OBINNA LYNN UCHEGBU
Abuja,Nigeria
Summary
Accomplished professional with extensive expertise in regulatory requirements and risk assessment, demonstrating leadership proficiency and a results-driven attitude. Adept at utilising defect tracking systems and statistical analysis tools to ensure quality management and compliance monitoring. Proven track record in project management, resource allocation efficiency, and meticulous record-keeping, supported by advanced Microsoft Excel skills including formulas, VLOOKUPs, and data manipulation. Committed to delivering exceptional customer service through emotional intelligence in leadership and a customer-focused approach. Career goals include further enhancing project coordination mastery while driving performance analysis and reporting excellence.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Quality assurance team lead
Formats Projects Services Limited
Abuja, FCT
01.2024 - Current
- Balanced resource allocation effectively, preventing any bottlenecks in the process.
- Collaborated with project managers to set realistic timelines for deliverables.
- Maintained precise records of all QA activities to track performance trends.
- Participated actively in cross-functional team meetings, providing valuable insights from QA perspective.
- Coordinated with other departments to ensure consistency in product delivery.
- Trained new hires on company's QA guidelines and policies, ensuring compliance from day one.
- Mentored junior team members for their professional development.
Senior quality assurance manager
Formats Projects Services Limited
Abuja, FCT
08.2019 - 01.2024
- Executed routine audits for continuous service improvement.
- Investigated customer complaints promptly ensuring effective resolution and mitigation against future recurrence.
- Coordinated with suppliers maintaining high-quality inputs for production processes.
- Fostered a culture of accountability within the department by setting clear expectations and performance metrics.
- Mentored junior staff members for improved job performance and personal growth.
- Participated actively in meetings providing insightful contributions based on expert knowledge and experience in QA management practices.
Quality Assurance Manager
Formats projects services Limited
11.2017 - 08.2019
- Performed and Implemented an administrative/procedural activities ensuring a quality system so that requirements and goals for a product, service or activity will be fulfilled.
- Carried out systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention.
- Maintained open communication channels with team members, fostered an environment conducive to feedback and improvement suggestions.
- Achieved enhanced customer satisfaction with a systematic approach to quality control.
- Reviewed and updated company policies to align with evolving industry standards.
Education
Bachelor of Science - Economics
University Of Abuja
Abuja, FCT Nigeria 12.2012 - 01.2018
Skills
- Regulatory requirements knowledge
- Risk assessment competency
- Leadership proficiency
- Results-Driven attitude
- Defect tracking systems familiarity
- Customer-Focused approach
- Statistical analysis tools
- Performance analysis and reporting
- Resource management capabilities
- Resource allocation efficiency
- Project coordination mastery
- Emotional intelligence in leadership
- Customer-Service oriented attitude
- Task prioritisation
- Quality Management
- Compliance monitoring
- Project management experience
- Quality inspection
- Meticulous record-keeping
- Microsoft Excel advanced level reporting
- Microsoft Excel formulas and VLOOKUPs
- Excel data manipulation
- Expert in microsoft office
- Excellent grammar
- Microsoft Powerpoint
- Microsoft Word expertise
Languages
English
Fluent
Igbo
Fluent
Affiliations
- Reading
- Swimming
- Martial Art - JUDO
Accomplishments
Staff of the Month (Jan 2019) - Formats Projects Services Limited
Best Quality Assurance Officer (April 2024) - Formats Projects Services Limited
Bronze Medal, Judo Heavy Weight Category (May, 2025) - Gateway Games 2024
Timeline
Quality assurance team lead
Formats Projects Services Limited
01.2024 - Current
Senior quality assurance manager
Formats Projects Services Limited
08.2019 - 01.2024
Quality Assurance Manager
Formats projects services Limited
11.2017 - 08.2019
Bachelor of Science - Economics
University Of Abuja
12.2012 - 01.2018
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