Ngozi Ogbuanu Anthony-Nwambu

• Identified needs of service users through careful observation and interaction.
• Built strong relationships with service users, encouraging trust and communication.
• Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
• Provided emotional support to service users, fostering a safe environment.
• Helped coordinate appointments for counselling, physiotherapy and occupational health services.
• Assisted users with disabilities and special needs to maintain access for all participants.
• Supported service users with learning disabilities and autistic spectrum disorders with person-centred approach.
• Managed service user records and oversaw records updates to support accuracy.
• Facilitated one-on-one keywork sessions to address individual goals and adjust plans to meet new objectives.
• Maintained sensitivity, confidentiality and respect towards clients' needs, providing a safe environment for clients to access services.

• Encouraged interdepartmental collaboration to develop and support student activities, programmes and lessons.
• Defined and enforced student academic achievement standards in line with goals and objectives.
• Facilitated regular parent-teacher meetings for better communication and understanding between home and school.
• Performed classroom evaluations to assess teacher strategies and effectiveness.
• Monitored student behaviour and enforced discipline policies.
• Modelled excellent leadership skills to promote positive interaction between teaching staff and students.
• Achieved an inclusive learning environment with meticulous preparation of individualised teaching plans.
• Introduced innovative teaching methods to enhance students' learning experiences.
• Administered personnel policies and procedures, approving any professional staff additions.
• Trained teachers on effective teaching techniques, classroom management strategies and behaviour modification.
• Maintained safe, clean, and stimulating school environment for optimal learning conditions.
• Streamlined operational procedures for improved efficiency in day-to-day running of the school.
• Managed budgeting process effectively; ensured fiscal responsibility in resource allocation.
• Led staff development programmes to improve overall quality of instruction.
• Developed a high-standard education provision by overseeing curriculum planning and implementation.
• Performed diverse human resource activities, including hiring, training, disciplinary and termination in compliance with legal guidelines and requirements.
• Implemented effective behaviour management strategies, achieving disciplined learning atmosphere.
• Managed all administrative tasks, ensuring smooth daily operations within the school.

Counselled inmates in Nsukka Correction Center: Providing aid, support and counselling on how to overcome drug addiction challenges while accepting life saving skills and economic support skills.

Counselled couples in Social Welfare Center Nsukka on how to overcome marital challenges and divorce crisis

Counselled pregnant women and nursing mothers in Shunahan Hospital Nsukka on the importance of overcoming stress and maintaining good mental health and social well being during pregnancy and lactation periods.

• Promoted inclusive culture, exemplary behaviour and high attendance rates through outreach programmes on the need for girl-child school enrollment
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• Ensured accuracy of data with meticulous record keeping.
• Spearheaded internal communication initiatives to foster timely order completion and deadline management.
• Led project personnel to foster effective emergency resolution.
• Increased efficiency of data migration process by effectively extracting and verifying data.
• Provided comprehensive support to senior management team, enhancing decision-making process.
• Liaised with security personnel to monitor on-site access and approve authorised visitors to enter premises.
• Worked to facilitate positive, productive working environments through reliable administrative support.
• Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.