Obianuju Nwanneka Ejim

• Developed the Succession Policy and Plan for the Group.
• Reviewed the Group’s Employee Handbook in line with the labor laws and current trends.
• Designed and implemented the Balance Scorecard Technique for year 2025 Performance Appraisal.
• Redesigned the Group’s Organogram, which aligns with the Group’s 5-Year Strategic plan.
• Developed and implemented several policies such as Training Policy, promotion policy, succession policy, Remote work/ Hybrid Policy, Out Station/ Over Time Allowance, etc.
• Prepare Board papers, which are presented to the Board during various board meetings and statutory audit committee meetings.
• Develop and prepare the Training Plan for the Group, which aligns with the overall goals of the Group.
• Prepare and manage the Group’s HR Budget, ensuring efficient allocation of resources.
• Carried out a comprehensive 2024 Salary Survey between Capital Bancorp Plc and 9 other Competitive industry players.

The report prepared was presented to the Board and Management, bringing to light our level of Competitiveness within the industry and leading to a 25% upward review of salaries across the board.

• Communicate effectively HR Strategies, policies, and initiatives to Employees, Management, the Board, and other related stakeholders.
• Reviewed and implemented the Company’s Employee Performance Management System, which led to the rewarding of Top Performers. This has encouraged a performance-driven culture that the group is known for.
• Provide advisory services that comply with Company policy, legal business obligations, and ethical standards to Management and Managers on all HR matters, enabling them to manage their people and business. Also, to the Board in terms of recommendations.
• Coordinate the recruitment process through draft position description, resume screening, interviewing, organizing assessments, selection and onboarding/ induction of employees.
• Prepare financial offers for candidates and employment contracts; co-ordinate their enrolment in Schemes and handle first point of contact for all employees’ questions.
• Coordinate/plan corporate meetings/events such as the Annual General Meeting, Strategy Meeting, Vendor selection meeting, performance review meeting, external trainings etc.
• Regularized all Staff Files and ensured data management.
• Ensure compliance with all statutory requirements such as NSITF, ITF, PENCOM, NHF, DPR, etc.
• Manage the insurance requirements of the Group.
• Oversee the Group’s fleet and Facilities.
• Manage relationships with Clients, Vendors, and suppliers.
• Manage a variety of special projects and confidential information.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Improved employee productivity and organisational effectiveness by reviewing processes for optimal HR service delivery.

• Redesigned GDC- Top Level & Lagos QSR Organograms.
• Supervised the Digitization of all HR related documents including Staff Files of over 400 employees.
• Supervised the regularization of Staff Files of over 400 employees.
• Reviewed the salary grade of Top performers and got Management's approval for its implementation.
• Developed the Manpower planning and supervised the recruitment and onboarding exercise of new personnel for the newly opened GDC Cinema- Festac Location and Lagos QSR- Lekki Location.
• Carried out Site inspections of all GDC Lagos Cinemas and Lagos QSRs; Reports were prepared and meeting held with the Management Team of the said locations.
• Managed the Company's Fleet and facilities.
• Managed confidential information.

• Develop and implement HR Strategies and initiatives that align with the overall business strategy.
• Develop and administer new and innovative remuneration, bonus and reward structure.
• Develop and implement HR Policies and procedures that are aligned with the Company’s overall objectives.
• Coordinate the recruitment process through draft position description, resumes screening, interviewing, organizing assessments, selection and on boarding/ induction of employees.
• Prepare financial offers for candidates and employment contracts; co-ordinate their enrolment in schemes and handle first point of contact for all employees’ questions.
• Provide advisory services which complies with Company policy, legal business obligations and ethical standards to Management and Managers on all HR matters; enabling them to manage their people and business.
• Administration of Performance Management Systems.
• Ensure compliance to all statutory requirements such as NSITF, ITF, PENCOM, NHF, DPR etc.
• Manage the insurance requirements of the company.
• Assess training needs of employees and monitor training programs.
• Handle employee motivational activities to ensure low attrition.
• Manage the Companies’ Fleet and Facilities.
• Manage relationships with Clients, Vendors, Landlord and External Facilities Management Companies.
• Negotiation of utility & Supplier/ Vendors Contracts.
• Manage the performance of Vendors and Service Providers and ensure conformance to terms of the contract and service agreements.
• Prepare Administrative letters and correspondences.
• Manage a variety of special projects and confidential information.
• Coordinate detailed travel plans, itineraries, agendas, and compilation of documents for travel-related meetings for Management.
• Successfully Negotiated Petrodata’s 2016 Insurance Policy which led to a 55% (N4,003,843.21) price reduction/cost savings of the premium paid by the Company.
• Successfully Negotiated Petrodata’s 2016 Health Care Policy with the Company’s Health Care Providers which led to a 17% (N624,800) price reduction/cost savings along with additional Health Care Benefits.
• Played two Key roles as ISO Champion and Lead Implementer in Petrodata’s recommendation for and Certification Award of ISO 27001:2013 Information Security Management System.
• Designed and implemented Petrodata’s Employee Engagement Survey on Career Development, Compensation, Relationship Management, Work Engagement, Work Environment and Benefits. The findings/results were presented to the Board of Directors during the Strategic Meeting held in 2016.
• Developed and implemented Petrodata’s Performance Management System.
• Developed and implemented Petrodata’s Procedures, Processes and policies which brought about a successful Change Management Transition.

• Provide professional and confidential administrative and research support to the MD.
• Undertake research and prepare monthly reports, presentations, corporate submissions and other correspondence for the MD.
• Coordinate and manage business travel, conference and meeting bookings and accommodation for the MD while out of the office.
• Complete a broad variety of administrative tasks for the MD including: managing an extremely active calendar of appointments; composing and preparing confidential correspondence; coordinate meetings and teleconferences; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Plan, coordinate and ensure the MD's schedule is followed and respected.
• Provide a 'gatekeeper' role, creating win-win situations for direct access to the CEO's time and office.
• Communicate directly, and on behalf of the MD, with Executive team, and others on matters related to MD's priorities.
• Research, prioritize, and follow up on incoming issues and concerns addressed to the MD, including those of a sensitive or confidential nature; determine appropriate course of action, referral, or response.
• Provide a bridge for smooth communication between the MD’s office and internal departments; demonstrating leadership to maintain confidentiality, trust and support with senior management staff.
• Work closely and effectively with the MD to keep him well informed of upcoming commitments and responsibilities, following up appropriately.
• Successfully complete deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the MD's effective communication across the company.
• Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
• Assist in coordinating the agenda of senior management team meetings and off-sites, and all staff meetings.
• Maintain availability according to MD’s schedule and parallels working hours and efforts.
• Manage the filing, cataloguing and indexing systems in the Executive Office.
• Manage a variety of special projects and confidential information.

• Co-ordinated the uploading and maintenance of data of over 1500 employees in PeopleSoft in conjunction with Corporate and HRMS departments in Aberdeen and Houston.
• Was responsible for setting up, maintaining and updating staff data base of over 950 Nationals (employees) on the Human Manager software.
• Worked with all Operational sectors in Aberdeen, Gulf of Guinea Africa and Houston to ensure data integrity and reliability.
• Related on a continuous basis with the HRM teams in Corporate and the Business Units to ensure all updates were implemented as at when due.
• Carried out weekly and monthly audits to ensure reconciliation and corrections of reports and transactions on Human Manager and PeopleSoft which aided Management in decision making.
• Carried out quarterly reviews of Long Service Awards (LSA) recipients; ensured that LSA pins, congratulatory letters and gifts were sent out to recipients as at when due.
• Tracked management expenses and updated Management records with claims made.
• Prepared administrative letters with regards to offer of employment, confirmation of employment, promotions, salary adjustments, benefit administrations, vacations, queries, transfers and suspensions.
• Prepared the necessary documentations and supervised the transitioning of over 200 employees of Transocean Support Services (Nig.) Ltd to Shelf Drilling Holding Limited within the short stipulated period of time.
• Successfully co-ordinated logistical planning of Transocean’s career fair which took place at Lagos Business School, of which over 10 MBA Students attended.

• Co-reviewed the Organization’s employee manual, incorporating the company’s global policies and its collective Bargaining Agreement into it.
• Worked with the data Management and training team in creating a training plan in line with the NCD approved implementation guidelines to develop capacity and train some unemployed Nigerians for the Nigerian Content Human capacity development Initiative.
• Devised a creative way of electronically filling immigration documents for the organization’s expatriates, which reduced loss of data and encouraged easy access by the authorized personnel to the said documents.
• Co-ordinated logistical planning and supervised the writing of assessment tests for various rig positions, which was written by over 80 applicants in the company’s Port Harcourt office and 35 applicants in Lagos Office.
• Prepared the necessary documentations and coordinated the logistics for the on boarding of the successful new hires.
• Worked with the assigned HR team in ensuring that the company’s expatriate quota was approved by the NCDMB.
• Prepared administrative letters with regards to offer of employments, promotions, Salary adjustments, benefit administrations and retrenchments.

• Delivered various lectures on Customer Service, Mortgage facilities to my team members during my tenure as team leader of customer service unit for my branch.
• Prepared the bank’s report on Customer Service transaction for the 20 branches nation-wide.
• Implemented some strategic innovations in the branch.
• Team Leader of Customer Service unit for 3 different branches including the Head Office.
• Updating of over 10,000 accounts within the stipulated period.
• Provided guidance/ consultancy services on mortgage related issues.
• Personal follow up on obtaining certificates of occupancy of customers who have paid off their mortgage loans from the Federal Mortgage Bank of Nigeria.
• Compiled bank wide reports which are used for making strategic decisions in the bank.
• Created awareness/ educating the public and the customers on the products and services of the bank.
• Calculated Mortgage Payoffs.
• Configured Internet banking.
• Configurated Mobile Banking.
• Opened and maintained of customer’s accounts.
• Reactivated Customers accounts.
• Issued ATM cards and pins, cheque books.
• Closure of Accounts.
• Filing of all customer related documents.

• Evaluate and advise on various products and services the Organisation has to offer.
• Create and maintain documentation for all business transactions.
• Going on Field trips across Nigeria, to carry out market research on the organization’s products and customers.