Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Generic

NZECHI CHUKWU

Engineering And Electronic Security Systems
Lagos,Lagos

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of Electronic Security Solutions and operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

5
5
Certifications
6
6
years of post-secondary education
15
15
years of professional experience

Work History

Manager, Intelligent Building Solutions

ITECO NIGERIA LIMITED
Lagos, Lagos State
09.2017 - Current
  • Packaging and selling solutions – Market Expansion.
  • Responsible for ensuring that proposed solutions meet or exceed customer requirements and expectations.
  • Provide adequate support to project Teams within his or her department through meetings, presentations, demonstrations, follow-ups or as may be required to enable signing up contract or order from client.
  • The Head shall be responsible for achieving set financial targets with respect to annual turnovers and profitability.
  • Customer and Supplier Relationship Management.
  • Management of the relationship between the company and customers to ensure the company meets or exceeds customer expectations.
  • Oversee the preparation and management of project budgets and providing the relevant authorizations for approvals.
  • Ensure timely receipt of payments by customers and follow up on payments to suppliers for services.
  • Identify the skills gap of his or her staff and developing a training plan and career path for each employee.
  • Set measurable targets for each of his or her staff and tracking such targets to ensure they are achieved.
  • Conduct staff performance appraisals as specified or scheduled by the company.
  • Kept meticulous records of all costs and expenses and analyzed that data against budget.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Managed all online communications for projects, including those from social media, email and website sources.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Project Coordinator

ITECO NIGERIA LIMITED
Lagos, Lagos State
01.2014 - 09.2017
  • Ensure and facilitate the receipt of award letters/LPO and contract agreements (where necessary) for new projects.
  • Assign project engineer to new projects.
  • Ensure correct project budgets is prepared in good time to assure quick invoicing and mobilisation.
  • Ensure invoice notifications and budgets get to accounts in good time.
  • Review and ensure correct invoice is sent to clients.
  • Oversee and ensure project implementation is done within schedule and budgeted cost.
  • Ensure project installation meets quality standards.
  • Ensure informative “as built” report is submitted to clients upon completion of projects.
  • Ensure client is satisfied with the installation.
  • Sign Certificate of Completion (C of C) with client.
  • Ensure invoice notification on balance payment is sent to account with C of C in good time.
  • Ensure correct invoice is sent to client upon completion of a project.
  • Follow up on payment in conjunction with the accounts’ dept.
  • To ensue client pays in good time.
  • Follow up on payment to contractors.
  • Ensure project is closed as scheduled.
  • Manage and build relationship between the company and customers and ensure the company meets and exceeds customer expectations.
  • Manage and resolve conflicts or issues with customers and ensure they are happy.
  • Handle and Manage maintenance and support obligations with clients.
  • Ensure renewal maintenance contracts.
  • Also ensure new installation contracts are generated from clients with existing maintenance contracts from time to time.
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed.
  • Gathered requirements for ongoing projects and organized details for management use.
  • Provided technical direction on projects and initiatives to other engineers, designers and technicians.
  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Liaised between procurement and project department, facilitating communications and keeping appropriate parties updated on project developments.
  • Oversaw productivity streams for ongoing and special projects.
  • Performed on-site field surveys and wrote technical narratives to document processes and design changes.
  • Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
  • Communicated with team members to keep project on schedule.
  • Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
  • Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services.
  • Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
  • Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
  • Maintained project schedules by managing timelines and making proactive adjustments.
  • Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
  • Tracked all hours and expenses to keep project on task and within budgetary parameters.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Coordinated and executed all elements of stakeholder events including logistics, budgets, venue selection, activity planning, transportation and entertainment.
  • Formulated complete project plans and coordinated engineering, design and shop drawing efforts.

Business Development Engineer

ITECO NIGERIA LIMITED
Lagos, Lagos State
01.2010 - 12.2013
  • Meeting with clients to determine project requirements -Carrying out site survey and feasibility studies -Communicate analysis and solutions to customers via letter proposals, presentation, brochures, etc.
  • Designing Security Solutions -Prepare and submit quotations proposals requested by new or unsteady clients 5.
  • Helped stakeholders understand technical and systems views of Projects and Services
  • Developed messaging about key customer challenges and benefits of company solutions.
  • Collaborated closely with sales, engineering and project management to support end-to-end processes.
  • Wrote documents and created presentations sharing technical details of products, technologies and solutions.
  • Enhanced customer and user experiences through continuous optimization of products or features.
  • Managed design guides, troubleshooting strategies and assessment approaches for Electronic Security solutions.
  • Leveraged engineering and product management expertise to drive future technical project direction.
  • Supported sales teams with training and advice on diverse product technical issues.
  • Provided sales forecasts for all product sales opportunities within assigned accounts.
  • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.

Project Engineer

ITECO NIGERIA LIMITED
Lagos, Lagos State
09.2006 - 01.2010
  • Liaised with company executives and project managers to acquire resources to move projects forward.
  • Communicated with industrial equipment installers to deliver technical support throughout project execution.
  • Assessed scope and requirements to make accurate project design determinations for Access Control and CCTV projects.
  • Performed constructability reviews encompassing independent, structured assessment of construction bid documents.
  • Assessed qualifications and experience of contractors and prepared RFP packages.
  • Made recommendations to improve design, construction means and methods and materials based on field or changing conditions.
  • Reviewed progress controls for project quality assurance, health and safety.
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Planned and managed engineering projects and continuous improvement programs to reduce labor and costs.
  • Completed daily construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
  • Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
  • Prepared for commissioning of Access Control, CCTV & Intrusion detection equipment and systems. (Petrobras, Shell)
  • Prepared and reviewed engineering specifications, scopes of work, schedules of payments and other documents.
  • Performing risk analysis so that appropriate counter measures can be developed -Identifying measures/components innovatively to match the requirements of the appropriate solution/recommendation –research for innovative and ‘best fit’ solutions.
  • Prepare and submit quotations proposals requested by new or existing clients.

Education

B.Eng - ELECTRICAL AND ELECTRONICS ENGINEERING

Federal University of Technology Owerri
Owerri, Imo State
09.1999 - 03.2005

Skills

    Staff Management

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Accomplishments

  • A CCTV OPERATOR WITHIN THE PRIVATE SECURITY' INDUSTRY (UK)UK PEARSON BTEC LEVEL 2 AWARD 2019 2.
  • PRACTICAL OPERATION OF CCTV EQUIPMENT WITHIN THE PRIVATE SECURITY INDUSTRY (UK)UK PEARSON BTEC LEVEL 2 AWARD 2019 3.
  • WORKING WITHIN THE PRIVATE SECURITYINDUSTRY (UK)UK PEARSON BTEC LEVEL 2 AWARD 20194.
  • MILESTONE XPROTECT PROFESSIONAL CERTIFICATION (DUBIA).

Affiliations

The Council for the Regulation of Engineering in Nigeria, COREN

Certification

WORKING AS A CCTV OPERATOR WITHIN THE PRIVATE SECURITY INDUSTRY (UK) TRAINING - BTEC LEVEL 2

Interests

Exceling in my field of specialization and contributing towards to development of Engineering and Information Technology

Timeline

WORKING AS A CCTV OPERATOR WITHIN THE PRIVATE SECURITY INDUSTRY (UK) TRAINING - BTEC LEVEL 2

11-2019

PRACTICAL OPERATION OF CCTV EQUIPMENT WITHIN THE PRIVATE SECURITY INDUSTRY (UK) - BTEC LEVEL 2

11-2019

WORKING WITHIN THE PRIVATE SECURITY INDUSTRY (UK) - BTEC LEVEL 2

11-2019

Manager, Intelligent Building Solutions

ITECO NIGERIA LIMITED
09.2017 - Current

MILESTONE XPROTECT PROFESSIONAL CERTIFICATION (DUBIA)

01-2017

QOGNIFY VIDEO MANAGEMENT SYSTEM CAYAGA (UK)

05-2016

Project Coordinator

ITECO NIGERIA LIMITED
01.2014 - 09.2017

Business Development Engineer

ITECO NIGERIA LIMITED
01.2010 - 12.2013

Project Engineer

ITECO NIGERIA LIMITED
09.2006 - 01.2010

B.Eng - ELECTRICAL AND ELECTRONICS ENGINEERING

Federal University of Technology Owerri
09.1999 - 03.2005

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NZECHI CHUKWUEngineering And Electronic Security Systems