NSUDE OGECHI

Results-driven Administrative and Business Development Professional with over 7 years of experience providing high-level administrative, IT, and customer support across corporate, immigration, and service sectors. Skilled in office management, workflow optimization, documentation, and CRM systems. Proven record of enhancing operational efficiency, supporting executive teams, and driving business growth through effective client management and digital marketing. Recognized for discretion, leadership, and excellent communication skills.

• Accomplished increase in annual revenue through strategic client acquisition and retention initiatives. .
• Brought in over 100 new customers in 2023 and 2024 with a total value of over $20,000 .
• Directed a team of 15 personnel bringing in $10,000 per year.
• Surpassed quarterly sales objectives by up to 70%, consistently ranking among the top-performing managers.
• Recognized with “Chief dealer of the year” for outstanding sales performance and strategic business expansion.
• Streamlined operations using Microsoft Excel and CRM tools, optimizing reporting accuracy and sales tracking efficiency..
• Resolved client service and process issues, resulting in a 100% increase in customer satisfaction and improved retention.
• Achieved best customer service through effectively helping with front desk.
• Mentored and supervised 15 business executives, improving productivity and overall sales performance.
• Enhanced operational performance by accurately completing business analyses and market assessments, leading to [specific measurable result]
• Increased annual revenue by 100% in 2023/2024 through data-driven marketing and partnership expansion strategies.