Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
CustomerServiceRepresentative

Nweke Timothy Ifeanyichukwu

Visa Specialist
Badore, Ajah, Lagos,Nigeria

Summary

Travel professional with extensive experience planning first-class personal and commercial experiences and understanding of evolving travel trends. Focused on meeting client requirements with well-prepared arrangements and itineraries meticulously matching varying budgets.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work History

Visa Specialist

Voyagequest Travels Limited
Lekki, Nigeria
11.2022 - Current
  • To offer high-quality customer service to all applicants, at all stages of the application process
  • Provide accurate, timely, and appropriate advice
  • Prepare correspondence to clients
  • Undertake case-related investigations, including site visits
  • Providing consultations with prospective students when requested.
  • Consulted interested parties and specific stakeholders to gather information for new policies and updates.
  • Drafted new policy documentation and briefing papers.
  • Determined likely financial implications of proposed policy changes.
  • Advised on preferred options between available policy recommendations.
  • Collaborated cross-functionally to evaluate and mitigate interactions.

Education Consultant

Transmit Adversry
Ikeja, Lagos
01.2021 - 12.2022
  • Created evidenced based special education to use for programs.
  • Assigned tests to assess knowledge and capability.
  • Evaluated performance and provided additional resources for improvement.
  • Researched thelatest professional training concepts in various industries to apply innovative strategies in consulting and training.
  • Conducted evaluations to measure performance and developments.
  • Examined student grades and test scores to identify learning gaps and areas requiring improvement.

Travel Consultant

Softcrown Travels
Lekki, Lagos
08.2020 - 03.2021
  • Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
  • Conducted thorough market research to maintain advanced knowledge of top destinations and travel trends.
  • Responded to clients' questions, issues, and complaints, thinking creatively to formulate effective solutions.
  • Handled large volumes of email inquiries daily, exceeding agency averages.
  • Advised customers on visas and travel safety.
  • Confirmed payment of deposits from clients before commencing with bookings.

Intern: Ticketing Officer

Air Jara Travels & Tours
Victoria Island, Nigeria
02.2020 - 03.2020


  • Helps passengers to plan for their trips
  • Answers questions on travel arrangements such as routes and time schedules
  • Makes and confirms reservations
  • Calculates the expenses and sells tickets to the passengers.
  • Represented brand to domestic and international guests with exemplary presentation skills.

ICT Instructor / Manager

Pikihub IT Services
Port Harcourt, Nigeria
01.2018 - 11.2019
  • Delivered in-house bespoke IT induction for new staff.
  • Created and delivered training programmes for supported applications and systems.
  • Helped complete project deployment process with timely training sessions and inductions.
  • Tested approved software for company devices and used knowledge in developing training content.
  • Coordinated training calendars and schedules and kept attendance records for students.
  • Used different tools to support blended learning efforts.

Retail Merchandizer

NEXT CASH AND CARRY
01.2017 - 01.2018
  • Handles a store's inventory levels and product displays
  • Submitting warehouse inventory reports,
  • Clearing any unwanted products from displays
  • Monitoring the sales performances of products.

Software Installer

DE UNIQUE CYBER CAFÉ
01.2016 - 01.2017
  • Running diagnostic software,
  • Updating computer programs
  • Researching installation requirements
  • Ensuring software is high quality
  • Uninstalling unused programs.

Education

A-Levels - Art

Our Lady of Lourdes Secondary School
Ebonyi State
09.2005 - 06.2011

Airline Ticketing & Reservation/ Travel Agency Management -

UNIVERSAL SCHOOL OF AVIATION
Isolo, Lagos
01.2021 - 12.2022

Diploma - Graphic Design / Maintenance

DE UNIQUE TRAINING INSTITUTE
2017

Skills

  • Flight Ticketing & visas
  • Graphic designer
  • System Analyst
  • Installation
  • Media - (live streaming/projection)
  • Internet Guru
  • Proficient in Microsoft Office Except
  • EXCEL
  • Excellent interpersonal and communication skills
  • Very high strength of character and integrity
  • Very Focused
  • Ability to analyze and proffer solution
  • Customer-focused
  • Communication skills
  • Google Workspace
  • Knowledge of [Software]

Interests

INTERESTS/HOBBIES , Research Making new friends Traveling Ready to learn anew.

Languages

English
Fluent

Timeline

Visa Specialist

Voyagequest Travels Limited
11.2022 - Current

Airline Ticketing & Reservation/ Travel Agency Management -

UNIVERSAL SCHOOL OF AVIATION
01.2021 - 12.2022

Education Consultant

Transmit Adversry
01.2021 - 12.2022

Travel Consultant

Softcrown Travels
08.2020 - 03.2021

Intern: Ticketing Officer

Air Jara Travels & Tours
02.2020 - 03.2020

ICT Instructor / Manager

Pikihub IT Services
01.2018 - 11.2019

Retail Merchandizer

NEXT CASH AND CARRY
01.2017 - 01.2018

Software Installer

DE UNIQUE CYBER CAFÉ
01.2016 - 01.2017

A-Levels - Art

Our Lady of Lourdes Secondary School
09.2005 - 06.2011

Diploma - Graphic Design / Maintenance

DE UNIQUE TRAINING INSTITUTE
Nweke Timothy IfeanyichukwuVisa Specialist