Ngozi Esther Okeke
Lagos,Nigeria
Summary
A versatile professional with expertise in phlebotomy and healthcare support, virtual assistance, and administrative tasks. Demonstrates proficiency in video editing and mobile videography, complemented by a strong grasp of social media strategy and content creation. Adept at customer service and guest experience, with a talent for travel itinerary planning and research documentation. Utilises tools such as Canva, Google Workspace, CapCut, and InShot to enhance productivity. Known for strong interpersonal skills and emotional intelligence, alongside a knack for creative problem-solving. Aspires to leverage these competencies to drive impactful results in dynamic environments.
Overview
1
1
Certification
Work history
Mobile Phlebotomist
Healthtracka
Lagos
- Provided at home phlebotomy services, ensuring a seamless and comfortable experience for clients.
- Coordinated with the logistics and lab teams to guarantee timely sample delivery and processing.
- Educated clients on the process and maintained confidentiality and professionalism throughout.
COVID-19 Department Phlebotomist
Clina Lancet
Lagos
- Collected and processed COVID-19 test samples with precision and adherence to protocols.
- Supported laboratory staff in maintaining records and ensuring timely results delivery.
Guest Experience Agent
Boardroom Apartments
- Delivered exceptional customer service, ensuring client satisfaction and retention.
- Managed client inquiries and resolved issues promptly and professionally.
Freelance Content Creator
Upbeat Event Center
Lekki, Nigeria
- 11.2025
- Conceptualized and created engaging content for social media platforms to promote events and activities.
- Edited and produced short videos to showcase the brand's dynamic offerings.
- Collaborated with the team to design campaigns that drive engagement and attendance.
Phlebotomist
Mecure Healthcare
Lagos
- 11.2025
- Conducted accurate and efficient blood collection procedures.
- Provided excellent patient care, ensuring comfort and safety during procedures.
- Collaborated with the healthcare team to maintain a high standard of service delivery.
Education
Diploma - Phlebotomy
Lagos State College of Health Technology
Lagos, NigeriaSkills
- Phlebotomy and Healthcare Support
- Virtual Assistance and Administrative Tasks
- Video Editing and Mobile Videography
- Social Media Strategy and Content Creation
- Customer Service and Guest Experience
- Travel Itinerary Planning
- Research and Documentation
- Proficient in Canva, Google Workspace, CapCut and InShot
- Strong interpersonal and emotional intelligence
- Skilled in research, planning, and creative problem-solving
Certification
- Artificial Intelligence Career Essential Skills
- ALX Virtual Assistant Training
- Digital Marketing and Content Creation
References
Available upon request
Key Projects
Virtual Assistant Projects:, Developed travel itineraries for high-profile clients, ensuring seamless experiences., Managed email inboxes and calendars using Google Workspace tools., Created and posted engaging content on social media platforms like Instagram and X., Video Editing and Social Media Content:, Edited short form videos for TikTok and Instagram Reels, showcasing creativity in storytelling., Produced food content for TikTok, highlighting cultural dishes., Storytelling and Research:, Created heritage presentations, leveraging Canva for impactful storytelling., Designed a two-in-one fashion content concept, blending creativity and practicality.
Timeline
Mobile Phlebotomist
Healthtracka
COVID-19 Department Phlebotomist
Clina Lancet
Guest Experience Agent
Boardroom Apartments
Freelance Content Creator
Upbeat Event Center
- 11.2025
Phlebotomist
Mecure Healthcare
- 11.2025
Diploma - Phlebotomy
Lagos State College of Health Technology