Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Reading, watching Podcasts, Playing Volleyball and football.
Languages
Timeline
Generic

Obinna Nwankpo

Nsukka

Summary

Proven Virtual Assistant with a track record, adept in property management and customer service excellence. Managed over 20 short-term rental listings, enhancing visibility and guest satisfaction through strategic use of poperty management systems. Skilled in communications and market research, significantly boosting rental income and performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Short Term Rental Virtual Asssistant

Lam Tee
USA (Remote)
02.2024 - 01.2025

As a Short-Term Rental Virtual Assistant and Co-Host, I have successfully managed over 20 listings across platforms like Airbnb, Booking.com, Expedia, and VRBO, utilizing property management systems such as Hostaway, Guesty, and Hospitable to streamline operations. My responsibilities included proactive guest communication, ensuring prompt and professional responses, coordinating cleaning and maintenance schedules to maintain property standards, and optimizing listings for higher visibility. I also handled administrative tasks, including scheduling, documentation, and leveraging Pricelab software to set competitive rates. With a focus on guest satisfaction and operational excellence, I consistently delivered results to maximize rental income and property performance.

Education

Bachelor of Science - Tourism And Hospitality Management

University of Nigeria Nsukka
Nsukka, Enugu State, Nigeria
12-2024

High School Diploma -

Army Day Secondary School
Abakaliki, Ebonyi State, Nigeria
07-2020

Skills

  • Customer service
  • Calendar management
  • Data entry
  • Microsoft office
  • Virtual Assistance
  • Customer Support
  • Lead Generation
  • Email Management
  • Booking Services
  • Property Management
  • Online Market Research
  • proficient in Airbnb platform
  • organizational Abilities
  • Ability to multi-task
  • Attention to Detail
  • Problem-Solving
  • Computer Literacy
  • Project Management Tools
  • Strong Communication

Accomplishments

    I was among the 12 boys that were selected to represent my school at University International Sports Festival Ekateringburg 2023.

Certification

Fundamentals of short Term Rental Management
Provider: Grace Chibueze-Okere

Issued: February 2024

Reading, watching Podcasts, Playing Volleyball and football.

Love to read, watch podcasts and play volleyball or football at my free time.

Languages

English
Native or Bilingual
Igbo
Native or Bilingual

Timeline

Short Term Rental Virtual Asssistant

Lam Tee
02.2024 - 01.2025

Bachelor of Science - Tourism And Hospitality Management

University of Nigeria Nsukka

High School Diploma -

Army Day Secondary School
Obinna Nwankpo