Nnenna Karen Ihezie
Business Development Manager
Lagos
Summary
Skilled Business Development leader offering 8 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Business Development Manager
ED2E Technology
Lagos
11.2018 - Current
- Consulted with product development teams to enhance products based on customer interest data.
- Increased sales by 25% over period one year through B2B merchant acquisition
- Monitored customer preferences to determine focus of sales efforts.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated, prepared and signed contracts with clients.
- Performed research to uncover potential target areas, markets and industries.
- Identified and pursued valuable business opportunities to generate new company revenue .
- Generated new business with marketing initiatives and strategic plans.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Created reports and presentations detailing business development activities.
Head of Business Development
Spacepointe Limited
Lagos
12.2017 - 11.2018
- Managing and developing strategic partnerships
- Developed and manage customer-oriented programs for improved sales success.
- Respond to RFPs for new revenue collection platforms
- Proposal and presentation of business ideas to prospective client
- Oversees marketing functions and identified key marketing strategies for new customer acquisition and sales growth
- Maintained relationships with key clients.
- Identified business development challenges and customer concerns for proactive resolution.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Corporate Business Development Manager
Contec Global Infotech Limited ( NOWNOW DIGITAL)
Lagos
10.2015 - 12.2017
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Identified and pursued valuable business opportunities to generate new company revenue
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Created reports and presentations detailing business development activities.
- Manage and develop new business client.
- Respond to all RFPs and tenders
- Communicated new product developments to prospective clients.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Represented company and promoted products at conferences and industry events.
Sales Executive
Vconnect Global Service
Lagos
07.2013 - 10.2015
- Liaise with clients on various deals
- Make sure deals on all home-needs products come live on site
- Generate client base of over 100 new customers within four months with team
- Manage relationships with all merchant
- Analyzed past sales data and team performance to develop realistic sales goals
- Do weekly and monthly reports on all running deals on platform
- Analyze all available deals to know which deal will move on platform.
Restaurant Supervisor
1207 Limited
Lagos
11.2011 - 04.2013
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Effectively scheduled and allocated assigned team in alignment with operational and customer needs.
- Maintained impressive 95% accuracy of financial transactions, overseeing error-free processing of cash, check and credit card transactions
- Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
- Organized implementation of new banners, displays and menus.
- Oversee menu planning, pricing, and banquet operations.
- Perform other related duties as assigned.
Teacher Intern
NYSC
Gombe
02.2008 - 02.2009
- Facilitated students' discussions of classroom topics.
- Developed activities to help students delve into lessons
- Observed classes to identify opportunities to back up teacher or help students.
- Reviewed students' classroom assignments, homework and tests to evaluate knowledge of subject material and assign grades.
- Coordinate School extracurricular (literally and debating) activities
- Assisted lead teachers with planning daily classroom lessons and activities for over 300 students
Education
Higher National Diploma (HND) - Secretarial Studies And Office Administration
Abia State Polytechnic
Aba, Abia State, Nigeria 02.2005 - 07.2007
National Diploma, OND - Secretarial Studies
Abia State Polytechnic
Aba, Abia State , Nigeria 02.2002 - 06.2004
Skills
Strategic planning
Market Research
Verbal and written communication
Negotiation
Product Demonstration
Team Collaboration
Time Management
Project Management
Affiliations
Chartered Institute of Bankers of Nigeria (CIBN)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Product Management by EntryLevel
07-2022
User needs and Software requirement
06-2022
Software Processes and Agile Practices
05-2022
Introduction to Software Product Management
05-2022
Business Development Manager
ED2E Technology
11.2018 - Current
Head of Business Development
Spacepointe Limited
12.2017 - 11.2018
Corporate Business Development Manager
Contec Global Infotech Limited ( NOWNOW DIGITAL)
10.2015 - 12.2017
Sales Executive
Vconnect Global Service
07.2013 - 10.2015
Restaurant Supervisor
1207 Limited
11.2011 - 04.2013
Teacher Intern
NYSC
02.2008 - 02.2009
Higher National Diploma (HND) - Secretarial Studies And Office Administration
Abia State Polytechnic
02.2005 - 07.2007
National Diploma, OND - Secretarial Studies
Abia State Polytechnic
02.2002 - 06.2004
Professional Development
Sales Techniques - Interacting with customers - Alison (2022)
Introduction to Software Product Management -Coursera (2022)
User needs and Software requirement - Coursera (2022)
Software Processes and Agile Practices - Coursera (2022)
Product Management by EntryLevel (2022)