Nnenna Nelly Kalu
Caterer And Hair Stylist
Seven Oyenuga Close Araro Adamo Ikorodu Lagos,Lagos
Summary
Organized Administrative Assistant experienced in delivering exceptional customer service within fast-paced environments. Managed multiple concurrent tasks through strong decision-making skills and keen attention to detail. Focused on supporting team objectives and adapting to changing needs with a positive attitude.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Legal Secretary
Greenfields Solicitors
04.2020 - 10.2024
- Communicated with clients, delivering timely updates on case progress and addressing inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Directed calls to appropriate personnel, improving response time for client inquiries.
- Greeted clients and answered phone calls, ensuring a welcoming environment and positive first impression.
- Received and placed telephone calls to clients and prospective clients.
- Organized files for court proceedings.
Sales Person
Mega Chicken
09.2019 - 04.2020
- Cultivated customer relationships through personalized interactions, fostering opportunities for additional sales.
- Guided customers in product selection and inquiries, improving overall dining experience.
- Organized and maintained sales floor to enhance customer flow and engagement.
Sales Manager
Ankara House
02.2016 - 07.2019
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed and implemented sales strategies to increase market share and drive revenue growth.
- Fostered relationships with key clients to maintain loyalty and repeat business.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
National Diploma - Business Administration And Management
Lagos State Polytechnic
Jibowu Lagos 07-2015
Skills
File organization
Client communication
Phone etiquette
Negotiation
Note-taking
Multitasking efficiency
Timeline
Legal Secretary
Greenfields Solicitors
04.2020 - 10.2024
Sales Person
Mega Chicken
09.2019 - 04.2020
Sales Manager
Ankara House
02.2016 - 07.2019
National Diploma - Business Administration And Management
Lagos State Polytechnic