NWAGWU CHIAMAKA
Accountant
Abuja,FCT
Summary
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities. Reliable and upbeat sales executive, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
16
16
years of post-secondary education
Work History
Sales Executive
Union Bank of Nigeria, Owerri Imo State Nigeria
01.2019 - 01.2021
- Evaluated and authorized approval of business or credit loans for businesses and individuals
- Provided guidance on financial products and banking-related services, while meeting customers’ needs
- Processed loan requests from customers and ensured proper follow-up
- Accurately maintained records of each transaction and ensured all documentations and paper works were in place and within compliance.
- Analyzed active loan files on a regular basis and recommended solutions to speed up the loan repayment process.
Customer Care Representative
Konga Online Shopping Ltd
Calabar Cross River
01.2017 - 01.2018
- Handled customer complaints and enquiries about products and services
- Recommended products and services alternatives to customers
- Carried out Digital/Social media management of the branch
- Provided support services to customers and attended to all enquiries
- Developed and maintained sustainable relationships with customers through interactive communication
- Communicated customer preferences to the management
- Managed sales for the branch
- Coordinated public relations activities and personnel resource management.
Education
Bachelor of Science - Accounting
Madonna University Okija
Anambra, Nigeria 09.2011 - 08.2015
Senior Secondary School Certificate -
Federal Government Girls College
Owerri, Imo State 07.2004 - 07.2010
SSCE - undefined
First School Leaving Certificate (FSLC -
Alvan Ikoku Nursery And Primary School
07.1998 - 07.2004
Skills
Team Leadership and supportundefined
Accomplishments
- Chartered Accountancy Qualification of the Institute of Chartered Accountants of Nigeria(ICAN) in view
- Professional Conduct & Ethics Certification (2020)
- HOBBIES: Reading, Travelling, Cyber surfing, Baking, Cooking.
Affiliations
Dedicated Administrative Personnel with 3+ years’ experience in corporate accounting procedures
and customer relationship management. Knowledgeable of corporate office deliverables while
leveraging strong work ethics in executing tasks within record time. Committed to utilizing overall
technical competence for the improvement of office processes and results.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Executive
Union Bank of Nigeria, Owerri Imo State Nigeria
01.2019 - 01.2021
Customer Care Representative
Konga Online Shopping Ltd
01.2017 - 01.2018
Bachelor of Science - Accounting
Madonna University Okija
09.2011 - 08.2015
Senior Secondary School Certificate -
Federal Government Girls College
07.2004 - 07.2010
First School Leaving Certificate (FSLC -
Alvan Ikoku Nursery And Primary School
07.1998 - 07.2004
SSCE - undefined
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