Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

OBINNA LYNN UCHEGBU

Abuja,Nigeria

Summary

Accomplished professional with extensive expertise in regulatory requirements and risk assessment, demonstrating leadership proficiency and a results-driven attitude. Adept at utilising defect tracking systems and statistical analysis tools to ensure quality management and compliance monitoring. Proven track record in project management, resource allocation efficiency, and meticulous record-keeping, supported by advanced Microsoft Excel skills including formulas, VLOOKUPs, and data manipulation. Committed to delivering exceptional customer service through emotional intelligence in leadership and a customer-focused approach. Career goals include further enhancing project coordination mastery while driving performance analysis and reporting excellence.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

Quality assurance team lead

Formats Projects Services Limited
Abuja, FCT
01.2024 - Current
  • Balanced resource allocation effectively, preventing any bottlenecks in the process.
  • Collaborated with project managers to set realistic timelines for deliverables.
  • Maintained precise records of all QA activities to track performance trends.
  • Participated actively in cross-functional team meetings, providing valuable insights from QA perspective.
  • Coordinated with other departments to ensure consistency in product delivery.
  • Trained new hires on company's QA guidelines and policies, ensuring compliance from day one.
  • Mentored junior team members for their professional development.

Senior quality assurance manager

Formats Projects Services Limited
Abuja, FCT
08.2019 - 01.2024
  • Executed routine audits for continuous service improvement.
  • Investigated customer complaints promptly ensuring effective resolution and mitigation against future recurrence.
  • Coordinated with suppliers maintaining high-quality inputs for production processes.
  • Fostered a culture of accountability within the department by setting clear expectations and performance metrics.
  • Mentored junior staff members for improved job performance and personal growth.
  • Participated actively in meetings providing insightful contributions based on expert knowledge and experience in QA management practices.

Quality Assurance Manager

Formats projects services Limited
11.2017 - 08.2019
  • Performed and Implemented an administrative/procedural activities ensuring a quality system so that requirements and goals for a product, service or activity will be fulfilled.
  • Carried out systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention.
  • Maintained open communication channels with team members, fostered an environment conducive to feedback and improvement suggestions.
  • Achieved enhanced customer satisfaction with a systematic approach to quality control.
  • Reviewed and updated company policies to align with evolving industry standards.

Education

Bachelor of Science - Economics

University Of Abuja
Abuja, FCT Nigeria
12.2012 - 01.2018

Skills

  • Regulatory requirements knowledge
  • Risk assessment competency
  • Leadership proficiency
  • Results-Driven attitude
  • Defect tracking systems familiarity
  • Customer-Focused approach
  • Statistical analysis tools
  • Performance analysis and reporting
  • Resource management capabilities
  • Resource allocation efficiency
  • Project coordination mastery
  • Emotional intelligence in leadership
  • Customer-Service oriented attitude
  • Task prioritisation
  • Quality Management
  • Compliance monitoring
  • Project management experience
  • Quality inspection
  • Meticulous record-keeping
  • Microsoft Excel advanced level reporting
  • Microsoft Excel formulas and VLOOKUPs
  • Excel data manipulation
  • Expert in microsoft office
  • Excellent grammar
  • Microsoft Powerpoint
  • Microsoft Word expertise

Languages

English
Fluent
Igbo
Fluent

Affiliations

  • Reading
  • Swimming
  • Martial Art - JUDO

Accomplishments

Staff of the Month (Jan 2019) - Formats Projects Services Limited

Best Quality Assurance Officer (April 2024) - Formats Projects Services Limited

Bronze Medal, Judo Heavy Weight Category (May, 2025) - Gateway Games 2024

Timeline

Quality assurance team lead

Formats Projects Services Limited
01.2024 - Current

Senior quality assurance manager

Formats Projects Services Limited
08.2019 - 01.2024

Quality Assurance Manager

Formats projects services Limited
11.2017 - 08.2019

Bachelor of Science - Economics

University Of Abuja
12.2012 - 01.2018
OBINNA LYNN UCHEGBU