OCHOGE KESTER
'Imagination is everything, it's the preview to life's coming attractions."
Albert Einstein
Summary
Empathetic healthcare support worker with sensitive and compassionate approach to cultivating, trusting, stimulating and varied day to day support for service users. Highly compassionate, dependable, outgoing and detail-oriented, with a wealth of experience in providing compassionate care as well as a high level of communication, emotional intelligence to vulnerable patients and committed to promoting health, safety, and well-being. Also a quick learner, adaptable and able to work well in a team. Loving attention to detail in promoting person-centered approach whilst administering medication and housekeeping. Experienced in hospital and in-home settings, providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Healthcare Support Worker
St. Shiloh Medical Center
04.2023 - Current
- Collaborated in overseeing a 35-bedded capacity facility, with a nurse to patient ratio of 1:5
- Oversaw and documented accurate recordings of patient’s vital signs, and reported significant findings to the registered nurse on duty
- Performed over 15% of overall intravenous cannulation to setup IV lines and collected blood samples for laboratory analysis at the facility
- Prepared and emptied urine bags for over 50 individuals with Urethral catheter
- Supported patients through personal care tasks such as feeding, maintained sensitivity to their needs and ensured comfort, dignity and safety throughout their hospital stay
- Maintained strict compliance to confidentiality of information regarding patients
- Contributed to overall patient satisfaction at the facility by 25% through compassionate, considerate care and communication
- Delivered high quality care to clients with disabilities, and achieved care plan objectives.
Professional Driver
Uber Technologies
10.2018 - 02.2023
- Completed 18,000+ successful online/offline trip requests with a 91% clean driving record
- Assisted elderly and infirm riders into and off the vehicle during pickup & drop off
- Contributed to pleasant atmosphere for riders by engaging in positive social interactions
- Delivered outstanding customer experience & excellent service, that resulted in a 4.9 star rating.
Education
Level 3 Diploma - Healthcare Support
12-2023
Skills
- Palliative care
- Emotional intelligence, support and companionship for end of life and dementia care
- Effective communication, stress management and team work in care settings
- Health, safety and well-being promotion
- Patient comfort and satisfaction
- Time management and problem solving
- Care plan management and basic computer knowledge
- Adult and residential care
- Professional driving
- Confidentiality
- Patient Care
- Patient Safety
- Vital Signs Monitoring
- Client Documentation
- Medication Administration
- Compassionate Caregiving
- Personal Care Assistance
- Infection Control Procedures
- Disability Awareness
- Care Plan Management
- Care plan assessment
- Patient Assessments
- First aid and safety
- Medical Records Management
- Progress documentation
- Direct Patient Care
- Meal planning and preparation
- Medication Management
- Wound care maintenance
- Cooking meals
Certification
- NVQ Level 3 Diploma in Healthcare Support [RQF], TQUK Awarding Organization, 03/2023, 01/2023
- Infection prevention and control in care settings.
- Understand mental health interventions.
- Promote communication in care settings.
- Promote health, safety and well-being in care settings.
- Understand the administration of medication.
- Handling and safeguarding in care settings.
- Promote equality and inclusion in care settings.
- Understand the process and experience of dementia.
- End-of-life and palliative care.
- Effective communication and building relationships in mental health work.
- Promote person-centred approaches in care settings.
- Cleaning, decontamination and waste management.
- Assisting in implementation of programs to increase mobility & functional independence.
Additional Information
PEARSON PTE UKVI score [6.1]., 01/2024, True, 01/2024, True
Affiliations
- Hunting
- Hiking
- Fishing
- Driving
- Reading
- Travelling
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Healthcare Support Worker - St. Shiloh Medical Center
04.2023 - Current
Professional Driver - Uber Technologies
10.2018 - 02.2023
TQUK - Level 3 Diploma, Healthcare Support
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