Nzeribe NzeIgwe
National Inventory Manager
Lagos,LA
Summary
Seasoned Warehouse and Logistics Manager with over a decade of experience in optimizing supply chain operations, enhancing inventory management, and improving transportation logistics. Proven track record in driving cost savings through process optimization and strategic planning. Adept at leading cross-functional teams to achieve organizational goals and exceed performance targets. Expertise in implementing advanced inventory management systems, resulting in significant reductions in stock discrepancies and order fulfillment times. Strong analytical skills with a focus on data-driven decision-making to enhance operational efficiency. Committed to maintaining high standards of quality and compliance with industry regulations.
Overview
2025
2025
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
National Inventory Manager
Jumia Group
11.2024 - Current
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Analyzed inventory data to identify and address stock discrepancies.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Optimized supply chain processes by collaborating with suppliers, distributors, and transportation providers for seamless inventory management.
- Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
- Developed and implemented policies and procedures for inventory management.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Improved inventory accuracy, ensuring that stock levels closely matched records through regular audits.
- Established robust inventory control measures to minimize loss and theft.
- Developed comprehensive reporting system to provide insights into inventory performance.
- Increased efficiency in inventory turnover, reducing holding costs and increasing cash flow.
- Conducted thorough training for new staff to ensure high standards of inventory management.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Managed approximately 20 calls, emails and follow ups per day from customers.
Warehouse Distribution Manager
Tgi Group
3 2020 - 11.2024
- Maintained accurate inventory records using advanced tracking systems, minimizing discrepancies between physical stock counts and system data entries
- Streamlined delivery routes by analyzing transportation patterns, reducing transit times for customers while lowering fuel expenses for the organization
- Conducted regular audits on warehouse operations, identifying areas for improvement and implementing corrective actions accordingly
- Championed continuous improvement efforts across all aspects of the distribution Centre operations, fostering a culture geared towards innovation and excellence in execution
- Ensured compliance with industry regulations and company policies through diligent oversight of all warehouse activities
- Managed a team of warehouse staff to ensure timely completion of tasks and adherence to safety protocols
- Increased warehouse efficiency by streamlining inventory management processes
- Enhanced distribution channels by cultivating strong partnerships with carriers and vendors
- Reduced operational costs through implementing cost-saving initiatives and negotiating with suppliers
- Coordinated cross-functional collaboration between sales, customer service, procurement, and logistics teams to ensure seamless operation of the supply chain process
- Mitigated risk exposure by establishing robust security measures to safeguard warehouse assets from theft or damage
- Managed budget allocation for warehouse operations, ensuring cost targets were met while maintaining high levels of service quality and customer satisfaction
- Collaborated with human resources to develop comprehensive employee engagement and retention strategies, resulting in a more satisfied, motivated and productive workforce
- Implemented performance metrics to track employee progress, leading to enhanced accountability and improved overall performance
- Improved order fulfillment rates by optimizing picking, packing, and shipping procedures
- Planned and executed facility layouts that maximized storage capacity while maintaining optimal workflow efficiency
- Controlled inventory transactions to reconcile ordering processes with demand forecasts
- Developed and managed operating budget, meeting department goals
- Negotiated contracts with suppliers and customers to provide best cost and delivery terms
- Organized records of vehicles, schedules and completed orders
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
- Developed and maintained knowledgeable and productive team of employees
- Reduced worker accidents by implementing improved safety standards and monitoring procedures
- Collaborated with manufacturing and supply chain management
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Tracked production and quality control systems to proactively identify deficiencies
Inbound and Outbound Warehouse Associate
CHI Limited
09.2017 - 03.2020
- Exhibited adaptability to changing workloads by seamlessly shifting between inbound and outbound tasks as needed
- Supported continuous improvement initiatives by participating in process reviews, identifying areas for optimization, and implementing recommended changes
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and coordinating returns or exchanges when necessary
- Contributed to cost reduction measures by optimizing space utilization within the warehouse facility
- Assisted in maintaining a clean and organized warehouse environment, promoting safety and efficiency
- Reduced product damage by implementing proper storage techniques and handling procedures
- Minimized errors in shipment preparation through thorough quality checks before dispatching goods
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment
- Expedited order processing by accurately picking, packing, and shipping items according to customer specifications
- Decreased order processing time with effective communication between inbound receiving staff and outbound shipping teams
- Achieved timely order fulfillment by coordinating efforts among picking, packing, staging, loading, labeling tasks based on priority deadlines
- Enhanced inventory accuracy through meticulous record-keeping and regular audits
- Managed stock levels efficiently through systematic inventory management practices such as cycle counting and demand forecasting
- Facilitated smooth workflow by coordinating with other departments such as production, and logistics on a regular basis
- Aided in the training of new warehouse personnel, sharing best practices and providing guidance when needed
- Maximized space usage within racking systems using strategic organization methods
- Maintained accurate records of all warehouse activities including shipments received or sent out adhering to documentation requirements
- Ensured compliance with company policies and industry regulations through diligent adherence to guidelines and protocols
- Uphold company standards for quality, performance and accuracy across outbound operations
- Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records
- Followed safe handling processes for different types of loads and materials
Route Planner
CHI Limited
09.2016 - 09.2017
- Increased customer satisfaction through accurate and timely delivery scheduling
- Managed route adjustments due to unforeseen obstacles such as road closures or inclement weather conditions
- Assisted in recruiting and training new drivers, ensuring comprehensive understanding of route planning processes
- Coordinated cross-functional teams during peak seasons to maximize resources and achieve optimal results in challenging circumstances
- Collaborated with sales team to identify new opportunities for business growth through expanded routes
- Provided exceptional customer service by promptly addressing concerns related to delivery schedules or routing discrepancies
- Enhanced delivery efficiency by optimizing route plans for multiple drivers and vehicles
- Monitored daily operations closely, identifying areas for improvement in both individual driver performance and overall routing strategies
- Ensured compliance with local, state, and federal transportation regulations while planning efficient routes
- Streamlined communication by effectively coordinating with dispatchers, drivers, and customers
- Reduced fuel costs and improved on-time deliveries with strategic route planning
- Evaluated driver performance data to provide constructive feedback and ensure adherence to company policies
- Participated in organizational meetings aimed at streamlining processes and improving overall performance, sharing insights gathered on route planning best practices
- Managed inventory to gather right amount of goods to meet client demands and minimize amount of waste
Human Resources Executive
CHI Limited
06.2015 - 09.2016
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks
- Directed hiring and onboarding programs for new employees
- Managed employee relations issues effectively, resolving conflicts professionally and efficiently
- Educated employees on company policy and kept employee handbook current
- Coordinated workforce planning efforts to align with organizational growth goals
- Spearheaded diversity and inclusion initiatives, promoting a more inclusive work environment
- Implemented performance management systems for more effective employee evaluations and feedback
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission
- Managed benefits administration, ensuring accurate and timely delivery of services to employees
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct
- Partnered with department heads to address staffing needs, optimizing talent acquisition efforts
- Introduced flexible work arrangements that improved productivity while supporting employee work-life balance
- Advocated for staff members, helping to identify and resolve conflicts
- Collaborated with managers to identify and address employee relations issues
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Developed and monitored over 100 employee recognition programs
- Conducted performance reviews and provided feedback to managers on employee performance
- Developed and implemented onboarding and orientation programs for new employees
- Managed employee database, leave and out-duty
- Managed overall employee attendance performance
Education
MBA - Business Administration And Management
University of East-London
London 10.2024 - Current
Bachelor of Science - Computer Science
Imo State University
Nigeria 07.2013 - 08.2013
High School Diploma - undefined
Haruk International School
Port Harcourt, Rivers State 06.2006 - 07.2007
Skills
Warehouse Operations
Materials Handling
Logistics Planning
Demand forecasting
Transportation Coordination
Excellent Communication
Budgeting and Financials
Inventory Control
Teamwork and Collaboration
Supply Chain Coordination
Decision-Making
Problem-Solving
Accomplishments
- Successfully reduced order fulfillment time by 35% through strategic process overhaul.
- Spearheaded the implementation of a new inventory management system, decreasing stock discrepancies by 20%.
- Managed logistics operations for multiple locations, leading teams of 15+ employees.
- Consistently exceeded organizational goals, driving a 15% reduction in operational costs annually.
Timeline
National Inventory Manager
Jumia Group
11.2024 - Current
MBA - Business Administration And Management
University of East-London
10.2024 - Current
Inbound and Outbound Warehouse Associate
CHI Limited
09.2017 - 03.2020
Route Planner
CHI Limited
09.2016 - 09.2017
Human Resources Executive
CHI Limited
06.2015 - 09.2016
Bachelor of Science - Computer Science
Imo State University
07.2013 - 08.2013
High School Diploma - undefined
Haruk International School
06.2006 - 07.2007
Warehouse Distribution Manager
Tgi Group
3 2020 - 11.2024
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