Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Work Preference
Timeline
SalesAssociate
Open To Work

NNAMDI ADIGWE

Gelderland,Netherlands

Summary

Dynamic sales professional with deep background of sales and a proven track record at Koopman,by increasing sale up to 10% in a quarter, excelling in customer service and product knowledge. Adept at negotiating and closing sales, I effectively organized merchandise displays and enhanced team performance through strategic training initiatives. Committed to delivering exceptional support and driving operational efficiency.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Sales Associate

Koopman, Perrysport
Utrecht , Netherland
08.2023 - 06.2025
  • Processed sales transactions accurately, ensuring smooth customer transactions.
  • Assisted customers in locating products and sharing detailed product information to enhance their shopping experience.
  • Organized and replenished merchandise displays to maintain stock levels and support sales efforts.

Call Agent

Intercaptial
Kyiv, Ukraine
01.2020 - 01.2022
  • Managed incoming calls and provided accurate information to clients.
  • Assisted customers with account inquiries and troubleshooting issues.
  • Delivered high quality customer support
  • Documented call details in the customer relationship management system.
  • Escalated complex customer issues to senior support for resolution.
  • Resolve billing service.

Manager

Au Enterprises
Lagos, Nigeria
05.2017 - 01.2019
  • Managed budgets and resource allocation for various departmental projects.
  • Coordinated cross-functional collaboration to improve operational efficiency.
  • Developed training programs to enhance staff skills and performance.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Led team meetings to discuss project progress and team goals.

Education

BBA - Business Administration

Laspotech
Lagos, Nigeria
01.2017 - 09.2019

BBA - Loan And Risk Management.

Laspotech
Lagos, Nigeria
02.2018 - 05.2018

Skills

  • Customer service
  • Product knowledge
  • Point-of-sale operation
  • Merchandise organization
  • Case studies
  • Negotiation $ closing
  • Code calling

Certification

*Loan $ Risk business Management..

*National Diploma(ND) in Business Administration Certificate.

*VCA health and safety Certificate.

*Call centre/ customer service training.

*Product or Process training

Accomplishments

  • Achieve and exceeded sale targets consistency.
  • Conducted product presentation.
  • Expanded customer base.
  • Consistently achieved 80% customer satisfaction.
  • Converted 10old code leads to hot leads.
  • Meet monthly calls targets with an average handling time within KPI.

Languages

English
First Language
English
Proficient (C2)
C2

References

References available upon request.

Work Preference

Job Search Status

Open to work

Work Type

Part TimeContract WorkGig Work

Location Preference

Remote

Salary Range

€500/hr - €1000/hr

Timeline

Sales Associate

Koopman, Perrysport
08.2023 - 06.2025

Call Agent

Intercaptial
01.2020 - 01.2022

BBA - Loan And Risk Management.

Laspotech
02.2018 - 05.2018

Manager

Au Enterprises
05.2017 - 01.2019

BBA - Business Administration

Laspotech
01.2017 - 09.2019
NNAMDI ADIGWE