Nnenna Karen Ihezie
Business Development Manager
Lagos
Summary
Skilled Business Development leader offering 8 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Business Development Manager
ED2E Technology
Lagos
11.2018 - Current
- Consulted with product development teams to enhance products based on customer interest data.
- Increased sales by 25% over period one year through B2B merchant acquisition
- Monitored customer preferences to determine focus of sales efforts.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated, prepared and signed contracts with clients.
- Performed research to uncover potential target areas, markets and industries.
- Identified and pursued valuable business opportunities to generate new company revenue .
- Generated new business with marketing initiatives and strategic plans.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Created reports and presentations detailing business development activities.
Head of Business Development
Spacepointe Limited
Lagos
12.2017 - 11.2018
- Managing and developing strategic partnerships
- Developed and manage customer-oriented programs for improved sales success.
- Respond to RFPs for new revenue collection platforms
- Proposal and presentation of business ideas to prospective client
- Oversees marketing functions and identified key marketing strategies for new customer acquisition and sales growth
- Maintained relationships with key clients.
- Identified business development challenges and customer concerns for proactive resolution.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Corporate Business Development Manager
Contec Global Infotech Limited ( NOWNOW DIGITAL)
Lagos
10.2015 - 12.2017
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Identified and pursued valuable business opportunities to generate new company revenue
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Created reports and presentations detailing business development activities.
- Manage and develop new business client.
- Respond to all RFPs and tenders
- Communicated new product developments to prospective clients.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Represented company and promoted products at conferences and industry events.
Sales Executive
Vconnect Global Service
Lagos
07.2013 - 10.2015
- Liaise with clients on various deals
- Make sure deals on all home-needs products come live on site
- Generate client base of over 100 new customers within four months with team
- Manage relationships with all merchant
- Analyzed past sales data and team performance to develop realistic sales goals
- Do weekly and monthly reports on all running deals on platform
- Analyze all available deals to know which deal will move on platform.
Restaurant Supervisor
1207 Limited
Lagos
11.2011 - 04.2013
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Effectively scheduled and allocated assigned team in alignment with operational and customer needs.
- Maintained impressive 95% accuracy of financial transactions, overseeing error-free processing of cash, check and credit card transactions
- Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
- Organized implementation of new banners, displays and menus.
- Oversee menu planning, pricing, and banquet operations.
- Perform other related duties as assigned.
Teacher Intern
NYSC
Gombe
02.2008 - 02.2009
- Facilitated students' discussions of classroom topics.
- Developed activities to help students delve into lessons
- Observed classes to identify opportunities to back up teacher or help students.
- Reviewed students' classroom assignments, homework and tests to evaluate knowledge of subject material and assign grades.
- Coordinate School extracurricular (literally and debating) activities
- Assisted lead teachers with planning daily classroom lessons and activities for over 300 students
Education
Higher National Diploma (HND) - Secretarial Studies And Office Administration
Abia State Polytechnic
Aba, Abia State, Nigeria 02.2005 - 07.2007
National Diploma, OND - Secretarial Studies
Abia State Polytechnic
Aba, Abia State , Nigeria 02.2002 - 06.2004
Skills
Strategic planning
Affiliations
Chartered Institute of Bankers of Nigeria (CIBN)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Product Management by EntryLevel
07-2022
User needs and Software requirement
06-2022
Software Processes and Agile Practices
05-2022
Introduction to Software Product Management
05-2022
Business Development Manager
ED2E Technology
11.2018 - Current
Head of Business Development
Spacepointe Limited
12.2017 - 11.2018
Corporate Business Development Manager
Contec Global Infotech Limited ( NOWNOW DIGITAL)
10.2015 - 12.2017
Sales Executive
Vconnect Global Service
07.2013 - 10.2015
Restaurant Supervisor
1207 Limited
11.2011 - 04.2013
Teacher Intern
NYSC
02.2008 - 02.2009
Higher National Diploma (HND) - Secretarial Studies And Office Administration
Abia State Polytechnic
02.2005 - 07.2007
National Diploma, OND - Secretarial Studies
Abia State Polytechnic
02.2002 - 06.2004
Professional Development
Sales Techniques - Interacting with customers - Alison (2022)
Introduction to Software Product Management -Coursera (2022)
User needs and Software requirement - Coursera (2022)
Software Processes and Agile Practices - Coursera (2022)
Product Management by EntryLevel (2022)