OBIANUJU JENNIFER OLU
Customer Service Representative
Enugu,Enugu
Summary
I am a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Customer Service Representative
Data Matrix Consult LTD
Enugu, Enugu
04.2015 - 07.2017
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided customers with updates and periodic statements on service developments and changes in trends.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Direct Sales Executive
Diamond Bank Plc
Enugu, Enugu
02.2013 - 01.2015
- Drove team revenue totals by bringing in top sales numbers.
- Facilitated sale of Products or Services to customers.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Set and achieved company defined sales goals.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Certificate of completion in The PSW Approach to Quality Care - Management, and Evaluation
Institute of Health Policy, University of Toronto
Certificate in Data Processing - undefined
Modern Computer Institute and Business Studies
BL - Law
Nigerian Law School Bwari
Abuja 09.2007 - 11.2008
LL.B (Hons) - Law
Enugu State University of Science and Technology
Enugu 01.2002 - 12.2007
S.S.C.E -
Federal Government Girls’ College Ibusa
06.2001 - 07.2001
S.L.C - undefined
Creative Minds Primary School Onitsha
Skills
Sales expertise
Timeline
Customer Service Representative
Data Matrix Consult LTD
04.2015 - 07.2017
Direct Sales Executive
Diamond Bank Plc
02.2013 - 01.2015
BL - Law
Nigerian Law School Bwari
09.2007 - 11.2008
LL.B (Hons) - Law
Enugu State University of Science and Technology
01.2002 - 12.2007
S.S.C.E -
Federal Government Girls’ College Ibusa
06.2001 - 07.2001
Certificate of completion in The PSW Approach to Quality Care - Management, and Evaluation
Institute of Health Policy, University of Toronto
Certificate in Data Processing - undefined
Modern Computer Institute and Business Studies
S.L.C - undefined
Creative Minds Primary School Onitsha
Similar Profiles
Shiv MishraShiv Mishra
Co-Founder at 2M Data MatrixCo-Founder at 2M Data Matrix
Olusoji DanielOlusoji Daniel
Independent Consultant at Health Consult And Data SolutionIndependent Consultant at Health Consult And Data Solution
Ovuefe IteOvuefe Ite
Senior Data Analyst at Data Infosec Consult LtdSenior Data Analyst at Data Infosec Consult Ltd