NNENNE FELICIA AKPUSI
Abuja,FCT
Summary
Experienced professional in pension scheme management and administration, adept at providing retirement savings advice and ensuring regulatory compliance. Skilled in data handling, record-keeping, and stakeholder management within government systems. Committed to enhancing operational efficiency through meticulous general administration and strategic oversight of pension schemes.
Visionary leader with proactive approach to driving organisational success. Demonstrates strategic planning and team management skills, paired with strong communication and problem-solving abilities. Committed to fostering innovation and achieving impactful results.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Work history
Deputy Director/Pension Desk Officer
Nigerian Tourism Development Authority
Abuja, FCT
01.2004 - Current
- Collaborated with colleagues for effective teamwork.
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
- Handled sensitive information with discretion and professionalism.
- Implemented process improvements that enhanced operational efficiency in pension administration tasks.
- Developed comprehensive reports regarding pension schemes, aiding management decisions.
- Ensured compliance with pensions legislation and best practice guidelines at all times.
- Worked closely with the finance department for accurate fund allocation.
- Stayed updated about changes in pensions legislation – ensured adherence to same.
- Managed all aspects of pension administration, ensuring streamlined operations.
- Informed members regarding updates and changes of benefits to complete required documents.
- Calculated benefit amounts and identified appropriate services according to retiree's data.
- Liaising with insurance companies for smooth presentation of several insurance packages.
- Educated retirees on various options available within Pension scheme and maximising potential benefits upon retirement'.
- Provided expert pensions advice, ensuring retirees' trust and loyalty.
- Resolves potential retiree's queries about their retirement plans swiftly and accurately to ensure satisfaction and seemless retirement.
- Provided regular updates/awareness on regulatory changes affecting pension schemes.
- Designed and implemented retirement packages for employees.
- Recommended presentations for groups of beneficiaries to explain retirement and pension options.
- Delivered excellent service by responding promptly to retirees' and retiring officers queries
Assistant Manager
Melpon Insurance Brokers
Abuja, FCT
01.2002 - 12.2003
- Provided support to manager during audits, ensuring accurate reports.
- Monitored sales performance regularly adjusting strategies as required.
Underwriter
Nigerian Re-insurance Corporation
Abuja, FCT
01.2001 - 12.2001
- Reviewed existing policies to ensure proper adjustment of premiums or cancellation if necessary.
- Drafted clear reports outlining findings and recommendations, aiding senior management decision-making process.
- Assessed insurance applications for approval, ensuring company profitability.
Education
Master of Business Administration - Management
Ambrose Alli University
Ekpoma Nigeria 03.2005 - 12.2006
PGD - Management
Ladoke Akintola University
Oyo, Oyo State /2003 - /2004
Bachelor of Science - Insurance and Risk Management
Enugu State University of Science And Technology
Enugu, Enugu State 09.1996 - 08.2000
Skills
- Pension scheme management
- Retirement savings advice
- Pension scheme administration
- Data handling
- Record-keeping
- Regulatory compliance
- Stakeholder management
- General administration
- Government systems
Languages
English
Fluent
References
References available upon request.
Timeline
Master of Business Administration - Management
Ambrose Alli University
03.2005 - 12.2006
Deputy Director/Pension Desk Officer
Nigerian Tourism Development Authority
01.2004 - Current
Assistant Manager
Melpon Insurance Brokers
01.2002 - 12.2003
Underwriter
Nigerian Re-insurance Corporation
01.2001 - 12.2001
Bachelor of Science - Insurance and Risk Management
Enugu State University of Science And Technology
09.1996 - 08.2000
PGD - Management
Ladoke Akintola University
/2003 - /2004