Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Nwagbara Ugosylva

Office Admin
77 Ogui Road, Enugu State.,Nigeria
Nwagbara Ugosylva

Summary

My full name is Nwagbara Ugochukwu Sylvanus and am from Nigeria.

Presently am working as a branch office administrator of the Institute of Chartered Secretary and Administrators of Nigeria. I have 7 years experience in the field.

As an Office Administrator, I possess a range of skills that enable me to excel in my role. These include:

1. Organizational skills: I'm able to prioritize tasks, manage my time, and maintain a organized workspace.

2. Communication skills: I communicate effectively with colleagues, management, and clients through verbal and written means.

3. Technical skills: I'm proficient in Microsoft Office, email, and other software applications.

4. Problem-solving skills: I can troubleshoot issues and find solutions.

5. Attention to detail: I'm accurate and detail-oriented in my tasks and documents.

6. Multitasking: I can handle multiple tasks and responsibilities simultaneously.

7. Time management: I manage my time effectively to meet deadlines and complete tasks.

8. Financial management: I have basic accounting and bookkeeping skills, including budgeting and expense tracking.

9. Human resources: I'm knowledgeable about HR procedures, including recruitment, benefits, and employee records.

10. Customer service: I provide excellent customer service and respond to inquiries.

11. Data management: I can collect, analyze, and report on data.

12. Teamwork: I work collaboratively with colleagues and support team members.

These skills enable me to efficiently manage the day-to-day operations of the office and provide essential support to my colleagues and management."

Overview

8
years of professional experience
3
Certifications

Work History

ICSAN
Enugu State, Nigeria.

Branch Office Administrator
06.2016 - Current

Job overview

  • Provided exceptional customer service to both internal employees and external clients, promoting a welcoming atmosphere at the branch office.
  • Ensured compliance with company regulations by conducting regular audits of internal documents and records.
  • Streamlined office operations by implementing efficient filing systems and organizational tools.
  • Liaised between different departments within the organization to facilitate effective collaboration on projects or initiatives requiring cross-functional input from multiple teams.
  • Oversaw daily operations at the branch office, ensuring smooth workflow processes were maintained across departments.
  • Organized events such as training sessions or teambuilding activities, fostering a positive company culture.
  • Implemented new software programs, increasing office efficiency and reducing manual labor tasks.
  • Collaborated with management to develop branch goals, resulting in increased productivity and profitability.
  • Proactively addressed potential issues or conflicts before escalation by fostering open lines of communication among team members and management.
  • Coordinated schedules and appointments for branch staff, optimizing time management processes.
  • Managed budgets and financial reports, ensuring accuracy and timely submission.
  • Enhanced customer satisfaction through quick response times and effective problem resolution.
  • Facilitated team communication, leading to a cohesive and productive work environment.
  • Maintained office supplies and equipment to support team productivity.
  • Managed accounting functions such as invoicing customers, writing checks and reconciling accounts.
  • Consulted with customers to resolve basic issues or direct to correct staff member.

Education

ICSAN
Nigeria

Bachelor Of Business Administration from Business Administration And Management
07.2024

University Overview

Skills

Seasoned Branch Office Administrator well-versed in supporting marketing and customer service objectives while maintaining smooth and efficient business operations Decisive leader with good organizational and multitasking skills developed over 7 years of experience

Certification

Financial, Valuation and Modeling Analyst

Timeline

ICSAN certification

07-2024

Financial, Valuation and Modeling Analyst

12-2022

Virtual Assistant

11-2022
Branch Office Administrator
ICSAN
06.2016 - Current
ICSAN
Bachelor Of Business Administration from Business Administration And Management
Nwagbara UgosylvaOffice Admin