Ochai Paul Sunday
Akowonjo,LA
Summary
Dependable and organized professional with extensive experience within Human Resource Management and General Administration. 10+ years hands-on experience with supporting external clients in implementation of HR Information systems, Operational processes, Procurements, logistical and General Administrative support. Demonstrated strong expert history of managing multidisciplinary teams with 100+ staff and high-volume workload in a fast-paced environment.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Human Resource & Administrative Manager
Ndackson & Co
08.2013 - Current
- Company Overview: Clientele: Citibank, MTN Nigeria, US Embassy, Ethiopian Airlines, Emirates Airlines & Maersk Shipping
- Recruitment and onboarding of support staff into different roles for Clientele
- Help in the development and implementation of strategies and plans for resourcing and management of support staff
- Assign responsibilities to subordinate and supervise them to ensure timely delivery Ensure maintenance of accurate outsourced staff records
- Provide guidance and direction in the management of support staff
- Assist with background check for new staff deployed to Client sites
- Assist in induction & training of new Support Staff in Client Sites
- Monitor service level agreement, and contract renewal
- Support in the administration of Performance Management processes for resourced employees
- Ensure that resourced employees receive their work tools within specified timelines
- Oversee the administration of health insurance packages and other benefits such as Leave, etc
- Create & maintain database on all resourced employees to ensure quick retrieval of information
- Maintained accurate records and full compliance with government regulations and agency guidelines
- Built firm but respectful relationships with staff, leading by example, and providing continued encouragement for high levels of motivation and satisfaction
- Clientele: Citibank, MTN Nigeria, US Embassy, Ethiopian Airlines, Emirates Airlines & Maersk Shipping
- Led organizational transformation of multiple processes to boost efficiency
- Including:
- Migration of HRIS system to cloud-based storage
- Development of first edition of Employee handbook (With subsequent revisions)
- Development of macros-activated cloud-based spreadsheets for inventory tracking
- Design of asset register to monitor inflow and outflow of Assets
- Swift investigation and resolution of employee fraud which boosted confidence in service delivery and cascaded to renewal of contract
- Successful exit of 20+ Support Staff without litigation
- Recruitment and onboarding of over 100 support staff into different roles
- Led Implementation team that successfully deployed end to end cash management system in Citibank
Service Administrator
Ndackson and Company Ltd
10.2007 - 08.2013
- Company Overview: Clientele: British Airways, Ethiopian Airlines, Emirates Airlines, Turkish Airlines & US Embassy
- Established and oversaw department budgets for expenditures, materials, and labour
- Built firm but respectful relationships with staff, leading by example, and providing continued encouragement for high levels of motivation and satisfaction
- Implemented staff development programs to improve morale
- Ensure that resourced employees receive their work tools within specified timelines
- Oversaw the administration of health insurance packages and other benefits such as Leave etc
- Accrued to the resourced employees
- Create & maintain database on all resourced employees to ensure quick retrieval of information
- Clientele: British Airways, Ethiopian Airlines, Emirates Airlines, Turkish Airlines & US Embassy
Warehouse Officer
Dana Group
11.2006 - 10.2007
- Monitoring of inflow and outflow of goods
- Taking of stock records
- Preparation of goods received note (GRN)
- Posting of stock card
National Youth Service
St Paul's Institute Of Secretaries, NYSC
02.2005 - 03.2006
Education
Master's of Business Administration - Marketing
Ladoke Akintola University
Ogbomoso, OyoBachelor of Science - Business Administration
Ahmadu Bello University
Zaria, KadunaSkills
HR Administration
Policies Administration
Customer Service Management
Disciplinary Management
General Logistics & Administration
Procurement & Vendor Relationship Management
Salary & Payroll Processing
Communication Skills
Procure to Pay (P2P) Cycle
Inventory Management
Motivational Leadership
MS Office Skills
Certification
Chartered Institute of Personnel Management (ACIPM), 2019
Timeline
Human Resource & Administrative Manager
Ndackson & Co
08.2013 - Current
Service Administrator
Ndackson and Company Ltd
10.2007 - 08.2013
Warehouse Officer
Dana Group
11.2006 - 10.2007
National Youth Service
St Paul's Institute Of Secretaries, NYSC
02.2005 - 03.2006
Master's of Business Administration - Marketing
Ladoke Akintola University
Bachelor of Science - Business Administration
Ahmadu Bello University