Obaro Emako
Enterprise Performance & Technology Manager
Lagos
Summary
Experienced technology professional with 11+ years of diverse industry experience. Demonstrated expertise in enhancing systems and aligning technical solutions with business objectives. Proven track record of leading ERP/technology transformation projects from inception to completion, driving organizational growth and success. Committed to delivering innovative solutions that optimize efficiency and drive business outcomes.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Manager, Enterprise Technology & Performance
Deloitte
09.2024 - Current
- Optimized business processes for clients by conducting thorough needs assessments and developing tailored ERP solutions.
- Evaluated vendor offerings for compatibility with organizational requirements, negotiating contracts to secure optimal pricing and service levels for ERP solutions.
- Led cross-functional teams in successful execution of complex ERP projects, resulting in enhanced system performance and user satisfaction.
- Facilitated knowledge transfer between technical teams and end users through clear documentation of system features, functionalities, and best practices.
- Contributed to development of company-wide best practices for ERP project management, streamlining processes and increasing overall efficiency.
- Built strong rapport with clients throughout entire project lifecycle to foster trust in successful execution of ERP solutions.
- Successfully managed multiple high-priority ERP projects simultaneously while maintaining strict deadlines and budgets.
- Spearheaded change management initiatives in preparation for new system deployments by developing comprehensive training materials for employees at all organizational levels.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering pipeline of future leaders within organization.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Assistant Manager, Enterprise Technology (ERP)
Deloitte
09.2023 - 09.2024
- Supervised efforts for SAP Implementation program to drive user adoption rates across multiple client business.
- Led SAP Enterprise Asset Management ERP implementation efforts for 3 business units as part of implementation team.
- Led consulting business supply chain technology development initiatives.
- Proposal development and response to RFPs for prospective clients.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored project progress closely against established milestones, regularly updating stakeholders on status and adjusting strategies as required to maintain momentum toward completion.
- Facilitated successful data migrations from legacy systems to new ERP platforms, maintaining data integrity throughout transition period.
- Spearheaded cross-functional collaboration efforts, leading to streamlined communication channels during complex implementation projects.
Senior ERP Consultant
Deloitte
09.2021 - 09.2023
- Developed customized solutions that addressed unique business requirements while adhering to best practices in ERP implementation.
- Devised comprehensive test plans that validated functionality, performance, security, and scalability of new or updated ERP components before deployment into production environments.
- Cultivated strong working relationships with key stakeholders, fostering collaboration and trust while ensuring projects were delivered on time and within budget constraints.
- Leveraged strong analytical skills to diagnose root causes of system issues and provide sustainable resolutions that minimized disruptions to operations.
- Spearheaded change management efforts through effective stakeholder engagement and transparent communication about project updates.
- Delivered successful ERP implementations with thorough planning, testing, and migration strategies.
- Collaborated with cross-functional teams to ensure seamless integration of various modules within ERP system.
- Supported smooth launch and user experience through functional end user testing and interface testing.
- Identified and resolved defects by developing test strategies, testing tools and test scripts.
Senior Business Analyst
erpSOFTapp Limited
05.2017 - 08.2021
- Managed a team of analysts to develop and implement over 20+ Odoo ERP automation projects while managing scope, processes, timelines & deliverables
- Analyzed client's business requirements and processes through document analysis, interviews, workshops and workflow analysis
- Configuring Odoo ERP software to meet required solution design
- Developed Technical specifications and worked collaboratively with Dev Ops to create over 50+ Custom Solutions for clients.
- Business process creation, mapping, documentation and training facilitation
- Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify application quality assurance
- Project Management and Client relationship Management
Business Transformation & Continuous Improvement
Transport Services Limited (TSL)
04.2014 - 05.2017
- Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.
- Changed existing processes and implemented new processes to improve efficiency by 85%.
- Developed Continuous Improvement/Lean training programs for onsite implementation.
- Tracking, analyzing and interpreting business trends in company's daily supply chain operations scoreboard data.
- Policies and process flows documentation and training
- Supported strategic organizational projects such as truck Asset sourcing, acquisition and deployment with Daimler AG for Lafarge Nigeria, Oando Marketing PLC, Forte Oil and PZ- Wilmar.
- Supported implementation of strategic partnership with partners such as Michelin Tyres
- Facilitated cross-functional teams to analyze and understand operational impacts and opportunities of process changes.
- Key organizational data analysis and reporting.
Business Manager
Funmice Nigeria Limited
10.2013 - 03.2014
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Monitored logistics performance and identified improvement opportunities.
- Coordinated dispatching of 5 - 10 Truck drivers to accomplish daily delivery requirements.
Education
Bachelor of Science - Economics
Caleb University
Lagos, Nigeria 10.2008 - 07.2012
Skills
Skills
Project Management
Management Consulting
Processes Documentation
Process Development
Business Process Analysis
Customization and configuration
Software Development Lifecycle
System Testing and Validation
User Training and Support
Industry-Specific Knowledge
Continuous Improvement Mindset
Quality Assurance Techniques
ERP systems knowledge
Logistics Management
Certification
EC-Council: Supply Chain Management
Additional Information
- Odoo SA (v10 - v17) Knowledge Base
- SAP S4/ HANA, SAP SAC, SAP Ariba Knowledge Base
Team Achievements:
- Odoo Awards: Best Partner Team - Africa (2018)
- Odoo Awards: Best Partner Team - Africa (2019)
Timeline
Manager, Enterprise Technology & Performance
Deloitte
09.2024 - Current
Assistant Manager, Enterprise Technology (ERP)
Deloitte
09.2023 - 09.2024
Senior ERP Consultant
Deloitte
09.2021 - 09.2023
Senior Business Analyst
erpSOFTapp Limited
05.2017 - 08.2021
Business Transformation & Continuous Improvement
Transport Services Limited (TSL)
04.2014 - 05.2017
Business Manager
Funmice Nigeria Limited
10.2013 - 03.2014
Bachelor of Science - Economics
Caleb University
10.2008 - 07.2012
Similar Profiles
Albert Laurentiu IonAlbert Laurentiu Ion
Junior Information Technology Consultant at DeloitteJunior Information Technology Consultant at Deloitte
Sai Rekha SuradaSai Rekha Surada
Solution Advisor - Manager FCC Investigations Team at DeloitteSolution Advisor - Manager FCC Investigations Team at Deloitte
Sai Ramesh VattiSai Ramesh Vatti
Sr. UIUX Consultant at DeloitteSr. UIUX Consultant at Deloitte