NICHOLAS OBAGUNLE
Software Quality Assurance Engineer
Lagos,LA
Summary
Resourceful Software Quality Assurance Engineer with years of handling complete review process. Expertly assists in IT design, testing and maintenance to preserve application effectiveness. Offers detailed patch assessment and script automation to handle service delivery in a rigorous always-on environments. Actively resolves technical complications during application QA testing. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.
Overview
6
6
years of professional experience
Work History
Software Quality Assurance
United Bank
Lagos, LA
01.2020 - Current
- Collaborated with developers and product owners to stay current on product features and intended functionality
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Developed and executed QA test cases, scripts and procedures for automated software maintenance
- Resolved technical issues and forecasted troubleshooting complications during software trials
- Assessed application patches and updates at development, testing and quality assurance stages
- Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools
- Tested software to assess optimal in-project deployment
- Devised cohesive test plans for projects using advanced testing technologies
- Created successful test scripts to manage automated feature testing,
- Designed, executed and maintained automated test scripts for in-project deployment
- Reduced overall testing hours 46% by writing and optimizing automation test scripts
- Completed in-depth usability testing on Windows, Android and iOS mobile devices
- Completed pre-implementation testing for new system modifications to assess potential impacts
- Authored and maintained well-organized, efficient and successful manual test cases for entire team
- Documented testing procedures for developers and future testing use
- Built automated test scripts to handle repetitive software testing work
- Developed and maintained defect databases for known issues
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements
- Kept scripts and test cases updated with current requirements
- Tested functional and compatibility of new programs or updates in comparison to existing applications
- Recommended changes and corrections to developers for optimal software performance and usability
- Evaluated function, performance and design compliance of every product against design standards and customer needs
Quality Assurance Analyst
Tezza Business Solutions
11.2018 - 10.2019
- Conducted software compatibility tests with programs, hardware, operating systems or network environments
- Created and executed automated software test plans, test cases and test scripts to uncover, identify and document software problems and causes
- Used TFS and JIRA to report, track and monitor defects
- Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations
- Collaborated with developers and product owners to stay current on product features and intended functionality
- Evaluated function, performance and design compliance of every product against design standards and customer needs
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Participated in requirements and used case reviews
- Analyzed and tested different builds to identify, trace and help resolve bugs
- Created and achieved product quality objectives and met product specifications
- Designed, documented and executed test scenarios to identify software bugs
Technical Support/QA Analyst
Spacepointe Ltd
02.2017 - 10.2018
- Orientation and virtual-driven training and enterprise exposure to O365 and Microsoft Azure
- Implementation process planning and cloud Engineering
- Support E-banking application and infrastructure (MasterPass by Mastercard)
- Support issues (Routing errors, faulty Terminals etc.)
- Reviewing requirements, specifications and technical design documents
- Creating detailed, comprehensive and well-structured test plans and test cases using Test link
- Providing support for Mobile pointe of sales (PointePay retail
- Manage User Credentials on Microsoft Azure server
- Acting as the first point of contact for all IT & technical queries
- For all Company software solutions
- Upgrading of MPOS firmware card reader through support from ITEX (Payment Terminal service provider)
- Accomplishments
- Successfully Tested and deployed MasterPass QR Code Tent card to all 9mobile experience center in Nigeria
- Successfully Tested and Supervised the deployment of a smart payment system that was designed to digitize revenue collection in Edo, Rivers and Delta State using MPOS Collection System
- Presentation and Training of over 3000 task collector agents during the Edo state Digitize revenue Collection
- Successfully Tested and Supervised the deployment of Business management application (PointePay POS) widely used across Nigeria
- Successfully Tested and Supervised the deployment of Robotics Process Automation (RPA) for settlement of failed, unsettled and pending transactions
- Successfully Configured, Tested and Supervised the deployment of Maintenance regression pipeline using CI/CD.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
- Developed training materials, SOPs and work instructions to supplement new team member onboarding
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions
- Monitored KPIs to proactively address bottlenecks and quality issues
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity
- Defined and implemented quality initiatives to reduce risk
Education
B. Tech - Computer Science & Engineering
Ladoke Akintola University of Technology
Ogbomoso, OY 12.2008 - 04.2014
Skills
Performance testingundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Software Quality Assurance
United Bank
01.2020 - Current
Quality Assurance Analyst
Tezza Business Solutions
11.2018 - 10.2019
Technical Support/QA Analyst
Spacepointe Ltd
02.2017 - 10.2018
B. Tech - Computer Science & Engineering
Ladoke Akintola University of Technology
12.2008 - 04.2014
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