NSA EFFIONG OTONO
Administrator/ Secretary
Kubwa,Abuja
Summary
Dynamic professional with over 15 years of diverse experience in Public Relations, Human Resources, and Project Management. Proven success in optimizing office operations, nurturing high-level client relationships, and orchestrating complex event logistics. Expertise in implementing data protection protocols and utilizing advanced communication strategies to enhance organizational efficiency and effectiveness. Committed to fostering collaborative environments that drive results and exceed expectations.
Overview
22
22
years of professional experience
Work History
Civil Servant / ICT Secretary
Ministry of Housing
01.2021 - Current
- Execute comprehensive secretarial functions within the Office of the Director of ICT to ensure seamless departmental operations.
- Manage sensitive data and documentation, applying intermediate data protection principles.
Shift Manager (Part-Time)
Rolls Rock Music Studio
10.2012 - 07.2018
- Managed studio operations and scheduling alongside personal caregiving responsibilities.
Sales Manager
Glovanchi Nig. Ltd
01.2011 - 01.2012
- Cultivated and maintained high-value relationships to attract and retain new corporate clients.
- Directed the end-to-end logistics of goods, from port offloading and inventory stock-taking to final delivery.
- Enhanced corporate visibility by generating media attention and managing public-facing communication.
Location Secretary / Supermarket Manager
West Africa Catering Ltd
01.2006 - 01.2010
- Oversaw daily accounting workflows, point-of-sale operations, and event logistics for the location.
- Administered petty cash, planned staff shifts, and optimized vendor performance through rigorous follow-ups.
- Resolved guest concerns by analyzing feedback data to improve service delivery and retention.
Public Relations Officer
Hebgreen Dental Clinic
01.2004 - 01.2006
- Acted as the official corporate spokesperson and primary liaison between the clinic, patients, and corporate partners.
- Secured new individual and corporate retainerships to expand the clinic's patient base.
Education
Data Protection Officer - Intermediate Course
Nigeria Data Protection Bureau
Nigeria01.2022
Vocational Certificate - Interior Decoration & Cosmetology
NEPAD/NDDC
01.2013
B.Sc. - Sociology
University of Port Harcourt
Port Harcourt01.2011
West Africa School Certificate - undefined
Community Secondary School, Rumuolumeni
01.1999
Skills
- Office Management
- Secretarial Functions
- Corporate Communications
- Media Relations
- Event Logistics
- Medical Appointment Coordination
- Hygiene Management
- MS Word
- Excel
- PowerPoint
- Canva
- MS Edge
- Internet Explorer
- Verbal and written communication
- Schedule management
- Inter-office communications
- Minute taking
- Meeting support
- Office administration
- Customer service
- Phone etiquette
- Mail distribution
- Office supply inventory
- Teamwork and collaboration
- Multitasking Abilities
- Adaptability and flexibility
- Customer and client relations
- Attention to detail
- Continuous improvement
- Fast learner
- Time management abilities
- Professionalism
References
- Mrs. Olayemi O. Sotomi, +2348095538029
- Mrs. Offiong Osim, +2348033151828
Core Competencies
Office Management, Secretarial Functions, Inventory, Staff Scheduling, Corporate Communications, Stakeholder Management, Media Relations, Event Logistics, Stock-taking, Medical Appointment Coordination, Hygiene Management
Technical Skills
MS Word, Excel, PowerPoint, Canva, MS Edge, Internet Explorer
Timeline
Civil Servant / ICT Secretary
Ministry of Housing
01.2021 - Current
Shift Manager (Part-Time)
Rolls Rock Music Studio
10.2012 - 07.2018
Sales Manager
Glovanchi Nig. Ltd
01.2011 - 01.2012
Location Secretary / Supermarket Manager
West Africa Catering Ltd
01.2006 - 01.2010
Public Relations Officer
Hebgreen Dental Clinic
01.2004 - 01.2006
Vocational Certificate - Interior Decoration & Cosmetology
NEPAD/NDDC
B.Sc. - Sociology
University of Port Harcourt
West Africa School Certificate - undefined
Community Secondary School, Rumuolumeni
Data Protection Officer - Intermediate Course
Nigeria Data Protection Bureau