Nneka Okonkwo
Lagos / Waterloo Ontario
Summary
Results-driven Quality Assurance Engineer with a proven track record in enhancing software quality across commercial, financial, and hospitality sectors. Expertise in leading QA teams, implementing effective testing strategies, and utilizing automation tools to streamline processes. Committed to leveraging agile methodologies and industry best practices to
drive continuous improvement in software quality.
Skilled in both automation and manual testing, with expertise in TDD.
Overview
5
5
years of professional experience
2
2
Certification
Work History
SENIOR, QUALITY ASSURANCE ENGINEER
NIBSS
Victoria Island
08.2023 - Current
- Implemented comprehensive testing strategies using automation and manual methods, enhancing product quality and efficiency.
- Led a team of QA engineers, fostering a culture of continuous
improvement and significantly reducing QA feedback time by over 75% through the implementation of TDD. - Authored detailed test documentation, ensuring clear communication, and improved project outcomes.
- Managed vendor projects to align with company standards, enhancing software quality.
- Improved user experience significantly by expanding test coverage and addressing escalated issues.
- Extensive API testing and automation.
QUALITY ASSURANCE ENGINEER
Tix.Africa
Lagos
03.2021 - 08.2023
- Planned test schedules or strategies within project scope and delivery dates
- Provided feedback and recommendations to developers on software usability and functionality
- UI automation using cypress
- Carry out regression test and sanity test for scheduled deployments
- Graphql API testing using postman/Insomnia
- Reviewed user stories and requirements documents to ensure proper coverage of acceptance criteria prior to release into production environment
- Document test cases on excel to ensure smooth regression checklist and hand over
LEAD QUALITY ASSURANCE ENGINEER
Sabi.am
Victoria Island
07.2021 - 07.2023
- Managed end-to-end production deployments ensuring high-quality software delivery
- Conducted web, mobile, and API testing, significantly reducing bugs and errors pre-launch
- Played a key role in competitive analysis meetings, enhancing product features
- Key participant in status report meetings with regular stake holders
- Improved user experience by 75% over the course of 6 months by creating a platform to listen to the issues escalated and ensuring general test coverage are expanded to cover all of them
- Managed a team of 10+ members across 4 projects in multiple countries
- Increased QA productivity by engaging members in bi-weekly 1:1 check in meetings and assigning relevant Udemy courses to help with their growth
QUALITY ASSURANCE ENGINEER
Solve.Money
London
08.2022 - 02.2023
- Administered innovative design inputs and comprehensive quality testing from pre-release to Go-Live, enhancing user experience and satisfaction
- Collaborated with the development team to ensure high quality of product releases
- Conducted both functional and non functional tests
- Assisted with root cause analysis of reported issues by gathering log files from servers and databases
QUALITY ASSURANCE ENGINEER
Chaka Nigeria
Lagos
12.2021 - 07.2022
- Developed testing programs to address database impacts, software scenarios, regression testing, negative testing, error, and bug retests, and usability
- Developed QA test plans for all existing features
- Worked closely with the development to ensure high quality of product releases
- Monitored user feedback after deployment to ensure high user satisfaction
- Conducted all levels of functional and non functional test
- Decreased roll back culture by more than 50% by carrying out full test coverage on all new features
SOFTWARE TESTER
Rensource energy
Victoria Island
01.2020 - 06.2021
- Assisted in developing test strategies for web-based, mobile, and desktop applications
- Developed and executed test cases for assigned work
- Collaborated with developers to analyze the root cause of software issues and develop solutions
- Performed manual testing on various applications, identified defects and reported them using bug tracking systems
- Coordinated UAT and Beta testing
- Tracked issues, risks and action items utilizing tracking tools
Education
DIPLOMA - CERTIFICATE IN IT
BCS The Chartered Institute For IT
London07-2024
B.SC. - COMPUTER SCIENCE
Babcock University
Ilishan, Ogun state06.2018
OND - COMPUTER SCIENCE
Gateway Polytechnic
Saapade, Ogun State12.2014
Skills
- Software development life cycle
- UI automation using Cypres
- UI automation using Python and Java
- Agile Software Development
- API test automation
- Using Postman
- Effective Communication
- Time Management
- Bug Tracking using Jira and TestRail
- Continuous Improvement
- Agile methodology
- Data validation
- Defect tracking
- Teamwork and Mentoring
- Technical support
Certification
- ISTQB Certified Tester Foundation Level, BCS
- MCSA Windows 10, Microsoft
- Leadership Development Program, Lagos Business School
References
References available upon request
References
References available upon request.
Timeline
SENIOR, QUALITY ASSURANCE ENGINEER
NIBSS
08.2023 - Current
QUALITY ASSURANCE ENGINEER
Solve.Money
08.2022 - 02.2023
QUALITY ASSURANCE ENGINEER
Chaka Nigeria
12.2021 - 07.2022
LEAD QUALITY ASSURANCE ENGINEER
Sabi.am
07.2021 - 07.2023
QUALITY ASSURANCE ENGINEER
Tix.Africa
03.2021 - 08.2023
SOFTWARE TESTER
Rensource energy
01.2020 - 06.2021
DIPLOMA - CERTIFICATE IN IT
BCS The Chartered Institute For IT
B.SC. - COMPUTER SCIENCE
Babcock University
OND - COMPUTER SCIENCE
Gateway Polytechnic
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