OBIEFUNA GRACE CHINAECHEREM
52 Family Of Love Estate, Nkwelle Ezunaka, Anambra State
Summary
Dynamic IT Support Specialist with proven expertise at SMART TURK LUXURY & INTERIOR DECORATION, excelling in technical troubleshooting and system maintenance. Adept at enhancing operational efficiency through effective software installation and staff training, ensuring robust network security and seamless data recovery. Committed to delivering exceptional support and fostering a collaborative work environment.
Overview
4
4
years of professional experience
Work History
IT Support Specialist
SMART TURK LUXURY & INTERIOR DECORATION
08.2021 - Current
- Assisted in troubleshooting hardware and software issues efficiently.
- Fixing and updating software like Microsoft Office, antivirus etc.
- Collaborated with team members to resolve IT-related inquiries promptly.
- Monitored system performance and reported issues to CEO.
- Setting up new computers, printers etc.
- Helping staff when they forget their passwords or have email problems.
- Keeping systems safe from viruses or hackers.
- Maintaining network connections and backing up data.
Education
Bachelor of Science - Computer Science
Imo State University
Owerri, Imo State, Nigeria09-2020
Senior School Certificate - NECO
City Comprehensive College, Ogidi
Anambra State06-2016
First School Leaving Certificate - Primary
Holy Cross Nursery & Primary School, Nkpor
Anambra State07-2010
Skills
- Technical troubleshooting
- Technical support
- Microsoft outlook
- Software installation
- System Maintenance and Updates
- Email Configuration and Support
- Printer and Scanner Setup
- Staff Education and Training
- Backup and Data Recovery Procedures
Timeline
IT Support Specialist
SMART TURK LUXURY & INTERIOR DECORATION
08.2021 - Current
Bachelor of Science - Computer Science
Imo State University
Senior School Certificate - NECO
City Comprehensive College, Ogidi
First School Leaving Certificate - Primary
Holy Cross Nursery & Primary School, Nkpor
Reading, Researching, playing games and puzzles, travelling, meeting people.
Passion for researching new technology, reading tech blogs and watching IT tutorials, playing strategic games like chess, travelling and meeting new people and their cultures.
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