service for owner and guests.
- Worked with senior management to initiate new projects and assist in various processes.
- Prepared homes for client arrivals and administered rental properties.
- Wrote reports, executive summaries and newsletters.
Executive Assistant / Public Relations Officer
Global Maritime West Africa Limited
Yaba
11.2015 - 04.2016
- Functioned as Executive Assistant to director. Work towards delivery and revenue goals as established in partnership with director
- Producing detailed proposals and managing budget for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)
- Used advanced software to prepare documents, reports and presentations.
- To identify ways to generate new business for GMWAL, working closely with management to ensure fit with company’s strategic objectives and development priorities.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Developed and maintained automated alert systems for important deadlines.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Transcribed meeting minutes to support sales, business development and senior management teams.
Human Resource Manager Assistant
Socketworks Limited
Lekki
02.2013 - 10.2015
- Prepared files collected and analyzed data to be entered into database
- Demonstrated exceptional client service skills through relationship building, provided administrative assistant support for department along with general administrative duties
- Provided data entry support and analytical support to marketing team
- Managed office supply inventory addressed and routed customer inquiries via phone and email.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Received and processed stock into inventory management system.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed team communications and information for meetings.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
- Created lasting relationships with guests that built loyalty and drove hotel revenue.
- Scheduled and assigned daily work and activities for team members.
- Handled 50 calls per day to address customer inquiries and concerns
- Actively listened to customers' requests, confirming full understanding before addressing concerns
Chemist, Customer Service and Invoicing Officer
Portland Paints and Products Nig. Plc
Lekki
02.2012 - 10.2012
- Identifying, negotiating and closing strategic relationships with retail clients
- Management of multiple prospects and reaching successful resolutions
- Communicating new product development to existing and prospective clients
- Intelligence gathering on customers and competition
- Maintaining high level of public relations for company
- Client management and customer service solutions
- Issuing receipts and invoices as invoicing officer to clients
- Tracked approved and unapproved invoicing to produce critical month-end metrics.
- Analyzed project commitments, cost flow and expenditures to support monitoring and reporting.
- Monitored outstanding invoices and performed collections duties.
- Executed billing tasks and recorded information in company databases.
- Managed cash sales and monthly balance sheet reconciliation to identify unusual transactions, spot inefficiencies and rectify errors.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
Laboratory Trainee
Neimeth International Pharmaceuticals
Ikeja
09.2007 - 06.2008
- Lab tests, Scanning and Results of Drugs
- Specimen collection and reports
- Production and packaging of drugs both syrups and capsules
- Set and oversaw quality assurance guidelines for laboratory work
- Received and processed stock into inventory management system
- Monitored company inventory to keep stock levels and databases updated
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Prepared variety of different written communications, reports and documents
Education
Bachelor of Science - Biochemistry
Redeemers University
Nigeria 04.2005 - 04.2011
MBA - Business Administration And Management
National Institute of Business Management
Online 06.2015 - 04.2016
Skills
Operations oversight
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Chief Operating Officer - Remote
Hoshis Tech Limited
03.2021 - Current
Executive Assistant
Eventful Limited Nigeria
03.2020 - 01.2022
Executive Assistant / Administrative Officer / Public Relations Officer
House On The Rock
09.2016 - 09.2019
Executive Assistant / Public Relations Officer
Global Maritime West Africa Limited
11.2015 - 04.2016
MBA - Business Administration And Management
National Institute of Business Management
06.2015 - 04.2016
Human Resource Manager Assistant
Socketworks Limited
02.2013 - 10.2015
Chemist, Customer Service and Invoicing Officer
Portland Paints and Products Nig. Plc
02.2012 - 10.2012
Laboratory Trainee
Neimeth International Pharmaceuticals
09.2007 - 06.2008
Bachelor of Science - Biochemistry
Redeemers University
04.2005 - 04.2011
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